Sea of Thieves Info & Support

We are aware that the Obsidian Captain's Curtains, available through generous donations to Special Effect, are currently displaying the wrong design when applied to a ship. The team are aware and a fix will be rolled out as soon as possible.

The earlier issues with players experiencing Kiwibeard errors appear to be resolved and players should now be able to launch the game as normal. If you continue to experience any issues with launching the game, please raise a support request.

We are aware of some players experiencing Kiwibeards when launching the game. The team is investigating and we will post an update as soon as we have more information. Thank you for your patience.

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

The team is aware that the Crasher of Caches Commendation is not tracking correctly for all pirates. The team is working on a fix, but please be advised that, for those affected, progress towards this Commendation may not be tracked until a fix has rolled out. More updates soon.

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

After investigation, we can confirm that the Wrecker of Reaper Fortresses Commendation is not tracking correctly. The team is hard at work on a fix, but please be advised that progress towards this Commendation may not be tracked until the fix has rolled out. More updates soon.

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.
Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

We're aware that some players are reporting gold and reputation gain not displaying correctly when cashing in loot along with reports of delays in gold, reputation and commendations being awarded. We are investigating and will update as soon as we have more information. Thank you for your patience!

The issues with Charcoalbeards, tunnel migration and matchmaking appear to be resolved. Players should be able to resume play as normal. If you continue to experience issues matchmaking or accessing the game, be sure to raise a support request.

We are aware of some players experiencing a Charcoalbeard error when joining a game and also are aware of a current issue with tunnel migrations and matchmaking. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

The issues with Weaselbeards and Hazelnutbeards appear to be resolved and players should be able to resume play as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request

We are aware of some players experiencing Weaselbeards and Hazelnutbeards. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

Thank you, eagle-eyed pirates: we've adjusted the Season 17 Community Weekend Community Spirit Goal to the correct target of 100,000 World Events, and you should see this reflected in-game imminently!

The issues with rewards appear to be resolved and players should be able to receive them as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request:
support.seaofthieves.com

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!

The issues with rewards appear to be resolved and players should be able to receive them as normal.
If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com

We're aware that some players are reporting delays in receiving gold and reputation when cashing in loot. This is currently being investigated - expect an update from us as soon as we have more information. Thanks for your patience!

Xbox Support on X: "We are aware that some users are running into issues joining Party Chat sessions. Additionally, we've observed elevated sign-in errors impacting the title Sea of Thieves. For updates, please follow along here or at https://t.co/aehzcflkHM." / X We are aware that some users are running into issues joining Party Chat sessions. Additionally, we've observed elevated sign-in errors impacting the title Sea of Thieves. For updates, please follow along here or at https://t.co/aehzcflkHM.

Investigation of players experiencing cyanbeard errors continues. Thank you for your patience while the xbox engineers work.
bit.ly/4klvQmU

We are aware of some players occasionally experiencing Cyanbeard. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

We are aware of some players experiencing a Marblebeard and Allmondbeard error(s) when joining a game. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

We're aware that some players are receiving Bluebeard errors. This is happening when players are attempting to join crews on older servers. To mitigate this issue, we advise that you and your crew log out and log back into the game to start a new session.

The issues with logging in appear to be resolved and players should be able to join the game as normal.

If you continue to experience any issues with getting into the game, be sure to raise a support request.

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved.

Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

Investigations into Hourglass migration issues are ongoing, and we will provide an update as soon as we can. We are also looking into reported concerns around diving to some Voyages, and advise for now that players sail rather than dive to any Limited Voyages currently available.

Alongside the temporary hold on diving via the War Map, the Kraken has been returned to its prior position in World Event rotation for now to mitigate spawn frequency issues. For more details, read this State of Play post on our official Forums: www.seaofthieves.com/community/fo...

A dock scene of pirates stocking up their ship before setting out on an adventure!

Sea of Thieves is back online, but please note that use of the War Map for diving to Faction battles is temporarily disabled while we work on a solution for the long loading times. Until this is resolved, voting to dive to a battle will see players returned to an Outpost.

A scene of many pirates running supplies and planks towards a shipwreck on a tropical store, with a nearby sign reading 'Pirates at Work'. One pirate, however, is just having a snooze against a rock, and another appears passed out.

Apologies pirates, the Sea of Thieves servers have been taken offline for emergency maintenance to disable Hourglass dives and make further adjustments to the Kraken's spawn rate. We'll let you know as soon as it's safe to set sail again.

The team are aware of issues with load times when diving to activities, as well as supplies in jettisoned barrels sometimes being inaccessible following last week's update. We're aiming to deliver a hotfix this week covering these points and more, and will provide an update asap.