Nicki Macklin

Why Kindness Isn’t a Nice to Have Organizations that neglect kindness face significant consequences, including employee turnover, absenteeism, eroded trust, poor communication, and customer dissatisfaction. Conversely, workplaces that...

hbr.org/2025/07/why-... ecstatic to share our new HBR piece on why we need to get tough on kindness! @amycedmondson.bsky.social @thomas Lee @hbr.org

Thank you Ross!! Thrilled that it’s resonating!

Key statistics Australian women hold 40% less net wealth than men on average 35% of women aged 65+ have less than $1,000 in savings, compared to 22% of men The gender pay gap begins in childhood, girls are paid pocket money of $7.50 per week on average, compared to $10.30 for boys. Men are more likely to ask for a pay rise (24% of men asked, compared to only 14% of women). When they do get a pay rise, women receive less: on average $2,424, compared to $4,000 for men.

Sobering stuff from the Women's Wealth Report. The #GenderPayGap starts in childhood, which is clearly not 'merit'. Ditto the lower rate of women asking for pay rises; stop asking women to ask for more, and fix the #GenderBias that punishes them for doing so.
www.finder.com.au/insights/sta...

Kia ora Natalie! Thanks for the support for such an important topic. A win for kindness! Ngā mihi x

(2/2).... to help build a foundation for examining what makes great leaders kind and why kindness, in particular, needs to be an action priority for leadership. Benjamin's added insights closely reflect what our own research has found in terms of what supports kindness in action from the top down.

Check out this fantastic article on KINDNESS IN LEADERSHIP by Benjamin Laker in Forbes, www.forbes.com/sites/benjam... which was just released. I am thrilled to see our scoping review bmjleader.bmj.com/content/8/4/... used in this way...(1/2)

Do we sometimes ask too much of healthcare professionals? Is this something we need to discuss? See: medicsvoices.com/nicki-mackli...
@nickimacklin.bsky.social

Nicki Macklin | Kindness in Healthcare - Medics Voices “You’ve got to try a little kindness  Yes, show a little kindness.  Just shine…

Nicki Macklin- Kindness in Healthcare @nickimacklin.bsky.social

medicsvoices.com/nicki-mackli...

Great to see this highlighted @civilitysaves.bsky.social @doctorstraining.bsky.social

@annabav.bsky.social this is a brilliant piece, thank you for your important contribution within it! We need more conversations like this! @kindnesshealthcare.bsky.social

Demystifying Difficult Conversations Podcast Episode · Why Medics Matter · 03/02/2025 · 37m

Lovely to catch up with @doctorstraining.bsky.social for their first podcast!
We talk about brave conversations - can we have them in a way that builds connection?
Can we change the intention behind the conversation? What is our aim in having them?
podcasts.apple.com/gb/podcast/w...

New podcast coming Monday do check it out!
Why Medics Matter from @doctorstraining.bsky.social

open.spotify.com/show/0efOJqz...

Seeing Ourselves in Others: Understanding and Addressing Biases in Medical School Admissions Processes | Perspectives on Medical Education Perspectives on Medical Education’s mission is to support and enrich collaborative scholarship between education researchers and clinical educators, and to advance new knowledge regarding clinic...

Paper alert! Our latest article will provide timely guidance for medical school admissions teams. We hoped to gain a deeper understanding on ways to improve diversity and representation through admissions.

pmejournal.org/articles/10....

#DEI #EDI #Diversity #MedicalEducation #MedED

Wonderful session by @maureenbis.bsky.social and Nana Twum Danso on Listening as a Way to Kindness

Tell us what resonated for you

Thank you @hlthcarematters2me.bsky.social for the love and support! You were one of the first people who reached out to me on this PhD journey to offer encouragement and wisdom and I’ll always be grateful to know you! Much love xx

You can still be a kind person and say no disagree. Say the wrong thing stand up for yourself have bad moods make mistakes pictured by Nikki Miles Brown background with six cartoons.

You can be a kind person and still…

Be human

🧡🧡🧡

#kindness

(Picture by Nikki Miles)

Sketchnote of paper definitions and framework

It’s always a good day when inspired to get the sharpies out! This excellent scoping review explores what we mean by Empathy Compassion & Kindness - really helpful clarification from @nickimacklin.bsky.social at al
@kindnesshealthcare.bsky.social

bmjleader.bmj.com/content/lead...

Thank you @annabav.bsky.social ! It makes me so happy that our work has inspired someone who inspires me on the regular!

Kindness: Poor cousin or equal kin to Compassion and Empathy in the Healthcare Literature? A Scoping Review Objective This scoping review seeks to understand how kindness, compassion and empathy are defined and conceptualised within existing healthcare services literature. Introduction Little consensus exi...

(6/6) Kindness is more than "being nice." It has the power to transform organisational culture, boost team morale, and enhance patient and staff safety and experiences.
Curious to know how kindness can become the cornerstone of healthcare? Read the full article here bmjleader.bmj.com/content/8/4/...

(5/6)
✨ The critical need to define and measure kindness, paving the way to advance research, and for its robust integration into healthcare leadership, quality improvement, and team culture.

4/6)
✨ It doesn't need to be a binary thing - but to appreciate these unique roles and functions, we must stand these terms together and apart - say what we mean, and so we know when we are doing well at each.

(3/6)
✨ Kindness is a distinct, action-oriented concept that deserves its own spotlight.
✨ A fresh perspective on the stimulus–response–action continuum, where empathy, compassion, and kindness each play unique roles, with different emotional and cognitive loads and interplay.

(2/6)While compassion and empathy have dominated the conversation, kindness often gets sidelined—or worse, conflated with its counterparts. Our research highlights:

Kindness: Poor cousin or equal kin to Compassion and Empathy in the Healthcare Literature? A Scoping Review Objective This scoping review seeks to understand how kindness, compassion and empathy are defined and conceptualised within existing healthcare services literature. Introduction Little consensus exi...

(1/6) A THREAD:
🌟🌟🌟Kindness in Healthcare: A Poor Cousin No More? 🌟🌟🌟
Excited to share our latest publication in BMJ Leader: bmjleader.bmj.com/content/8/4/...
This article (now open access as Editor's Choice!) delves into the underappreciated role of kindness in healthcare.

Taking a systems approach to leading with kindness. Outstanding new paper - Dec 2024. Sets out 10 evidence-based systems based on 4 domains (agency/collective effervescence/camaraderie/optimism): drive.google.com/file/d/15qAu.... Thanks Steve Swensen for this link so article isn't behind a paywall

Your guide to kindness, just in time for Christmas - Medical Republic Empathy and compassion get all the glory, but this humble concept may be the ticket to better healthcare.

www.medicalrepublic.com.au/your-guide-t...

Our scoping review, making a splash outside the confines of academia - the dream result for a patient advocate turned researcher 🤩🤓

Hey Amy!

@amycedmondson.bsky.social snap! I just signed up for blue sky yesterday!