Centre for Digital Public Services

A graphic reading 'Dolenni Digidol: One year on - celebrating the impact of our future leaders, 5-7pm, 1 October 2025, Yr Egin, Carmarthen'. Next to the writing are three circles containing images of the speakers including Sarah Tillman from Swansea Council, Joshua Hunt from Digital Health and Care Wales and Nina Engelhardt from the Welsh Revenue Authority.

Our next Dolenni Digidol event will have a strong focus on the impact of our ‘Leading modern public services’ programme, as we celebrate one year since its launch 🙌

We’ll be hearing from programme alumni from the first ever cohort in west Wales

📆 5-7pm, 1 October, Carmarthen shorturl.at/zlPnQ

A graphic reading 'Dolenni Digidol: One year on - celebrating the impact of our future leaders, 5-7pm, 1 October 2025, Yr Egin, Carmarthen'. Next to the writing are three circles containing images of the speakers including Sarah Tillman from Swansea Council, Joshua Hunt from Digital Health and Care Wales and Nina Engelhardt from the Welsh Revenue Authority.

Yn ein digwyddiad Dolenni Digidol nesaf, byddwn yn canolbwyntio ar effaith ein rhaglen ‘Arwain gwasanaethau cyhoeddus modern’ a dathlu blwyddyn ers ei lansio 🙌

Byddwn yn clywed gan gyn-fyfyrwyr y rhaglen o'n carfan gyntaf erioed yng ngorllewin Cymru

📆 5-7pm, 1 Hydref, Caerfyrddin shorturl.at/Jaog0

Excellent day with @cdps.bsky.social for their digital leadership programme. Some really great conversations and sharing of work #keepgoing

Joanna Goodwin, speaking to former First Minister for Wales, Mark Drakeford, in the Welsh Government tent at the National Eisteddfod in Wrexham.

Accessibility isn’t optional – it’s essential 💥

In a new blog post, our Head of Delivery and User Centred Design, Joanna Goodwin, reflects on launching the 'Access for All' book at the Eisteddfod in Wrexham 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Read more now: shorturl.at/WIKXA

Joanna Goodwin, speaking to former First Minister for Wales, Mark Drakeford, in the Welsh Government tent at the National Eisteddfod in Wreham.

Nid yw hygyrchedd yn ddewisol - mae'n hanfodol 💥

Mewn cofnod blog newydd, mae ein Pennath Cyflawni a Dylunio sy’n Canolbwyntio ar y Defnyddiwr, Joanna Goodwin, yn rhannu ei myfyrdodau ar lansio llyfr 'Mynediad i Bawb' yn yr Eisteddfod Genedlaethol yn Wrecsam 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Darllenwch mwy: shorturl.at/Vrd0p

Vic is a blonde lady with green eyes smiling at the camera. Next to her text reads Blog: Designing the future of Service Assessments in Wales: alpha experiment 1

What could Service Assessments look like in Wales?

In our latest blog, Delivery Manager Vic Mitchell shares what we’ve learned so far, including why a supportive, standards-led approach is better than a pass/fail model.

digitalpublicservices.gov.wales/blog/designi...

Vic is a blonde lady with green eyes smiling at the camera. Next to her text reads Blog: Cynllunio dyfodol Asesiadau Gwasanaeth yng Nghymru: arbrawf cam alffa 1 Designing the future of Service Assessments in Wales: alpha experiment 1

Sut olwg allai fod ar Asesiadau Gwasanaeth yng Nghymru?

Yn ein blog diweddaraf, mae Vic Mitchell, Rheolwr Cyflenwi, yn rhannu'r hyn rydyn ni wedi'i ddysgu hyd yn hyn, gan gynnwys pam mae dull cefnogol, dan arweiniad safonau yn well na model pasio / methu.

bit.ly/3UtO8bd

The panel at the Eisteddfod launch event, including the Older People's Commissioner for Wales - Rhian Bowen-Davies, The Welsh Language Commissioner, Efa Gruffudd, Steffano Ghazzali from Bangor University, Jeremy Evas from Welsh Government, and John-Mark Frost, Chair of the CDPS Board.

Rob Williams, Digital Inclusion Officer at Vision Support, speaking at our Eisteddfod book launch.

John-Mark Frost, Chair of the CDPS Board, Efa Grufudd, The Welsh Language Commissioner, Derek Walker, The Future Generations Commissioner, Rhian Bowen-Davies, The Older People's Commissioner, and Joint-CEO of CDPS, Myra Hunt, stand in a line holding copies of the 'Access for All' book.

Mark Drakeford, former First Minister for Wales chats with Joanna Goodwin, CDPS Head of User Centred Design and Delivery in the Welsh Government tent at the Eisteddfod.

Last week we launched our new book ‘Access for All’, in partnership with @cardiffuni.bsky.social, at the National Eisteddfod in Wrexham.

It contains real-life stories, best practice, and actionable guidance for more accessible public services.

Get your copy now: shorturl.at/q6ZwE

The panel at the Eisteddfod launch event, including the Older People's Commissioner for Wales - Rhian Bowen-Davies, The Welsh Language Commissioner, Efa Gruffudd, Steffano Ghazzali from Bangor University, Jeremy Evas from Welsh Government, and John-Mark Frost, Chair of the CDPS Board.

Rob Williams, Digital Inclusion Officer at Vision Support, speaking at our Eisteddfod book launch.

John-Mark Frost, Chair of the CDPS Board, Efa Grufudd, The Welsh Language Commissioner, Derek Walker, The Future Generations Commissioner, Rhian Bowen-Davies, The Older People's Commissioner, and Joint-CEO of CDPS, Myra Hunt, stand in a line holding copies of the 'Access for All' book.

Mark Drakeford, former First Minister for Wales chats with Joanna Goodwin, CDPS Head of User Centred Design and Delivery in the Welsh Government tent at the Eisteddfod.

Yr wythnos diwethaf fe wnaethom lansio ein llyfr newydd 'Mynediad i Bawb', mewn partneriaeth â @cardiffuni.bsky.social, yn yr Eisteddfod Genedlaethol.

Mae'n cynnwys straeon bywyd go iawn, arfer gorau, a chanllawiau ar gyfer gwasanaethau cyhoeddus mwy hygyrch.

Cipiwch gopi yma: shorturl.at/KpNgo

Graphic reading: 'Did you know? The Digital Sharing Hub is a place for Welsh public sector colleagues to share, learn and connect.'

Are you curious about the great digital work happening across Wales’ public sector?

Join our Digital Sharing Hub, your go-to space for best practice guides on digital strategy, accessibility, user-centred design, AI and more.

It’s the place to be!💡 shorturl.at/rXha6

Graphic reading: 'Did you know? The Digital Sharing Hub is a place for Welsh public sector colleagues to share, learn and connect.' Next to the text is a screenshot of the hub.

Ydych chi’n chwilfrydig am y gwaith digidol gwych sy’n digwydd ar draws sector cyhoeddus Cymru?

Ymunwch â’n Hwb Rhannu Digidol ar gyfer canllawiau arfer gorau ar strategaeth ddigidol, hygyrchedd, dylunio sy’n canolbwyntio ar y defnyddiwr, AI, ac eraill

Dyma’r lle i fod💡https://shorturl.at/aDaVO

Our #survey closes in 2 weeks! Your input could help shape the next wave of #LifeSciences #innovation across #Wales.

We’re crafting a new five-year business plan, and real voices like yours are essential to making it impactful.

Take our 10-minute survey: form.typeform.com/to/fvtB4U1n

Today is gonna be the day,
That you’re gonna start adding alt text
By now, you’ve shoulda somehow
Realised what you gotta do…

But if you haven’t got a clue where to start, we’re here to tell you. 👇

This looks like a great resource, we will get this added to the Digital Sharing Hub - diolch for sharing!

A black and white image of a middle-aged woman wearing circular glasses and big hooped earrings. Below her, dark text reads, 'Blog: Strategic Artificial Intelligence Advisory Group: CEO reflections with Harriet Green'. The graphic has a turquoise border around it and CDPS' logo is in the top left hand corner.

In Wales, we’re taking a people-first approach to AI in the public sector👥

Our joint CEO, Harriet Green, shares reflections from the first Strategic AI Advisory Group meeting and CDPS’ role in shaping it.

Disover more here: digitalpublicservices.gov.wales/blog/strateg...

A black and white image of a middle-aged woman wearing circular glasses and big hooped earrings. Below her, dark text reads, 'Blog: Strategic Artificial Intelligence Advisory Group: CEO reflections with Harriet Green'. The graphic has a turquoise border around it and CDPS' logo is in the top left hand corner.

Yng Nghymru, ry'n ni’n rhoi pobl wrth wraidd ein hymagwedd at AI yn y sector cyhoeddus👥

Mae Harriet Green yn rhannu ei myfyrdodau o gyfarfod cyntaf y Grŵp Cynghori Strategol AI, a rôl CDPS wrth helpu i’w lunio.

Darllenwch fwy yma: gwasanaethaucyhoeddusdigidol.llyw.cymru/blogiau/grwp...

Are you running a public sector event in Wales?

Share it for free on the Digital Sharing Hub!

Whether it's online or in-person, it's a great way to grow your audience and connect across the sector.

Take a deeper dive: khub.net/web/digital-...

Ydych chi’n trefnu digwyddiad sector cyhoeddus yng Nghymru?Gallwch hyrwyddo'r peth yn rhad ac am ddim ar yr Hwb Rhannu Digidol!

Boed ar-lein neu wyneb yn wyneb, mae’n ffordd wych o dyfu’ch cynulleidfa a chysylltu ar draws y sector.

Dysgwch fwy yma: khub.net/web/digital-...

A dark haired man wearing glasses. He's speaking. To the bottom right of the image, black text reads, 'What is the Data Sharing Code of Practice and why is it important?' The image has a dark green border around it and a navy background.

The Digital and Data Standards Board has endorsed the ICO Code of Practice📈

It helps teams design digital services that handle personal data fairly & legally.

Find out more from David Teague, Acting Head of Welsh Affairs at the Information Commissioner's Office: youtu.be/9_d8UhkubHo

A dark haired man wearing glasses. He's speaking. To the bottom right of the image, black text reads, 'What is the Data Sharing Code of Practice and why is it important?' The image has a dark green border around it and a navy background.

Mae Bwrdd Safonau Digidol a Data Cymru wedi cymeradwyo Cod Ymarfer yr ICO 📈

Mae’n helpu timau i ddylunio gwasanaethau digidol sy’n trin data personol yn deg ac yn gyfreithlon.

Dysgwch fwy gan David Teague, Pennaeth Dros Dro Materion Cymreig yn Swyddfa’r Comisiynydd Gwybodaeth: youtu.be/9_d8UhkubHo

An image of a blonde woman smiling. At the bottom right, dark text reads, 'What is the Algorithmic Transparency Recording Standards and why is it important'. The mage has a green border and CDPS' logo in the top left hand corner.

Are you using AI in your organisation? The Algorithmic Transparency Recording Standard helps you document how algorithms shape decisions.

To learn more, listen to insights from Sarah Handyside, Algorithmic Transparency Lead at Department for Science, Innovation and Technology: youtu.be/RF-d0dGEnns

An image of a blonde woman smiling. At the bottom right, dark text reads, 'What is the Algorithmic Transparency Recording Standards and why is it important'. The mage has a green border and CDPS' logo in the top left hand corner.

Defnyddio AI yn eich sefydliad? Mae’r Safon Cofnodi Tryloywder Algorithmig yn eich helpu i ddogfennu sut mae algorithmau’n dylanwadu ar benderfyniadau.

Gwrandewch ar fewnwelediadau Sarah Handyside, Arweinydd Tryloywder Algorithmig yn yr Adran Gwyddoniaeth, Arloesi a Thechnoleg: youtu.be/RF-d0dGEnns

Dolenni Digidol | 16 Gorffenaf / July 2025 | LinkedIn Dolenni Digidol: Arweinyddiaeth y tu ôl i’r newid – straeon go iawn o drawsnewid digidol / Leadership behind the change – real stories of digital transformation [This is a bilingual post. Scroll down...

Can’t make it in person? Join our livestream 👉 www.linkedin.com/events/73483...

An image of Matt lewis, Chief Operating Officer at the Shared Resource Service

Matt Lewis, Chief Operating Officer at the Shared Resource Service will be joining us for our next Dolenni Digidol!

Matt will be talking about what leadership looks like in a shared public service landscape.

📆 Dolenni Digidol, Da Cafe Cardiff, 5-7pm 16 July 2025

📝 shorturl.at/oEs5O

Dolenni Digidol | 16 Gorffenaf / July 2025 | LinkedIn Dolenni Digidol: Arweinyddiaeth y tu ôl i’r newid – straeon go iawn o drawsnewid digidol / Leadership behind the change – real stories of digital transformation [This is a bilingual post. Scroll down...

Methu ei wneud yn wyneb yn wyneb? Ymunwch â'n llif byw 👉 www.linkedin.com/events/73483...

An image of Matt Lewis, Chief Operating Officer at the Shared Resource Service

Bydd Matt Lewis, Prif Swyddog Gweithredu, Gwasanaeth Rhannu Adnoddau yn ymuno â ni ar gyfer ein Dolenni Digidol nesaf!

Bydd Matt yn trafod sut olwg sydd ar arweinyddiaeth mewn tirwedd wasanaethau cyhoeddus a rennir

📆 Dolenni Digidol, Da Coffi Caerdydd, 5-7pm, 16 Gorffenaf 2025

📝 shorturl.at/pbzjt

An image of Liz Lucas, Director of Transformation, Digital and Procurement from Caerphilly Councili who will be on the panel at Dolenni Digidol, taking place 16 July 2025.

Joining the panel at our next Dolenni Digidol - Liz Lucas, Head of Transformation, Digital and Procurement at Caerphilly Council!

Liz will discuss their service transformation journey, sharing lessons learnt in discovery.

Less than 10 spaces left to join us in person! shorturl.at/pZJJP

An image of Liz Llucas, Director of Transformation, Digital and Procurement at Caerphilly Council for Dolenni Digidol, taking place 16 July 2025.

Ar y panel yn ein Dolenni Digidol nesaf – Liz Lucas, Pennaeth Trawsnewid, Digidol a Chaffael Cyngor Caerffili!

Bydd Liz yn rhoi trosolwg o daith trawsnewid gwasanaeth, gan rannu’r gwersi a ddysgwyd yn ystod y cyfnod darganfod.

Llai na 10 lle ar ôl i ymuno â ni yn wyneb yn wyneb! shorturl.at/YFujv

A dark green background with a teal border. In the middle is white text that rads, 'Social Care Wales', with the 'Wales' in bold text.

@socialcarewales.bsky.social built a bilingual, accessible chatbot for qualifications info, designed around real user needs.

In our blog, Charmaine Smikle shares how the Algorithmic Transparency Record helped shape it.

Read more: digitalpublicservices.gov.wales/blog/buildin...

A dark green background with a teal border. In the middle is white text that rads, 'Social Care Wales', with the 'Wales' in bold text.

Mae @socialcarewales.bsky.social wedi creu sgwrsfot dwyieithog a hygyrch ar gyfer gwybodaeth am gymwysterau!

Yn ein blog, mae Charmaine Smikle yn esbonio sut helpodd y Cofnod Tryloywder Algorithmig i’w siapio.

Mwy yma: gwasanaethaucyhoeddusdigidol.llyw.cymru/blogiau/meit...