Citizens Advice Nottingham & District

Did you know there’s different schemes to help you pay for childcare?
These will only pay for ‘approved childcare’.

You might also be able to get more help if you get any benefits.

Find out more on our website ⤵️
bit.ly/4flTLlA

There are steps you can take if you’re struggling to pay back your debts.

📝 Start by collecting all the information about your debts such as contracts, bills and statements.

Our advice can help ⤵️
bit.ly/4kuSKsr

You’ll usually need a reference from your old employer if you’re looking for a new job.

✅ The reference has to be fair and accurate - your employer can’t say anything that’s not true.

Our advice can help you ⤵️
bit.ly/49K4Vza

💸 Looking to take control of your finances this year?

Try budgeting to understand your spending habits and where you might be able to cut costs.

Here’s how you can get started ⤵️
bit.ly/45GEZmj

Image of Chloe from Citizens Advice Doncaster in a white frame. Text underneath reads: 'Chloe champions the Deaf community'. The Citizens Advice logo sits in the bottom corner with the text 'We are Citizens Advice. The people's champion'

“I love meeting Deaf clients from all over Doncaster.”

Our service is full of dedicated people who work to help as many people as possible.

People like Chloe

Chloe is a people’s champion.

Read Chloe’s story ⤵️
https://bit.ly/44WP3qi

#WeAreCitizensAdvice

🌡️ Are you using your central heating controls correctly?

Making simple adjustments to your thermostat and timers can help you save money and stay warm this season.

Read our online advice ⤵️
bit.ly/4aiZ4Sj

If you can’t afford the food you need there are food banks that can help.

✅ You’ll usually need to get a referral to a food bank before you can use it.

We’ve got advice on the process ⤵️
bit.ly/4dcdJxO

💭 It can be difficult to talk to a loved one about their gambling problem.

But there are ways to address it and get support for them.

Here’s what steps you can take ⤵️
bit.ly/4iUOLpJ

There’s several reasons why your energy bill could be higher than you expected.

➡️ Your meter might be faulty or your energy supplier might have overcharged you.

Our advice can help ⤵️
bit.ly/4iRpRqP

You have the right to take time off work in certain circumstances - these are called 'statutory rights'.

This time off might be paid leave or unpaid leave.

Check your work rights ⤵️
bit.ly/455NZQb

You might have to go to court as a witness in a criminal court if:

➡️ You’re the victim of a crime
➡️ You witnessed a crime
➡️ Someone you know has been accused of a crime

We can help you understand what this involves ⤵️
bit.ly/3WUupmg

You can apply for a disabled person’s bus pass or railcard if you have a condition that makes it hard to get around.

People with learning disabilities can apply too.

Find out more on our website ⤵️
bit.ly/44QiT0q

⛈️ Storms and cold snaps can disrupt power, water and other services.

These situations are rare, but being prepared means you can feel confident and in control 💪

Taking three simple steps now will help you be ready for whatever winter brings ⤵️

#BeReady #BePrepared #Winter #Weather #Storms

Are you a heat networks customer?

The Citizens Advice consumer service can help if you’re having trouble with your supplier or are struggling to pay your bills.

Get in touch with a specialist adviser ⤵️
bit.ly/4nOB9OA

🏠 Found a property to rent privately?

You’ll usually have to make some payments before moving in like a deposit or rent in advance.

We can help you understand ⤵️
bit.ly/4oya0PK

A trader at your door claiming urgent repairs needed?

Be wary, it could be a scam if they:

❌ Rush you for a quick decision
❌ Won't give a written quote
❌ Ask for cash up front

Learn how to protect yourself ⤵️
bit.ly/42KC1uU
#ScamAware

Think you can spot a scam? 🤔 They're getting trickier.

This Scams Awareness Week we’re sharing simple tips and signs to help you stay one step ahead.

Head over to our website for our advice ⤵️
https://bit.ly/4nvxk0u

#ScamAware

If you get a text asking you to pay to get your parcel or reschedule the delivery, it’s usually a scam.

❌ Don’t click any links - delivery companies won’t ask you to pay them through a link in a text.

Check our advice ⤵️
bit.ly/3VDCtbh

More and more people are coming to us for help with debt.

Whether it’s credit cards, loans, or everyday bills piling up, financial stress can feel impossible to escape. But help is available.

We can help ⤵️
bit.ly/4h3a1Zv

Whether you’ve just received your first ever energy bill, moved to a new supplier or just want to stay on top of your payments, our bill breakdown covers everything you need to know about your energy bills ⤵️
bit.ly/4nRnyW3

On average, people who call and negotiate for money off their mobile and broadband bills can save more than £325.

But almost 1 in 5 people don’t negotiate or switch at all.

Here’s what you need to know about switching ⤵️
bit.ly/4mF0RDu

Robin Hood Half Marathon 2025 This September, our staff, trustees and friends will be lacing up their trainers to take part in the Robin Hood Half Marathon to support Citizens Advice Nottingham as we celebrate 50 years of deliveri...

Consider donating to our JustGiving page to help support our vital work!
www.justgiving.com/campaign/cit...

Photo of a blonde woman with glasses, running outdoors. This is Niamh, taking on the Robin Hood Half Marathon to raise money for Citizens Advice—a charity her family has supported for over 20 years. Inspired by her grandad’s long-standing volunteer work, Niamh is running to honour his legacy and help others facing challenges like debt, housing issues, and the cost-of-living crisis.

This year, Niamh is taking on the @RobinHoodHalf marathon for Citizens Advice!

Best of luck, Niamh!

Citizens Advice nationally helps millions every year - find out how you can support or get help at citizensadvice.org.uk

Most workers are entitled to rest breaks but some jobs mean you don’t have an automatic legal right to breaks.

You might not be paid for your rest breaks - your employment contract will say if you are.

Find out more ⤵️
bit.ly/3I2umkH

Are you worried about gambling?

✅ Ask your bank to limit how much you spend on gambling
✅ Talk to someone about your gambling problem
✅ Get help if you’re in debt

Read more on our website ⤵️
bit.ly/3Hw3fNZ

Your supplier might increase your direct debit payments to pay for energy you used in the past - this is known as ‘back billing’.

❗ They usually can’t charge you for energy you’ve used over 12 months ago.

Find out more ⤵️
bit.ly/46gpSyP

👋 Starting university soon?

There’s a lot to navigate if you’re moving into student accommodation. We can help you understand your rights and responsibilities.

Check our online advice ⤵️
bit.ly/47ptgtq

If your order isn’t delivered, you can ask the seller to:

➡️ Check with the courier
➡️ Arrange a re-delivery
➡️ Cancel the order and get your money back

Check your consumer rights ⤵️
bit.ly/3Bdjs7F

Citizens Advice Nottingham & District are looking for a temporary Advice Supervisor to join our General Advice Team to supervise and support paid, volunteer and outreach advice workers.

For more info, check out our website: citizensadvicenottingham.org.uk/vacancies

🛑 ‘Identity theft’ is when someone uses your name to open new bank accounts, get credit or buy services.

This might have happened to you if you start getting bills or letters that you don’t know about.

Our advice can help you protect yourself ⤵️
bit.ly/3UHS4Fa