Worker Info Exchange

New Research Exposes Deepening Exploitation of Uber Drivers by Algorithmic Pay New Research Exposes Deepening Exploitation of Uber Drivers by Algorithmic Pay

New - Oxford University research in partnership with @Workerinfox exposes deepening exploitation of Uber drivers by algorithmic pay
www.workerinfoexchange.org/post/new-res...

Donate to Support Migrant Gig Workers Under Attack in Northern Ireland, organized by Worker Info Exchange In recent days, shocking scenes of violence have erupted in B… Worker Info Exchange needs your support for Support Migrant Gig Workers Under Attack in Northern Ireland

Support Migrant Gig Workers Under Attack in Northern Ireland www.gofundme.com/f/help-us-su...

How Uber's product chief uses AI at work Sachin Kansal shared two ways he uses AI for his everyday tasks and how he plans to add NotebookLM to his AI tool suite.

Instead of consulting their workforce about changes in work practices and product, Uber senior managers are consulting ChatGPT instead!
🤦‍♂️
"Kansal gave a recent example.... He asked ChatGPT's deep research mode about what drivers may think of the add-on." www.businessinsider.com/how-uber-pro...

Ride-hailing drivers in Indonesia hold protests to demand better pay Hundreds of taxi and delivery drivers joined protests in several cities across Indonesia on Tuesday over low wages and to oppose a planned merger between the country's largest tech company GoTo and U.S.-listed ride-hailing rival Grab .

Solidarity with Grab and Gojek workers taking action in Indonesia today. www.reuters.com/business/wor...

Door Dash are bidding to take over Deliveroo. But back in California, Uber is suing them for unfair competition. If even Uber finds Door Dash to be unethical and engaging in unfair competition, what will they do to Europe's many fine independent restaurants? about.doordash.com/en-us/news/u...

US food delivery app DoorDash offers to buy UK rival Deliveroo for $3.6bn The London-based company, the second largest food deliver app in the UK, said no ‘firm offer’ had been made yet

Door Dash offers £2.7bn for Deliveroo. Compare that to the £7.6bn IPO valuation in 2021. Just Eat, FreeNow and Gett all sold recently at huge losses in value. Bolt next? www.theguardian.com/business/202...

The 'innovators' at Wayve, Uber's autonomous vehicle investment, are not just content with automating the actual driving, they also want to replicate and automate the emotional labour of drivers as well!

According to Pershing Square, a major investor in Uber, in the near future human drivers will only fill in gaps at periods of peak demand, most of the work will be done by autonomous vehicle fleets. Having destroyed decent work, Uber now wants to kill off employment altogether.

Uber, FTC v. The Federal Trade Commission sued Uber Technologies, Inc. and Uber USA LLC (collectively, “Uber”) for alleged violations of Section 5 of the FTC Act and the Restore Online Shoppers’ Confidence

The FTC has launched a legal complaint against Uber alleging misrepresentation and unfairly charging consumers without consent. This relates to the Uber One subscription service where consumers were bamboozled with 23 screens & 32 actions when trying to cancel.
www.ftc.gov/legal-librar...

“The true measure of any society can be found in how it treats its most vulnerable members.” - Gandhi.

Trans rights are human rights.

Study exploring the context, challenges, opportunities, and trends in algorithmic management in the workplace - Publications Office of the EU The present study was carried out to provide the Commission with a comprehensive, evidence-based analysis of the context, challenges, opportunities, and trends in algorithmic management (AM) in the wo...

Great to see this recognition of WIE in European Commission report out today: “Both the Uber & Ola cases are prime examples of successful strategic litigation that has led to the mobilisation of GDPR data subject rights vis-à-vis digital labour platforms.” op.europa.eu/en/publicati...

Home Office praise for Deliveroo, Just Eat, Uber Eats on illegal working ‘beyond absurd’ @workerinfox.bsky.social claims.

“The elephant in the room is why platforms would even want to allow substitutes when people with the right to work could just sign up directly," says @jamesfarrar.bsky.social

WIE response to UK government's so-called 'crackdown on illegal working in gig economy' WIE response to UK government's so-called 'crackdown on illegal working in gig economy'

WIE response to UK government's so-called 'crackdown on illegal working in gig economy'
www.workerinfoexchange.org/post/wie-res...

Government must act on new demand from Mayor for powers to compel Uber to provide London journey data for public use UK government must act on Mayor of London demands for powers to compel Uber to share journey data.

Government must act on new demand from @mayoroflondon.bsky.social for powers to compel Uber to provide London journey data for public use
www.workerinfoexchange.org/post/governm...

cabbage of another name......?? As many drivers who were robo-fired will tell you, Uber's algos are not renowned for discretion, accuracy and fairness.

Oh yes....... 😏

Uber Eats' St Patrick's Day promotion shows both the limitations of generative AI as well as its prejudicial stereotyping. Suggestions for 'ingredients for an Irish supper' is restricted to 9 types of potatoes, 2 types of mince meat, corned beef, cabbage, 4 types of butter, kale and er, that's it.

We have serious concerns about the safety of any firings that have already taken place and about the increased level of surveillance and automated decision-making workers will now be subject to in violation of their data rights.

Payout for Uber Eats driver over face scan bias case A black delivery driver's account was removed after facial-recognition software failed to recognise him.

Platforms have announced tighter checks on right-to-work including increased identity verification and device checks. We already know their technology is unreliable, unsophisticated and widely used for unlawful automated dismissals.
www.bbc.co.uk/news/technol...

Delivery platforms are fuelling fears against their own workforce, promoting the idea that your delivery worker may be undocumented and worthy of suspicion. This only makes workers more vulnerable to harassment and violence.

Recent mass firings by Deliveroo and Uber Eats are nothing more than theatre to launder their image while they treat workers as disposable and collude with government in racist assumptions.
www.workerinfoexchange.org/post/ceos-an...

Uber's autonomous dream - 4 million self driving vehicles on London streets Uber's autonomous dream - 4 million self driving vehicles on London streets

Uber's strategy for autonomous vehicle proliferation risks leaving our city streets looking like an Amazon warehouse.
www.workerinfoexchange.org/post/uber-s-...

DYING FOR DATA - THE URGENT NEED FOR PUBLIC ACCESS TO GIG ECONOMY DATA YouTube video by Worker Info Exchange

Discriminatory dynamic pay ❌
Our analysis of Uber driver earnings shows wages going down, the difference between driver pay rates going up and commissions reaching highs of 50% since the introduction of predatory personal data-harvesting dynamic pricing.
www.youtube.com/live/OrlM4pz...

Inadequate Human Review into ADM ❌
While continuing to deny the use of automated decision making to fire workers, Uber allege this constitutes an adequate and meaningful human review...

Rampant Robo-firing ❌
Deliveroo fire a worker for taking too long on his journeys. The data shows just 3 flagged rides clearly suggesting a termination trigger was activated. The human review fails to pick up that for 1 ride, the worker arrived at the restaurant within seconds.

Access to Data ❌
An Employment Tribunal found that Bolt were applying a ‘driver score metric’ to impose a prioritised system of work allocation to favour higher-scoring drivers.

Bolt have not provided this personal data in response to ANY of our subject access requests.

We wish we had better news on #DataProtectionDay
Here's just a few of the worst gig economy data fails we've come across in the last year🧵

Time to deliver answers: An open letter to Just Eat Takeaway, Uber and Deliveroo Algorithmic management of workers has become the norm for gig-economy platforms, with workers obligated to give up an immense amount of personal data just to go to work.

Together, we and 11 other organisations are asking @Deliveroo, @Uber, and @JustEatTakeaway to take steps to significantly improve their transparency around the algorithms they use to manage their workforce. #TimeToDeliverAnswers privacyinternational.org/advocacy/550...

Poor platform security and dire worker safety practices exposes Bolt drivers to unimaginable horrors in Nigeria.
saharareporters.com/2025/01/12/b...

Japanese Uber Eats riders turned their back against the platform en masse last week as they saw their income plummet after the firm introduced new algorithm setting. New year's incentive was gone and the pay rate was further cut down over the first January weekend. 1/4