[New Article π] Youβre Not Late to AIβYouβre Right On Time (and Hereβs How to Begin) // 5 practical ways to start building your AI skillset, focused on long-term value, not hype. Hope itβs helpful!
www.linkedin.com/pulse/youre-...
@sheaconsulting.bsky.social
Salesforce Architect, Technical Consultant | 17x Certified | Independent Consultant since '12 | Dreamforce, TDX Speaker
[New Article π] Youβre Not Late to AIβYouβre Right On Time (and Hereβs How to Begin) // 5 practical ways to start building your AI skillset, focused on long-term value, not hype. Hope itβs helpful!
www.linkedin.com/pulse/youre-...
TDX25 SFBen party
One of my favorite pics from #TDX25. Great seeing you @robsalesforce.com and @aaroncrear.bsky.social !
12.03.2025 13:46 β π 8 π 0 π¬ 0 π 0yeah @janeenm.bsky.social!! π
06.03.2025 18:51 β π 2 π 0 π¬ 0 π 0π
28.02.2025 21:49 β π 1 π 0 π¬ 0 π 0LOL: No sweat @louiselockie.bsky.social , I hear you :)
Looking forward to seeing you next week! π
Admin's Guide to Building Secure & Compliant AI Agents
I'm looking forward to presenting Admin's Guide to Building Secure & Compliant AI Agents at next week's #TDX25. See you there!
27.02.2025 21:12 β π 5 π 1 π¬ 2 π 0It was an awesome event!! Thanks to everyone who helped organize and everyone who attended. Great kickoff to 2025 for the Boston Salesforce Community. π
12.02.2025 15:39 β π 3 π 0 π¬ 0 π 0Just stumbled across the demo account from my Admin's Guide to Integrations session from last year's TDX. High quality demo data here π
06.02.2025 18:30 β π 1 π 0 π¬ 0 π 0As a SF Architect how do you stay current with new tech? Lilith Van Biesen: sometimes you just need to know the high level concepts, sometimes you need to go deep into the nitty gritty. Nice interview @iangotts.bsky.social @elementscloud.bsky.social
www.youtube.com/shorts/-u_06...
hi @catptains-log.bsky.social!!
26.01.2025 23:31 β π 1 π 0 π¬ 0 π 0Congrats @nadina.bsky.social and @jwlisbon.bsky.social !!
18.01.2025 00:13 β π 2 π 0 π¬ 1 π 0Salesforce friends, has anyone used Cassidy AI? Just encountered this tool recently and it seems like a simple AI workflow tool. Like the Zapier of Agentic AI (lots of simple pre-built connectors to popular apps, point and click config, etc). Anyone have experience with this?
www.cassidyai.com
Indexing: what fields / metadata is agentforce using to find & interpret articles?
Index refresh: the documentation says that the Knowledge base is indexed daily but can be manually indexed. but the "Refresh Data Source" button is greyed out on the Agent Action. (5/x)
Anyone have experience w this?
Questions:
Does anyone have any experience or documentation about using Knowledge with Agentforce? Specifically:
Tips for structuring Knowledge articles?
Tips for structuring agent/topic instructions for Knowledge use case?
Tips for configuring the Einstein Data Library? (4/x)
All articles are written in a similar format so the quality of the title / summary / content does not seem to be what is causing the inconsistency. All articles have clear title and summary. (3/x)
28.12.2024 17:17 β π 0 π 0 π¬ 1 π 0Issue: it seems like the agent is able to use some of the article very effectively (synthesizing multiple pieces of information from an article, detecting subtleties of an article, etc), but other articles not so much (missing main points from an article, etc). (2/x)
28.12.2024 17:16 β π 0 π 0 π¬ 1 π 0Salesforce Knowledge + Agentforce question // I'm building an agent with the "Answer Questions with Knowledge" ootb action. The knowledge base is relatively small (a few dozen articles) with articles structured in consistent Q&A format (each article answers one discrete question). (1/x) π§΅
28.12.2024 17:15 β π 0 π 1 π¬ 1 π 0Agents + Topics + Actions + Prompts: Nice diagram by Ashish Agarwal breaking down the component parts of Agentforce.
www.asagarwal.com/overview-of-...
here's the original. :) @melshep.bsky.social @andrewrusso.bsky.social @jenwlee.bsky.social @sfdckokua.bsky.social @joshbirk.bsky.social @justguilda.bsky.social
16.12.2024 19:51 β π 3 π 1 π¬ 1 π 0π
16.12.2024 19:36 β π 0 π 0 π¬ 1 π 0lol
16.12.2024 19:35 β π 0 π 0 π¬ 0 π 0From last year's #TDX @melshep.bsky.social @andrewrusso.bsky.social π
12.12.2024 18:02 β π 14 π 0 π¬ 3 π 0for you maybe π
02.12.2024 00:54 β π 4 π 0 π¬ 0 π 0omg Pats red zone offense is terrible π
01.12.2024 18:29 β π 2 π 0 π¬ 1 π 0π π€£
01.12.2024 18:22 β π 1 π 0 π¬ 0 π 0#makingheadlines
01.12.2024 18:21 β π 1 π 0 π¬ 0 π 0I don't think so :(
01.12.2024 18:21 β π 0 π 0 π¬ 0 π 0