Scottish and Southern Electricity Networks

🌳 We’re hiring Arborists!

Our teams help protect the power network by keeping trees safely away from overhead lines.

💪 If you’ve got experience in tree cutting, forestry or arboriculture and enjoy working outdoors, we’d love to hear from you.

👉 careers.sse.com/arborist-roles

👂 Worried about a relative who’s hard of hearing?

💙 Let them know about our free Priority Services, including access to a BSL video interpreter and extra support during power cuts.

👉 Sign up for free: ssen.co.uk/support

💬 We’ve teamed up with Asha - a Deaf paediatric nurse and advocate - to share why Priority Services matter to her.

⚡ Our free service helps you prepare for a power cut with extra support and reassurance, whenever you need it.

👉 Find out more: ssen.co.uk/care

Do you have a friend or family member with a disability who might find a power cut worrying or difficult?

They can sign up to our free Priority Services - or you can register on their behalf.

Share this post or help them sign up today. It’s free and simple: ssen.co.uk/care

///shout.gobbles.eventful This is the what3words address for a 3 metre square location near Kilchoan, Highland.

📍Fika Coffee - open from 09:00 - local business
1 Pier Rd, Acharacle PH36 4LJ
w3w.co/shout.gobble...

⚡ Head of Customer Ops Nik Wheeler with a progress report for you on our huge operation to reconnect you, and fix the damage caused by Storm Amy. We've already reconnected more than two thirds of households who lost power, and a massive push again today to get even more back on.

Out in Fortrose today, our teams joined engineers and arborists to assess the impact of Storm Amy. They explain what’s involved in fixing damage and reconnecting customers. #StormAmy #PowerCut

⚡Storm Amy has caused considerable disruption to power supplies in the north of Scotland, with winds over 100mph.

💨High winds today will impact repairs, but our teams are working safely to restore power as quickly as they can.

🎥Hear more from our Head of Customer Ops, Nik Wheeler:

🌧️ With #StormAmy here, our Contact Centres have extra staff to answer calls & log faults quickly. Megan explains how we’re here 24/7, 365 days a year.

⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.

🔋 Charge your phone
🔦 Keep a torch handy
📞 Save 105 in your phone

Stay safe during #StormAmy - watch our video for more simple steps to prepare 👉 ssen.co.uk/prepare

🎥 We caught up with Nik Wheeler, our Head of Operations for the north of Scotland, earlier this morning to learn more about our preparations for #StormAmy, the latest forecast and how the weather can impact our ability to safely carry out repairs.

⚡ Need to contact us during a power cut? With #StormAmy approaching, here’s how 24/7 ⬇️

📞 Call 105
📲 Use our PowerTrack app 👉 ssen.co.uk/powertrack
💬 Message us on WhatsApp, Facebook, Insta or X

🖥️ Paul Murray, our Systems Operations Manager, explains why Control Rooms watch the weather 24/7. With #StormAmy on the way, early action keeps engineers, support teams & customers ready.

⚡ If you see damage to our network, please stay well back and call us on 105. We’re here 24/7 to help.

👂 Join our free Priority Services for a personalised Power Cut Plan.

📲 For deaf or hard of hearing customers: advance outage/weather alerts, text/email updates or a nominated contact, free BSL Video Relay, plus our password scheme for extra reassurance.

👉 ssen.co.uk/support

#StormAmy will be disruptive this weekend in the north of Scotland, with 90mph winds. We're ready for it, with extra engineers in the control room and in place across the network, and more people ready to take your calls. Read more about our preparations here ssen.co.uk/storm

⚠️ #StormAmy is on the way; and we're now at Yellow Alert in the north of Scotland. This means we're taking extra steps to ensure we're ready to respond ahead of this period of severe weather at the weekend.

📺Here's our Head of Control, Brian Morrisey, to tell you more.

🔗ssen.co.uk/storm

⚠️ #StormAmy will bring severe winds to the north of Scotland this weekend, so we're getting prepared right now to respond before it arrives.👷We'll have engineers in place to fix faults and re-route supplies, and we'll have more people on standby to take your calls. More info at ssen.co.uk/storm

This is how we restore power after a storm! From surveyors spotting damage, to tree cutters clearing debris, to crews climbing poles & restringing lines. Our teams work around the clock to reconnect rural Scotland. 💪🌧️

🧗‍♀️ Huge well done to Geraldine, Marion, Shaun and Lauren from our team, who abseiled 165ft from the Forth Bridge on Sunday to raise funds for @chsscotland.bsky.social.

💙 They raised over £2,000 - with our match funding boosting that by another £1,000!

💬 We understand everyone communicates in different ways, and we’re here to make sure you can always get in touch with us in the way that works best for you.

🔗 Learn more and join today: ssen.co.uk/support

Our DSO Autumn Series is proving to be a brilliant way to engage with stakeholders and customers, providing us with invaluable feedback. Our North of Scotland Control Room recently opened its doors to our DSO guests, and we’ve produced this short video so you too can get a glimpse behind the scenes.

🤝 Meet Jenny, our Support Technician in our Flexible Solutions Team. She keeps a close eye on Active Network Management, supporting customers and ensuring issues are resolved quickly and safely.

Learn more: ssen.co.uk/anm

🎥 We've teamed up with Nina Tame to share her perspective on why Priority Services matter to her.

⚡ Our free Priority Services are here to provide extra help if you, or someone you care for, would find a power cut worrying or difficult.

🔗 Find out more and join for free today: ssen.co.uk/care

🧑‍🚒Our Safety & Customer Relation teams are at Hampshire Fire & Rescue’s Ringwood 999 Day tomorrow.

🤝Come to Carvers Recreation Ground, Southampton Rd, 10am to 4pm. Meet our team, talk about safety near our network & how we can provide you with free, extra help during a power cut.

🎥 Meet Isaac, one of our Delivery Engineers.

He supports Active Network Management customers from the first enquiry to on-site inspections, ensuring a smooth journey. With 10+ years in ANM, SSEN is here to help.

▶️ https://pulse.ly/0ozh0rwhjm

👩‍💼 Meet Rose, our Priority Services Manager.

With 17+ years' experience, she leads the team helping vulnerable customers - from personalised resilience plans to tailored support, she’s dedicated to helping our most vulnerable customers stay safe and reassured during power cuts.

ssen.co.uk/care

🚜 We’re the first UK network operator to use a custom Tigercat harvester to clear trees near live lines safely.

👷 We’re hiring a Live Line Harvesting Machine Operator—skilled, safety-focused, and HV/LV aware?

Apply now 👉 https://sse.pulse.ly/kxg5eaabuy

🎦 Go behind the scenes with our Active Network Management team as part of the DSO Autumn Series.

⚡ Ollie, ANM Project Manager, shares how ANM helps customers connect quicker and more cost-effectively.

🔗 ssen.co.uk/anm

⚡ Rely on electricity for medical or mobility equipment?

Our free Priority Services give you extra support and a plan to stay prepared during power cuts.

Join today for peace of mind. 💙

www.ssen.co.uk/care

DSO in Action: Autumn Series Join us for our Autumn Series, a fortnight of DSO events kicking off on the 8 September 2025.

🍂 Today marks the start of our 2025 Autumn Series- along with its Spring Series sibling, these are a key part in our Stakeholder Engagement calendar.

🔗 Click on the link below to learn more about what’s in store