Vicksteroo

Thanks for your offer of help, after filling in an online complaint a manager has now called and made special arrangements for the family. Glad that your stores can be inclusive for those that need extra help.

Thank you - your blue sky account can't be messaged apparently, but I've passed your reply to my friend and will follow up later.

@specsaversuk.bsky.social I was wondering whether you can help my friend please - her autistic child can't go back to the store to collect his glasses after struggling through the eye test, but the store won't let the parents collect without fitting. They're stuck. Can you help please?

#uksnow CV23 3/10 but a bit sleety and not adding to the melting layer that settled overnight.