Access Card

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At the top, "Final Day!" is shown is a black box. Under this, text reads "Come and speak to us at Naidex Birmingham! Get a free lanyard and pin badge when you show your Access Card!" Under the text a logo for the Access Card and Naidex is above a small orange box with #Naidex2025 written inside.

Today's the last day to come and see us! Find us at Naidex and we'd love to talk with you! Whether you'd like to know more about what the Access Card is, or are looking for some sweet goodies, come by today! #Naidex2025 #Accessibility #AccessCard

At the top a date of "19th to the 20th of March" is shown is a black box. Text next to a Naidex logo reads "Come and speak to us at Naidex Birmingham!" Next to a logo for the Access Card more text reads "Got an Access Card? Show it to us and get a free lanyard and pin badge" Under the text in a small orange box there is a hashtag for Naidex 2025.

Hey Naidex, we're here! Come find us and we'd love to meet you, let us know your thoughts on the Access Card and get a free lanyard and pin when you show us your card! #Naidex2025 #Accessibility #AccessCard

A More detailed guide for getting a Ride Access Pass Click here to find out more information, with picture guides for those that struggle with reading!

Once everything is complete, go to guest services on the day and get your Ride Access Pass printed!

We hope this helps explain the process for getting a Ride Access Pass, further details and instructions can be found here: buff.ly/UWLgbz2

Select the colour of the Ride Access Pass you have, the amount of people in total visiting, and the date you plan to visit. Dates that are grayed out are fully booked and cannot be selected. Once this has been selected, input your barcode number and complete the rest of your booking.

Once you have this code, head over to the accessibility page of the theme park you're attending. There you should see a 4-step process of getting your Ride Access Pass. Head to step 4 to pre-book your visit.

Once this step is completed, you should receive a confirmation email. Click on the "View Ticket" button in this email and there you should see your Barcode number. It should be 18-digits long.

During the linking process, an offer code will automatically generate for you. DO NOT EDIT THIS CODE! This is often the bit that causes the most errors, this should only be changed if a new code is given to you by Merlin!

Linking your Ride Access Pass Click here to link your Access Card or Digital Access Pass ID number with Merlin's Ride Access Pass.

Once you have your ID number, it's time to link it with Merlin! You can link your ID number with Merlin using the following link: buff.ly/XvWWa3J

Once you have put in the ID holder's details, the next two questions will decide on the colour of your Ride Access Pass.

If you don't have an Access Card or a Merlin Digital Access Pass ID number, this is the first step to getting a RAP! You can get one quickly and easily by applying here: buff.ly/jr70wsl

"How to link your ID with Merlin Parks." Is written above an image of an Access Card and email. The text "ID number" is shown between the images. An arrow points to the right from the ID number, pointing at a Ride Access Pass.

One of the questions we get asked a lot is how to get your Ride Access Pass with Merlin's theme parks. So today we wanted to make a post about the steps to getting everything you need for your day out! 🧵

At the top a date of "19th to the 20th of March" is shown is a black box. Text next to a Naidex logo reads "Come and speak to us at Naidex Birmingham!" Next to a logo for the Access Card more text reads "Got an Access Card? Show it to us and get a free lanyard and pin badge" Under the text in a small orange box there is a hashtag for Naidex 2025.

The Access Card team will be at Naidex next week! Be sure to come say hi if you have your Access Card to get some free goodies! We'll be there to answer any burning questions you might have, see you there!
#Naidex2025 #AccessCard #Accessibility

Tell us... What would you like to see from our social media pages?

We've tried answering questions, posting about new places you can use the card, and explaining what our symbols can do for you. But what kind of posts do you find helpful? Is there something we haven't posted about you would like more information on?

Let us know, we'd love to hear your feedback!

Did you know? Once you have an ID number with us, you don’t need the physical card to start booking tickets!

As soon as you receive your confirmation email, your Access Card ID number can immediately be used to book your tickets or get your accessibility requirements at the venues we work with!

Discover how the Access Card works today: buff.ly/EFPAes1

Access Card: Making access easy Get your access requirements recognised at thousands of events, attractions, venues, and locations across the UK and beyond.

We hope this explains our Essential Companion symbol a little more thoroughly. If you have any other questions, please let us know and we'd be more than happy to answer them.

Want a sneak peak of other symbols we can offer? Check out our website for more information: buff.ly/EFPAes1

For us to award this symbol, we would need to see documentation that can explain to us your need for assistance when in the community. This could be through DLA/ PIP/ AA or a letter/report from a medical professional which indicates this need to us.

We can only apply the +1 when it's essential for someone to avoid a significant disadvantage compared to others. For children, this means they must be notably disadvantaged compared to peers, even with a parent or guardian present.

Our +1 is there to communicate to a venue that they person using the card will require another ticket when they visit, and to help alleviate this barrier, the venue must provide the essential companion with a discounted or sometimes free ticket.

Some individuals can't attend events alone due to mobility issues, communication difficulties, or the need for support. Because of this, they will purchase two tickets to events, creating a financial barrier for them caused by a disability. This is where our +1 is here to help.

A banner at the top of the screen says "What do my symbols mean?" In the middle there's an Access Card which reads "Accesscard.online, Symbol: Essential Companion" At the bottom of the Access Card a symbol showing "+1" is shown while the other symbols on the card are missing. The same symbol can be seen on either side of the Access Card.

The third symbol located on our Access Card is our Essential Companion symbol, sometimes referred to as our +1 in reference to how the symbol is shown on the card.

Welcome to our new provider: Compton Verney

Link your Access Card to your Compton Verney account and get instant accessibility throughout the incredible art gallery and 120 acres of beautiful landscape garden.

Find out more today: buff.ly/IPvGiw4

What types of evidence or supporting information can be taken into account? The evidence we can considerThere is no automatic entitlement to an Access Card based on a rate of benefit for example. Please see below for guidance as the what we can take into account for your appl

We hope this answers any questions you have about which documentation you can use, if you have any more, please let us know in the replies!

Find out more here: buff.ly/GlMGkPB

Lastly, we can accept documentation that explains the functional impact your condition has on you. This could be Occupational health reports, care plans, and OT assessments. Provided these documents are recent and explain the difficulties you face, we would be glad to see where we can assist.

These reports must be dated within the last 3 years, stating the diagnosis and impact of the condition. Reports and letters must be on headed paper and signed by the doctor. Sometimes documents need to be stamped or sent to us directly by the medical professional so we can verify the information.

If you don't receive disability payments, the next documentation we can use is medical letters and reports which explain how your disability or health condition affects you. Provided we can see the difficulties you face and they match with the symbols requested, we are happy to apply them to help!

Documents detailing disability payments must be in date and dated within the last 3 years. Please provide the front page so we can confirm the name and address, as well as the rates being received for both daily living and mobility.

The easiest documentation we work with is payments made by the DWP. For example Disability Living Allowance (DLA), Personal Independence Payments (PIP) and Attendance Allowance (AA). We are also happy to take Disability Payment documents from Social Security Scotland.

FAQ Friday: What types of documentation will you accept?

Welcome to FAQ Friday, today's question is "What types of documentation will you accept?" Answer in 🧵

"Thank you so much for your excellent customer service. I feel your service will make such a difference to disabled people when trying to access tickets." A quote by Jacqueline, a new Access Card Holder.

Getting your accessibility requirements is easier than ever when you have an Access Card. Simply provide your name and ID number and you're all set!

Find out how the Access Card can help today: buff.ly/EFPAes1

Welcome to our new provider: Clacton Pier Number 1 north sea

With rides, bowling, and life size dinosaurs! Visit Clacton Pier today and get your accessibility needs met when you use your Access Card!

Find out more about Clacton Pier here, or get a free Digital Access Pass: buff.ly/JPDDwDg