Wayne Kurtzman

It's painful to see companies who talk about collaboration, yet reinforce disconnected silos, as compared to companies that foster a culture of AI-assisted collaboration. What are you seeing?

Kicking off RingCentral Analyst Summit with President and CEO Kira Makagon #RCSummit26. Interesting how RingCentral is using AI to grow their TAM across customer experience and employee experience - including virtual events.

An amazing view at Boston Logan this morning

@zoho.com CEO Mani Vembu, on a mission to end SaaS framentation, discusses how AppOS will drive customer outcomes, enabling building directly on the platform, and enable rapid innovation. #ZohoDay26.

The ways we work is changing. Eventually, work will embrace all the impactful technologies, human dynamics, and of course AI. The changes are well underway.

AI Doesn’t Reduce Work—It Intensifies It One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks. But according to new research, AI tools don’t reduce work, they consisten...

Interesting post by #HBR about AI and work: hbr.org/2026/02/ai-d...

#MLB pitchers and catchers report to baseball's Spring Training today - a sure sign that warmer weather and longer days are on the horizon.

"70% of all AI products now at Cisco are using code that's generated by AI" - Jeetu Patel at Cisco's AI Summit

Google Gemini's free test prep is the latest nail in the coffin for SAT tutors Google launched free SAT practice tests via Gemini, with Princeton Review content, challenging traditional tutoring and ed-tech firms.

Google released new SAT practice exams in Gemini, with questions reviewed by the Princeton Review. Another industry is in trouble. www.businessinsider.com/google-gemin...

Creativity, Play, AI, and the Multiplayer Workspace IDC examines consumer markets by devices, applications, networks, and services to provide complete solutions for succeeding in these expanding markets.

Collaboration is key to success in the new AI and agentic era, but there are building blocks that make collaboration IRL and online work. The quote is from my new IDC research, “Creativity, Play, AI, and the Multiplayer Workspace”. my.idc.com/getdoc.jsp?c...

"Attention is a visual, and collaboration is becoming more visual in a short attention span world," from my research: Market Analysis Perspective: Worldwide Collaboration Applications, 2024. I still stand by it, and wait until you see what comes next.

Great to connect with so many IDC colleagues at our new Boston office yesterday...

Best wishes for a happy, healthy, creative New Year filled with all the awesomestuff you and your family need most.

Lit gingerbread house with a cartoon unicat (part unicorn and part cat) in the front, a cartoon moon in the sky.

Best wishes for a Merry Christmas, a wonderful holiday season, and an amazing New Year. Be good to each other, okay? See you in 2026.

Do you want one, want to try one, or no way?

Zoom is now up to version, well ..

YouTube video by Zoom I USE ZOOM

Zoom announces an ad campaign with SNL's Bowen Yang. It's on-point on many different levels, including its popularity, ease of use and having become a full enterprise collaboration application; It formally begins Dec. 31. youtu.be/WNIDnCv9t7I?...

At State Dept., a Typeface Falls Victim in the War Against Woke

The highly-legible screen font Calibri (first use 2007) became a casualty at the State Department, replaced by Times New Roman (first use 1932). (Gift article link).

www.nytimes.com/2025/12/09/u...

Futuristic view of five people collaborating with screens superimposed in mid air, with server and other infrastructure in the distant background.

"Collaboration is now more critical with greater integrations, AI augmentation, and new modalities that give work the feel of a multiplayer quest." IDC Worldwide Collaborative Applications Forecast, 2025-2029 my.idc.com/getdoc.jsp?c...

29% of survey respondents are creating new metrics based on application integrations and AI; 72% seek agentic AI in collaborative app purchases.

Collaboration optimization, including AI, agents and app integration to collaborative workspaces are upscaling social business collaboration. The details are even more interesting!
Full report: my.idc.com/getdoc.jsp?c...

Congratulations @matt.1degreeoutside.com and @danielle.1degreeoutside.com for two great years, and a New England #Weather streaming service as well! Keep going strong!

Today, accept all cookies.
The "bite to be forgotten" rules may also be in play.
Happy #NationalCookieDay.

The adoption of (safer) private brand communities continues as social channel use fragments. Social will evolve, yet brands have an opportunity here - one of our IDC FutureScape predictions. my.idc.com/getdoc.jsp?c...

A family of 4 turkeys with cheeseburgers in front of them wishing you a Happy Thanksgiving.

Have a happy, healthy and memorable Thanksgiving.
To those outside the U.S., enjoy the quiet.

#MicrosoftIgnite - "... Work IQ ... is the intelligence layer that enables Copilot and agents to know you, your job in your company. Work IQ ... understands your business workflows and relationships." Ryan Roslansky, CEO LinkedIn, EVP Microsoft Office and Copilot.

Fostering a culture where people can freely collaborate, keep conversations in the same application stream, and understand that some ideas need assembly is perhaps the most challenging element of enterprise #collaboration . Or any collaboration. 🪄

"Trust is the currency of so great businesses", Smartsheet CEO, Rajeev Singh. "We are a strategic platform, not a tactical tool." #SmartsheetEngage

"Trust is the currency of so great businesses", Smartsheet CEO, Rajeev Singh. "We are a strategic platform, not a tactical tool." #SmartsheetEngage

I'm in Seattle for #SmartsheetEngage.

Happy National Cat Day, encroaching on keyboards all year long.