Wayne Kurtzman's Avatar

Wayne Kurtzman

@waynenh.bsky.social

Research VP, Industry analyst #Collaboration #communities and #social for IDC; photographer, former journo, university adjunct, board member and volunteer.

383 Followers  |  361 Following  |  197 Posts  |  Joined: 13.11.2023
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Posts by Wayne Kurtzman (@waynenh.bsky.social)

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It's painful to see companies who talk about collaboration, yet reinforce disconnected silos, as compared to companies that foster a culture of AI-assisted collaboration. What are you seeing?

03.03.2026 14:19 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Kicking off RingCentral Analyst Summit with President and CEO Kira Makagon #RCSummit26. Interesting how RingCentral is using AI to grow their TAM across customer experience and employee experience - including virtual events.

26.02.2026 16:56 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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An amazing view at Boston Logan this morning

25.02.2026 11:18 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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@zoho.com CEO Mani Vembu, on a mission to end SaaS framentation, discusses how AppOS will drive customer outcomes, enabling building directly on the platform, and enable rapid innovation. #ZohoDay26.

18.02.2026 17:25 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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The ways we work is changing. Eventually, work will embrace all the impactful technologies, human dynamics, and of course AI. The changes are well underway.

12.02.2026 14:59 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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AI Doesn’t Reduce Workβ€”It Intensifies It One of the promises of AI is that it can reduce workloads so employees can focus more on higher-value and more engaging tasks. But according to new research, AI tools don’t reduce work, they consisten...

Interesting post by #HBR about AI and work: hbr.org/2026/02/ai-d...

10.02.2026 17:50 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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#MLB pitchers and catchers report to baseball's Spring Training today - a sure sign that warmer weather and longer days are on the horizon.

10.02.2026 13:22 β€” πŸ‘ 0    πŸ” 1    πŸ’¬ 0    πŸ“Œ 0
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"70% of all AI products now at Cisco are using code that's generated by AI" - Jeetu Patel at Cisco's AI Summit

03.02.2026 17:18 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Google Gemini's free test prep is the latest nail in the coffin for SAT tutors Google launched free SAT practice tests via Gemini, with Princeton Review content, challenging traditional tutoring and ed-tech firms.

Google released new SAT practice exams in Gemini, with questions reviewed by the Princeton Review. Another industry is in trouble. www.businessinsider.com/google-gemin...

23.01.2026 14:03 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Creativity, Play, AI, and the Multiplayer Workspace IDC examines consumer markets by devices, applications, networks, and services to provide complete solutions for succeeding in these expanding markets.

Collaboration is key to success in the new AI and agentic era, but there are building blocks that make collaboration IRL and online work. The quote is from my new IDC research, β€œCreativity, Play, AI, and the Multiplayer Workspace”. my.idc.com/getdoc.jsp?c...

22.01.2026 21:44 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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"Attention is a visual, and collaboration is becoming more visual in a short attention span world," from my research: Market Analysis Perspective: Worldwide Collaboration Applications, 2024. I still stand by it, and wait until you see what comes next.

09.01.2026 15:23 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Great to connect with so many IDC colleagues at our new Boston office yesterday...

08.01.2026 19:06 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Best wishes for a happy, healthy, creative New Year filled with all the awesomestuff you and your family need most.

31.12.2025 21:01 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
Lit gingerbread house with a cartoon unicat (part unicorn and part cat) in the front, a cartoon moon in the sky.

Lit gingerbread house with a cartoon unicat (part unicorn and part cat) in the front, a cartoon moon in the sky.

Best wishes for a Merry Christmas, a wonderful holiday season, and an amazing New Year. Be good to each other, okay? See you in 2026.

23.12.2025 20:41 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Do you want one, want to try one, or no way?

15.12.2025 14:16 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Zoom is now up to version, well ..

15.12.2025 13:52 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
I USE ZOOM
YouTube video by Zoom I USE ZOOM

Zoom announces an ad campaign with SNL's Bowen Yang. It's on-point on many different levels, including its popularity, ease of use and having become a full enterprise collaboration application; It formally begins Dec. 31. youtu.be/WNIDnCv9t7I?...

10.12.2025 14:39 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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At State Dept., a Typeface Falls Victim in the War Against Woke

The highly-legible screen font Calibri (first use 2007) became a casualty at the State Department, replaced by Times New Roman (first use 1932). (Gift article link).

www.nytimes.com/2025/12/09/u...

10.12.2025 14:20 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
Futuristic view of five people collaborating with screens superimposed in mid air, with server and other infrastructure in the distant background.

Futuristic view of five people collaborating with screens superimposed in mid air, with server and other infrastructure in the distant background.

"Collaboration is now more critical with greater integrations, AI augmentation, and new modalities that give work the feel of a multiplayer quest." IDC Worldwide Collaborative Applications Forecast, 2025-2029 my.idc.com/getdoc.jsp?c...

09.12.2025 19:22 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
29% of survey respondents are creating new metrics based on application integrations and AI; 72% seek agentic AI in collaborative app purchases.

29% of survey respondents are creating new metrics based on application integrations and AI; 72% seek agentic AI in collaborative app purchases.

Collaboration optimization, including AI, agents and app integration to collaborative workspaces are upscaling social business collaboration. The details are even more interesting!
Full report: my.idc.com/getdoc.jsp?c...

08.12.2025 21:26 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Congratulations @matt.1degreeoutside.com and @danielle.1degreeoutside.com for two great years, and a New England #Weather streaming service as well! Keep going strong!

08.12.2025 15:30 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Today, accept all cookies.
The "bite to be forgotten" rules may also be in play.
Happy #NationalCookieDay.

04.12.2025 15:08 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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The adoption of (safer) private brand communities continues as social channel use fragments. Social will evolve, yet brands have an opportunity here - one of our IDC FutureScape predictions. my.idc.com/getdoc.jsp?c...

03.12.2025 15:08 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
A family of 4 turkeys with cheeseburgers in front of them wishing you a Happy Thanksgiving.

A family of 4 turkeys with cheeseburgers in front of them wishing you a Happy Thanksgiving.

Have a happy, healthy and memorable Thanksgiving.
To those outside the U.S., enjoy the quiet.

26.11.2025 13:46 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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#MicrosoftIgnite - "... Work IQ ... is the intelligence layer that enables Copilot and agents to know you, your job in your company. Work IQ ... understands your business workflows and relationships." Ryan Roslansky, CEO LinkedIn, EVP Microsoft Office and Copilot.

18.11.2025 17:37 β€” πŸ‘ 3    πŸ” 2    πŸ’¬ 0    πŸ“Œ 1

Fostering a culture where people can freely collaborate, keep conversations in the same application stream, and understand that some ideas need assembly is perhaps the most challenging element of enterprise #collaboration . Or any collaboration. πŸͺ„

17.11.2025 14:03 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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"Trust is the currency of so great businesses", Smartsheet CEO, Rajeev Singh. "We are a strategic platform, not a tactical tool." #SmartsheetEngage

05.11.2025 17:20 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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"Trust is the currency of so great businesses", Smartsheet CEO, Rajeev Singh. "We are a strategic platform, not a tactical tool." #SmartsheetEngage

05.11.2025 17:18 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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I'm in Seattle for #SmartsheetEngage.

04.11.2025 00:07 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Happy National Cat Day, encroaching on keyboards all year long.

29.10.2025 15:05 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0