National Consumer Law Center

For decades, the public, individuals & businesses, states, tribes & local governments have had a chance to comment on and meet to discuss proposed rules.

Now, by administrative fiat, OMB has told agencies to dispense with gathering information altogether. @thehill.com thehill.com/opinion/cong...

YouTube video by MASSCAP Save LIHEAP Short 1

Every year, #LIHEAP helps more than 150,000 Massachusetts residents #KeepTheHeatOn. But the program is at risk. Learn more: heatinghelpma.org #Mapoli www.youtube.com/watch?v=KrR_...

We had a great time yesterday at the Greenleaf Senior Center leading another successful session of our financial freedom bingo! Shouts out to Tzedek DC staff members Maritza Cortez and Hannah Milem and intern David Duong for representing. We look forward to the next one!

Urge CFPB to Drop Proposed Rule Gutting Fair Lending Protections Under ECOA Take Action: Submit Your Comment to the CFPB Today

𝐓𝐚𝐤𝐞 𝐀𝐜𝐭𝐢𝐨𝐧: The Equal Credit Opportunity Act is at risk! The Consumer Financial Protection Bureau has issued a proposed rule gutting fair lending protections. Learn more and comment before 𝐃𝐞𝐜. 𝟏𝟓. #ProtectConsumers #CFPB #ECOA www.nclc.org/urge-cfpb-to...

FTC Orders Greystar to Return $24 Million in Rental Housing Junk Fees to Harmed Tenants Amid Affordability Crisis, Nation’s Largest Property Management Company Accused of Obscuring True Cost of Monthly Rent and Fees

“In a time of rising costs and record consumer debt, renters are hurting. It’s significant that the FTC has recognized the devastating impact of the affordability crisis on renters,” said @chichiwu.bsky.social #ProtectConsumers #JunkFees www.nclc.org/ftc-orders-g...

Class Action Filed Against Aramark to Halt Illegal Scheme to Profit off Prison Food “Food is a uniquely powerful tool, and Aramark is using it to exploit a captive consumer market."

“Food is a uniquely powerful tool, and Aramark is using it to exploit a captive consumer market," said Shennan Kavanagh, director of litigation at NCLC. “Aramark’s misconduct has been widely publicized, and it is time for it to treat all of its consumers fairly." www.nclc.org/class-action...

Do you have Parent PLUS loans? Act now to lower your payments before options disappear. - Student Loan Borrowers Assistance If you have Parent PLUS loans and want access to more affordable monthly payments, you will need to act soon – likely before April 1, 2026. By taking action now, …

If you have Parent PLUS loans and want access to more affordable monthly payments, 𝐚𝐜𝐭 𝐬𝐨𝐨𝐧 – before 𝐀𝐩𝐫𝐢𝐥 𝟏, 𝟐𝟎𝟐𝟔.

If you don’t act in time, then your Parent PLUS loans will be locked out of IDR plans. #ProtectBorrowers #DefendStudents studentloanborrowerassistance.org/do-you-have-...

While Baltimore sues a money-lending app for preying on the poor, Maryland makes it easier for such apps to do so | Baltimore Brew

“The first and foremost goal of this payday loan app industry is to exempt themselves from interest rate limits that keep high-cost payday loans in check,” Lauren Saunders @nclc4consumers.bsky.social said. “In Maryland, they got that exemption.” #StopTheDebtTrap www.baltimorebrew.com/2025/11/28/w...

YouTube video by MASSCAP Save LIHEAP

Learn more about the impact of the Home Energy Assistance Program in MA and why we need to save #LIHEAP to #KeepTheHeatOn and #ProtectConsumers www.youtube.com/watch?v=hKeC...

Some pay-advance apps request "tips" using prompts that pressure or frustrate users into paying extra to get their money. NCLC highlighted a case where a borrower received 17 messages about tipping and made 13 clicks to get an advance without a tip. #StopTheDebtTrap money.usnews.com/loans/person...

"Our right to breathe clean air, to be treated fairly and transparently when we buy a home or take out a car loan, and to be free from discrimination at school or in the workplace is now based entirely on the caprice of a deep-state bureaucrat." @thehill.com thehill.com/opinion/cong...

Holiday Shoppers Beware! Dangers Lurk in Buy Now, Pay Later and Deferred Interest Credit Card Offers As holiday shopping kicks into gear amid an affordability crisis, advocates warn shoppers to check twice before accepting financial promotions.

“Don’t let deceptive financial promotions with huge, delayed charges ruin your holidays,” said @chichiwu.bsky.social. "Don’t let predatory lenders put you on the hook for this year’s holiday spending into next year and beyond.” #ProtectConsumers #StopTheDebtTrap www.nclc.org/holiday-shop...

Don't Let Predatory Debt Traps Rob the Holiday Season's Joy Learn how predatory lenders exploit financially strapped families during the holidays with high-cost loans. Avoid BNPL and EWA scams.

“Strong rules are especially important…most BNPL loans & that BNPL credit is disproportionately used by Black & Hispanic consumers, who already face disadvantages in the credit marketplace." #ProtectConsumers #Fintech #StopTheDebtTrap @crlonline.bsky.social www.washingtoninformer.com/holiday-cred...

Statement on efforts by the administration and Congress to block the states from protecting their residents from harmful AI Common Sense Media helps kids thrive in a world of media and technology through ratings, reviews, and information. Find our press releases here.

Families across the political spectrum have serious concerns about the risks #AI poses to children. But the White House is preparing an executive order to hamstring states' rights to implement AI safety laws. @commonsensemedia.bsky.social #ProtectConsumers www.commonsensemedia.org/press-releas...

Proposed Law Would Supercharge Predatory ‘Earned Wage’ Payday Lending Legislation would open the door for payday loan apps to take even more from the already stretched-thin paychecks of military servicemembers and other workers.

“Payday loan apps that claim to be offering access to ‘earned wages’ are following a long line of payday lender attempts to evade the law so they can exploit people with rates over 300% APR,” said Lauren Saunders @nclc4consumers.bsky.social. @crlonline.bsky.social #EWA www.nclc.org/proposed-law...

Report Shows States Stepping up to Fight Rental Housing Junk Fees Report updates state and local efforts to address rental housing junk fees and provides recommendations to protect tenants.

“Rental housing #JunkFees push affordable housing further out of reach for tenants,” said Ariel Nelson @nclc4consumers.bsky.social. “Thankfully, state and local governments across the country have stepped up to protect tenants from these exploitative and excessive fees.” www.nclc.org/report-shows...

Virginia Attorney Leonard A. Bennett Receives Consumer Law’s Highest Honor Duran Keller and Erin Witte Recognized With ‘Rising Star’ Awards

Nationally renowned consumer lawyer Leonard A. Bennett has received NCLC’s 2025 Vern Countryman Award and our Rising Star Awards were presented to Duran Keller and Erin Witte. #CRLC2025 #ConsumerLaw #ProtectConsumers www.nclc.org/virginia-att...

In this hands-on session, practitioners learn about the fundamentals of AI, how it is impacting consumers, the current regulatory framework, and how they can apply existing laws in cases involving this technology. #CRLC2025 #ConsumerLaw #ProtectConsumers

Advocates provide a comprehensive overview of the latest federal updates to mortgage loss mitigation programs, with a specific focus on FHA, VA, and GSE guidelines. #CRLC2025 #ConsumerLaw #ProtectConsumers

It's a packed house for our annual course on FCRA Developments. This #CRLC2025 session provides an overview of recent updates and developments related to the Fair Credit Reporting Act (FCRA). #ConsumerLaw #ProtectConsumers

This #CRLC2025 session covered the basics of how to work with state lawmakees to effect policy change in statehouses. #ConsumerLaw #ProtectConsumers

Federal student loan policy has been changing rapidly. This #CRLC2025 session covers major updates since the last CRLC relevant to attorneys who represent student loan borrowers.
#ConsumerLaw #ProtectBorrowers

The Federal Motor Vehicle Information and Cost Savings Act and state odometer statutes are useful and underused consumer protections. During thissession at #CRLC2025, advocates digs deeper. #ConsumerLaw #ProtectConsumers

#CRLC2025 kicks off today with an engaging plenary session on Consumer Law in the Appellate Courts with Matt Wessler and Jennifer Bennett at Gupta Wessler. #ConsumerLaw #ProtectConsumers

This week we are at CRLC! A2J Director @lnicholls.bsky.social will be speaking on Friday at 3:45pm about Litigation Under an Anti-Consumer Administration & Hannah Kieschnick will be speaking during the Class Action Symposium. @nclc4consumers.bsky.social

NFHA strongly opposes the CFPB’s newly proposed rule that will roll back decades of progress toward fair lending protections—especially for women, Black and Latino homebuyers, and communities in the South.

Advocates discuss new developments in handling unwanted robocalls. #EndRobocalls #CRLC2025 #ProtectConsumers #ConsumerLaw

This #CRLC2025 session provides essential guidance on determining when #bankruptcy offers the best lifeline for financially distressed clients. Who actually files for bankruptcy and what factors typically drive clients to seek help? #ConsumerLaw #ProtectConsumers

Go to trial—there has never been a better time! This #CRLC2025 session focused on how to think about presenting a case at trial, including rules, reptiles, and storytelling. #ConsumerLaw #ProtectConsumers

During a session on Deed Theft and Equity Stripping Scams, panelists discuss the threat to homeowners, with a particular focus on older adults, and ways to address these scams. #CRLC2025 #ConsumerLaw