Neftali Serrano

I'm so excited about the opportunity here to help faculty teach integrated care and get us further up the pipeline! First live session is April 30th so please help us spread the word!

These guys are the OGs of integrated care! https://www.cfha.net/teaching-integrated-care-to-graduate-students-a-comprehensive-faculty-curriculum/ #PCBH #integratedcare #faculty #academic #workforce

Deadline is March 15th! Just a few days away. Submissions are easy to make!

Our Raleigh conference was the biggest yet for CFHA: The Integrated Care Association. You get to make St. Louis our biggest ever. Submit your proposals today! https://integratedcareconference.com #primarycare #integratedcare

The arches are an appropriate metaphor for our work in integrated care. We connect fragmented silos in healthcare. Submit your proposal to tell your story of integration in St. Louis, this fall. CFP ends in 2 weeks! https://cfha.swoogo.com/2026_Annual_Conference/CallForPresentations #primarycare

Three yards and a cloud of dust is what I always tell my students. We want to make progress from the get-go with patients and never assume we will ever see them again.

It's amazing how many patients I have "only" seen one time. Each time I asked myself how I could make an impact even in that one session. Starts Mar 3rd: https://www.cfha.net/the-power-of-one-transforming-care-in-a-single-session/ #PCBH #integratedcare

Writing this series is catharsis for a 25 year career in healthcare. Enjoy? I guess? https://open.substack.com/pub/integratedcare/p/prices-are-the-core-issue-in-healthcare?r=6plrgq&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true

Integrated Care Conference - Breaking Boundaries: Redefining Access and Expansion in Integrated Care In the wake of a global pandemic and increased national awareness of systemic racism, the time is now for sustainable action to address health and social inequities. This year’s conference will focus on acknowledging and addressing the systemic racial and socioeconomic inequities in healthcare and will examine a path forward together.

And you don't need to be Patti Robinson to present! Call for proposals ends soon! https://integratedcareconference.com

Ep. #95. Live From The Conference: E-GATHER PCBH Reflection & Learning Tool Dr. Patti Robinson, at the 2025 CFHA: The Integrated Care Association annual conference, introduces the E-GATHER Reflection and Learning Tool, an evolution of the “gather” tool developed from training

The GOAT, Dr. Patti Robinson, gives you a flavor of what it's like to attend a CFHA conference in this podcast episode - a recording of her session on the E-GATHER tool. #PCBH #integratedcare #workforce https://bit.ly/4c2nvEo

I love collabs. CFHA, Westat and AHRQ coming together to update the world about where we are with integrated care, March 3. https://integrationacademy.ahrq.gov/news-and-events/calendar/event/23985?oy1-1-PP

Here are some start topic ideas for our conference in St. Louis: how did your team solve a workflow issue? how did your organization optimize billing for team-based care? what clinical strategies did your team improve upon this year? how did you integrate new technology into your workflow? ...

Present at CFHA: The Integrated Care Association's Annual conference. It's honestly the best way to ground yourself professionally for the year. Call for proposals closes in 17 working days. https://integratedcareconference.com

VC mostly funds primary care startups that seek to create vertical integration across services (eg. pharmacy + primary care). The missing piece: vertical integration within primary care - eg. team-based care where a patient can have just-in-time care from BH, dietician, PharmD etc.

Carbon Health Bankruptcy Marks End of 'Tech Enabled Primary Care' Startups | Noah Weiner posted on the topic | LinkedIn Carbon Health’s bankruptcy announcement this week marks the end of “tech enabled primary care” startups. This is how they ended up: 1) Three went bankrupt or closed down (Babylon + Forward + Carbon) 2) Two ultimately exited to Amazon (Iora Health + One Medical) 3) Two went to retail pharmacy (VillageMD + Oak Street Health) I know Oak Street was a financial winner at the time, there is always luck involved, but it’s a little bit of a wash today. CVS acquired them for $10.6B and has since taken a $5.8B write-down and is closing locations. Walgreens poured $6.2B into VillageMD and is now shutting 160+ clinics. From my rough research ~$3B in VC funding and ~$6.5B in corporate capital went into funding these businesses for a total of ~$9.5B. And what do we have to show for it? They ended up at a shipping company (Amazon) and retail pharmacies (CVS and Walgreens). These are companies built to move packages and fill prescriptions, not transform how care is delivered. What’s starting to become clear is how much time was spent by the executive teams solving problems of financial engineering (how can you not with $100M of debt on your books) rather than clinical engineering. Focus on solving the real problems of the business. What’s also clear is we are still very early in the innings of AI, so none of these companies were able to make the shift from “tech enabled care” to “AI enabled care.” Time to go back to the drawing board on how to actually build a lasting healthcare company. It takes a long time and many, many, many innings. (This post was not written by AI) | 50 comments on LinkedIn

Fascinating post on the bets placed by VC on primary care. My take aligns with the author: VC needs to fund entities that are structured from the get-go with a robust clinical model (team-based, integrated care). https://bit.ly/4qHJRhU #integratedcare #primarycare

That March 15 deadline is coming sooner than you think. Get off your butt and get it going with your colleagues.

Where else will you meet all the members of the modern care team but at CFHA: The Integrated Care Association's 2026 Conference? Submit your proposal today! https://integratedcareconference.com

Once you accept the fact that the modal visit number in primary care is "1" then you start thinking about how best to use that single visit. Register now before the course kicks of in March.

Single-session is a real thing. #PCBH #integratedcare https://www.cfha.net/the-power-of-one-transforming-care-in-a-single-session/

CFHA Members Only (hint, become a member): First Families & Health SIG webinar of 2026 featuring Lizee Nuñez Love, MS, LMFTA, presenting on working with couples navigating medical concerns. https://www.cfha.net/event/families-health-sig-webinar-2/

Agree or disagree, it's time we had the conversation about healthcare cost-containment. #healthcare #primarycare #integratedcare https://open.substack.com/pub/integratedcare/p/healthcare-we-ran-our-experiments?r=6plrgq&utm_campaign=post&utm_medium=web&showWelcomeOnShare=true

It's a book that started with an idea - what if we just told our story as a small way of making our own dent in the universe? Then in our second edition, we said, how about if we join our story with those of others? https://tinyurl.com/49tm9an3 #PCBH #primarycare #integratedcare

What an important year for us to be coming together as healthcare professionals trying desperately to make our health system just a bit less fragmented! Please submit your stories, your data, your solutions and your conundrums. #behavioralhealth #primarycare https://integratedcareconference.com

Defining Behavioral Health Integration in Advanced Primary Care < California Quality Collaborative The EQuIP-LA evaluation shares insights from a two-year initiative that supported independent practices in strengthening primary care quality. The report highlights statistically significant improvements across key clinical measures and demonstrates how targeted, equity-centered support can build lasting capacity for improvement.

How do we support integrated care? By supporting the best version of primary care. Advanced Primary Care is our ticket to a future where primary care is at the center of a high functioning health system. https://www.calquality.org/defining-behavioral-health-integration-in-advanced-primary-care/

What real behavioral health integration looks like: 11 leaders weigh in - Becker’s Behavioral Health Behavioral health integration is a goal often cited by leaders with respect to healthcare transformation. Yet in practice, the term can lack consistent meaning. Eleven leaders shared with Becker’s what real behavioral health integration should look like — clinically, operationally and financially — and where most organizations fall short. Like what you see here? Join […]

Interesting read that makes me wonder, "Then why hasn't it happened at scale?" These CEOs and industry leaders weight in on what makes for effective integrated care https://www.beckersbehavioralhealth.com/care-coordination/what-real-behavioral-health-integration-looks-like-9-leaders-weigh-in/

PCBH Leadership Course led by Sandy Blount starting soon! Register now to up your game as a leader of a BH program! https://www.cfha.net/training-experiences/certificate-program-in-primary-care-behavioral-health-leadership/ #leadership #integratedcare #PCBH

Medicine is complex. FACT helps simplifiy how to work with complex patients and who better to learn from than one of the originators Patti Robinson. Space is limited! https://www.cfha.net/small-shifts-big-changes-focused-acceptance-and-commitment-therapy-course/

Alright, tell me what you think! What's the impact of AI in 5 years time on primary care and specifically team-based care? #primary care #AI

Sandy has been selling out this course for years now, so act fast! Cohorts are limited in size below 10.

Certificate Program in Primary Care Behavioral Health Leadership - Collaborative Family Healthcare Association The 2026 spring cohort is officially open! Don’t miss your chance to join this cohort! The 2025 spring cohort is officially sold out! Don’t miss your chance to join the […]

Certificate Program in Primary Care Behavioral Health Leadership is open! Led by Dr. Sandy Blount - unique opportunity for mentorship and targeted skill development for clinician-leaders. https://www.cfha.net/training-experiences/certificate-program-in-primary-care-behavioral-health-leadership/