Andy Kaplan-Myrth :mapleleaf:

@johannab Feel free to adopt our policies that are sketched out in the transparency reports and the Law Enforcement Guide!

Screenshot of cover page: TekSavvy Solutions Inc. Quarterly Transparency Report Reporting period: January 1, 2025 to March 31, 2025 Published October 2025 Introduction The purpose of this report from TekSavvy is to provide insight into our disclosure practices by detailing how often we receive and respond to government agencies’ requests for the personal information of our end users. This edition of our Transparency Report contains information about requests that we received between January 1, 2025 to March 31, 2025. As of the date when this report was published, at least six months have passed since we received or responded to each of those requests. <snip>

📢 Today, TekSavvy published a **Quarterly Transparency Report** about requests we got from police and how we handled them.

Last week, we published the report on Jan to Mar, 2025 and as usual, I’m summarizing that report here 🧵👇🏼

#Privacy #Transparency #TransparencyReport #Telecom #TekSavvy
1/9

RE: https://mstdn.ca/@andykm/115447121450011845

btw, I think this is my first graph using data from TekSavvy's transparency reports. I've compiled all the data from the reports from 2017 to now -- might see if I can extract any other interesting data from it!

Moving on, this quarter, we did not make any proactive reports to law enforcement. These are rare, like when an agent overhears violence or a threat. It is never related to a customer's online activity; we do not track that. From our stats, we make proactive disclosures about five times per year […]

Screenshot of text: 4) Administrative Requests Of the 36 requests received during this reporting period, 1 request for information was an “administrative request”. TekSavvy did not have any relevant information in response to this request. This category describes any requests for information about TekSavvy’s customers made by government agencies exercising their administrative powers. Administrative powers are, broadly speaking, powers that are created by law and exercised by government agencies or government officials, ranging from tax audits to the issuance of licences and permits.

We disclosed information to 1 "Administrative" agency. That's an agency that is not technically "law enforcement", but they had the legal authority to _compel_ disclosure, i.e. we had to disclose the information. Administrative agencies are typically a tax agency or the CRTC's enforcement folks.
6/9

Screenshot of text: 2) Emergency (Exigent) Requests Of the 36 requests received during this reporting period, 11 were requests for information in relation to exigent or emergency circumstances. TekSavvy provided the requested information in response to 10 of those requests. This category includes all requests made in relation to “an emergency that threatens the life, health or security of an individual” as set out in subsection 7(3)(e) of PIPEDA which allows organizations such as TekSavvy to disclose a subscriber’s personal information without their knowledge or consent. TekSavvy rejected one of these exigent requests since this request came from a foreign law enforcement agency. As explained in these reports under point number 8, TekSavvy informed this foreign law enforcement agency that they would need to work with a Canadian law enforcement agency to request or order TekSavvy to disclose the requested subscriber information.

There were 11 emergency requests this quarter, and we identified subscribers in 10 cases. We rejected on that came from a foreign law enforcement agency. We informed them that they should work with a Canadian agency instead.

11 exigent requests is a new record for […]

[Original post on mstdn.ca]

Since our disclosure rate is generally lower for provincial than for federal requests, our overall disclosure rate is therefore also lower. From 2020-now, we disclosed information for ~90% of federal requests, but only 62% of provincial. Why? Federal agencies act fast while we have logs, and […]

A line graph titled 'Requests for information from Federal agencies fell off a cliff in 2024' displays data from Q1 2017 to Q1 2025. It features two lines: yellow for provincial requests and blue for federal requests. The y-axis ranges from 0 to 50. Provincial requests fluctuate between roughly 10 and 44, with noticeable peaks in Q3 of 2022 and 2024, and show a rising trend in 2024. Federal requests decline sharply starting in Q2 2024, dropping to nearly zero by Q3 2024 and remaining low into 2025.

Requests from federal agencies remains very low compared to pre-2024, at just 1. From 2020-23, the avg number of federal requests per Q was 25, but since 2024, it has been under 5. This graph shows how requests from federal agencies feel off a cliff in 2024, while […]

[Original post on mstdn.ca]

Screenshot of the summary table in TekSavvy's quarterly transparency report for January to March 2025.

🎉 For the first time, the report is in French too! (But this summary is only in English…)
English reports (back to 2017 and earlier): https://www.teksavvy.com/policies/legal-stuff/transparency-report/
French reports […]

[Original post on mstdn.ca]

Screenshot of cover page: TekSavvy Solutions Inc. Quarterly Transparency Report Reporting period: January 1, 2025 to March 31, 2025 Published October 2025 Introduction The purpose of this report from TekSavvy is to provide insight into our disclosure practices by detailing how often we receive and respond to government agencies’ requests for the personal information of our end users. This edition of our Transparency Report contains information about requests that we received between January 1, 2025 to March 31, 2025. As of the date when this report was published, at least six months have passed since we received or responded to each of those requests. <snip>

📢 Today, TekSavvy published a **Quarterly Transparency Report** about requests we got from police and how we handled them.

Last week, we published the report on Jan to Mar, 2025 and as usual, I’m summarizing that report here 🧵👇🏼

#Privacy #Transparency #TransparencyReport #Telecom #TekSavvy
1/9

We had a Telus outage from 1:30-2:30 this morning but you wouldn't have noticed because we failed over to TekSavvy. :)

#mstdnca #mastoadmin

The Canadian SHIELD Institute: A rad, not radical think tank Competition advocate Vass Bednar discusses how her agents of SHIELD plan to address the twin problems of Canadian sovereignty and economic concentration

From Peter Nowak's Do Not Pass Go podcast: "The Canadian SHIELD Institute: A rad, not radical think tank" https://donotpassgo.substack.com/p/the-canadian-shield-institute-a-rad

@jfmezei Yes

Do Not Pass Go | Do Not Pass Go by Peter Nowak | Substack Do Not Pass Go is delivering hard-hitting independent journalism focusing on competition and monopoly issues. Click to read Do Not Pass Go, by Do Not Pass Go by Peter Nowak, a Substack publication with hundreds of subscribers.

There's a new must-read/listen substack reporting on competition in Canada by reporter Peter Nowak. It's called Do Not Pass Go, and it promises to fill the void in competition journalism.
https://donotpassgo.substack.com/
#cdnpoli #competition

Fascinating read: "The 40-Year Con
Nicholas Rockefeller—Yalie, Davos man, member of multiple boards—died a pillar of the West Coast establishment. Then the truth came out", by Jonathan Alter:

https://journa.host/@mathewi/115287944090902776

For a Canadian take, read The Big Fix: How Companies Capture Markets and Harm Canadians: https://openlibrary.org/books/OL53365106M/Big_Fix

For an American take on a similar perspective, The Curse of Bigness […]

I wish Canadians were more familiar with the Amazon Antitrust Paradox and the Curse of Bigness. Allowing Bell, Rogers, and Telus to enter new markets is market dominance disguised as competition.

N.S.-based internet provider cries foul over federal regulations | CBC News […]

Just to tie things together, here's my short thread about these new orders from June 2025:
https://mstdn.ca/@andykm/114705778802407896
#TekSavvy #siteblocking

Back in June, I posted here about a pair of site blocking orders from a court in Quebec targeting two crypto exchanges, xt-dot-com and coinex. As of today, TekSavvy is blocking those sites, as required by the orders.

If you try to visit them on TekSavvy (or any of the other named ISPs), you'll […]

My family went on an epic roadtrip across #Canada in a 2011 Mini Countryman, and I wanted to share this animation I made from it. We put a rooftop tent on our manual Mini (named Manuel), starting in Ottawa, we drove out to the west coast and back, visiting and […]

[Original post on mstdn.ca]

My family went on an epic roadtrip across #Canada in a 2011 Mini Countryman, and I wanted to share this animation I made from it. We put a rooftop tent on our manual Mini (named Manuel), starting in Ottawa, we drove out to the west coast and back, visiting and […]

[Original post on mstdn.ca]

Opinion: If Bell doesn’t like competing with Telus on its own broadband network, it really won’t like the alternatives The telco launched a campaign complaining about new rules forcing it to allow competitors to access its fibre network

Opinion from Andrew Coyne: If Bell doesn’t like competing with Telus on its own broadband network, it really won’t like the alternatives
Gift link: https://www.theglobeandmail.com/opinion/article-bell-telus-competition-network-fibre-optic/

Opinion: Ottawa should reverse the CRTC’s decision on wholesale internet access Broadband policy should be about improving and extending connectivity – enabling the competitive, entrepreneurial investment that makes it possible

Opinion: Ottawa should reverse the CRTC’s decision on wholesale internet access https://www.theglobeandmail.com/business/commentary/article-crtc-wholesale-internet-access-ottawa-should-reverse/

How one school board ended up with $7.1M deficit Board says special education is main pinch-point in this year’s budget deficit; ‘We've been seeing this coming. This has been an ongoing issue,’ says Simcoe Muskoka Catholic District School Board offi...

This is a very good explainer about how the insufficient funding from the government, particularly around spec Ed funding, has forced all school boards to overspend & end up in deficit. How one school board ended up w/$7.1M deficit www.thetrillium.ca/news/educati... #topoli #onpoli #onted

Administrative Requests Of the 49 requests received during this reporting period, 1 request for information was an “administrative request”. TekSavvy provided the requested information in response to this request. This category describes any requests for information about TekSavvy’s customers made by government agencies exercising their administrative powers. Administrative powers are, broadly speaking, powers that are created by law and exercised by government agencies or government officials, ranging from tax audits to the issuance of licences and permits.

We disclosed info to 1 "Administrative" agency. That's an agency that is not technically "law enforcement", but they had the legal authority to _compel_ disclosure, i.e. we had to disclose the information. Administrative agencies are typically a tax agency or the CRTC's enforcement folks.
6/9

Emergency (Exigent) Requests Of the 49 requests received during this reporting period, 7 were requests for information in relation to exigent or emergency circumstances. TekSavvy provided the requested information in response to all 7 of those requests. (not in screenshot: 7 requests is slightly above average in a quarter. On average, we get 6 per quarter. The maximum was 10 in Q1 of 2024)

TekSavvy’s response to one of these exigent requests was a disclosure of a customer’s name, address, and email address to a foreign law enforcement agency. TekSavvy took this unusual step in response to an urgent and extreme threat that, in our evaluation, justified the disclosure and qualified as an exigent request in our policy framework. We informed the subscriber of both the request and the disclosure.

There were 7 emergency requests this quarter, and we identified subscribers in all 7 cases. One of these was a disclosure to a foreign law enforcement agency. That's the first time we have ever disclosed customer information to a foreign agency; we did it this time […]

[Original post on mstdn.ca]

Since our disclosure rate is generally lower for prov than for fed requests, our overall disclosure rate is lower. From 2020-23, we disclosed information for ~91% of federal requests, but only 62% of prov'l. Why? Federal agencies act fast while we have logs, and rarely make informal requests.
4/9

Requests from federal agencies remains low compared to past years, at 4. From 2020-23, the avg number of federal requests per Q was 25. The provincial number is high, at 44, extending the trend for the past year. We don't know why it's happening; maybe a change in police practices.
3/9

Screenshot of the summary table in TekSavvy's quarterly transparency report for October to December 2024.

You can download the report at https://www.teksavvy.com/policies/legal-stuff/transparency-report/

The number of requests and disclosures in this report is average compared to most past reports. In Q4 2024, we got 49 requests and orders, compared to:

45 in Q2 2023 […]

[Original post on mstdn.ca]

cover page of report: TekSavvy Solutions Inc. Quarterly Transparency Report Reporting period: October 1, 2024 to December 31, 2024 Published July 2025 Introduction The purpose of this report from TekSavvy is to provide insight into our disclosure practices by detailing how often we receive and respond to government agencies’ requests for the personal information of our end users. This edition of our Transparency Report contains information about requests that we received between October 1, 2024 to December 31, 2024. As of the date when this report was published, at least six months have passed since we received or responded to each of those requests.

📢 Today, TekSavvy published a **Quarterly Transparency Report** about requests we got from police and how we handled them.

Today, we’re reporting on October to December, 2024 and as usual, I’m summarizing that report here 🧵👇🏼

#Privacy #Transparency #TransparencyReport #Telecom
1/9