Certo Modo's Avatar

Certo Modo

@certomodo.bsky.social

We help tech companies launch, operate, and scale smarter by applying proven techniques from Big Techβ€”without the overhead. 🌐 Site: https://certomodo.io πŸ“… Intro call: https://cal.com/certomodo/30min

5 Followers  |  1 Following  |  12 Posts  |  Joined: 02.01.2025  |  1.3874

Latest posts by certomodo.bsky.social on Bluesky

Post image

A recent client's testimonial about the RAPID Assessment! Learn more at certomodo.io/services/rap...

10.02.2025 21:27 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

SRE is Ops with Boundaries!

Join fellow SRE Paige Cruz and yours truly on an exploration of my history being on-call, using multiple generations of o11y tools, and how to make the experience as painless as possible.

https://offcall.simplecast.com/episodes/sre-is-ops-with-boundaries-wd_FV2cx

03.02.2025 18:57 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

The DORA 2024 Accelerate State of DevOps got it right:

"User-centricity drives performance."

That's why quantifying customer success using Service Level Objectives and reviewing/revising them often is so important.

Don't learn the lesson when the customer walks out the door!

31.01.2025 14:00 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

You can build a wildly successful tech company and still be KIND.

You can invest in your employees.
You can care about the customer experience.
You can think long-term rather than quarterly.

It won't happen immediately, but EMPATHY and COMPASSION will win the day. ✨

24.01.2025 14:00 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
image

image

If your service is down (or slow), here's the bottom line: your feature work WON'T create business value.

The good news is- building reliable systems that make those features ✨shine✨ is in reach.

We're here to help! Details in profile.

17.01.2025 14:00 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

Need help to transform your engineering culture?

15.01.2025 14:00 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Read more:
https://certomodo.substack.com/p/an-open-letter-to-product-management

10.01.2025 14:00 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

Hot take: empathy and compassion (human traits) make a successful tech company long-term. AI won't save you here.

Are you listening to your engineering team's frustrations?
Do they have a seat at the table when planning the roadmap?

If not, your competition WILL get the upper hand.

10.01.2025 14:00 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
Post image

If you want someone to go above and beyond to help improve how you run production: you've come to the right place.

08.01.2025 22:05 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
Preview
Episode 3: Michael Abed Reliability Rebels Β· Episode

New episode of Reliability Rebels, featuring guest Michael Abed!

If you want to hear how he successfully investigated and resolved a production incident that stumped his team for over THREE DAYS, definitely don't miss this one! πŸ§‘β€πŸ’»

open.spotify.com/episode/2Iuo...

06.01.2025 15:53 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

Constantly spending time after hours due to incidents or crunch isn't a badge of pride. It's harmful to your health, your career, and your relationships.

It's also a HUGE business risk.

There's a better way, and we're here to help.

Details in profile!

03.01.2025 14:00 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
image

image

Well hello there, Bluesky.

We're a DevOps and SRE consultancy that helps tech companies better launch, operate, and scale their production systems.

We will periodically share helpful tips through this account. Please follow if you enjoy the content!

<3,

certomodo.io

02.01.2025 19:36 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

@certomodo is following 1 prominent accounts