Shane

Are Agentforce Agents as Powerful as Salesforce Claims? | Salesforce Ben Demos suggest that Agentforce 360 is the live agent of the future, but does this hold up in real-life situations?

If you’ve wanted to try some Agentforce agents in the wild: www.salesforceben.com/are-agentfor...

They’re gonna have the Duolingo Owl doing tax enforcement.

What CEOs Need To Know About AI Workslop Also in the Forbes CEO newsletter: CEOs become masters of adaptation, Trump floats 50-year mortgages, Walmart CEO to retire, FTC investigates proxy advisory firms.

“The C-level is not going out and saying, ‘Yes, use AI, but it has to be high quality.’ I don’t think people are seeing that. I don’t think we are enforcing it today.” www.forbes.com/sites/ceo/20...

Salesforce support confirmed this was an intentional rate limit enforced with the Winter ‘26 release: help.salesforce.com/s/articleVie...

I first noticed it three weeks ago. I know because I don’t have any backups since 10/03 😓 I’ll try to escalate my chat to a case incase it’s a wider issue!

To that, Agentforce suggests I explore other data backup options. Like Own Backup, who SF just bought? No comment from Agentforce. Feels like planned obsolescence to bleed more money from customers.

Agentforce (since they force you to talk to it first) says that this is due to stricter enforcement of rate limits and suggests I wait 60 seconds between downloads. There are 19 files. That would be 20 minutes a week to download files I hope to never need.

I’ve been using Salesforce’s Weekly Export Service every Friday for like 8 years. Recently I’ve been getting an error if I try to download more than one file at once, making an already cumbersome tool basically unusable…

Prompt Fundamentals Learn to craft AI prompts with precision. Enhance your skills with our comprehensive guide on writing and structuring effective AI prompts.

New to generative AI or need a refresher? Trailhead’s got you covered with prompt fundamentals! trailhead.salesforce.com/content/lear...

Salesforce quick tip: Instead of refreshing an entire dashboard, use the new custom dashboard refresh controls to update individual widgets for faster insights.

No one’s stopping you from logging into Salesforce as your executives and “favoriting” important reports and dashboards as them. “Where’s that report?” Check your favorites!

Salesforce’s glaring Dreamforce omission: Vital security lessons from Salesloft Drift Salesforce failed to address the massive wave of OAuth breaches at its Dreamforce conference, but securing third-party authentication is paramount for the agentic future it seeks.

“But what the conference didn’t address were weaknesses exposed by the recent spate of Salesforce-related breaches that affected more than 700 companies and nearly 1.5 billion records, inspiring 70-plus lawsuits.”

www.csoonline.com/article/4076...

RevOps Co-op Blog: RevOps Consultant Red and Green Flags Hiring a RevOps consultant? Learn how to spot the red and green flags—from cookie-cutter setups to dangerous data “fixes” that break your CRM.

Number three, 100%! A consultant who starts giving advice before even looking at your systems is probably a snake oil salesman: www.revopscoop.com/post/revops-...

Want to receive all apex and flow error alerts?

In Setup > Process Automation Settings set “Send Process or Flow Error Email to” to “Apex Exception Email Recipients”. Then add your email under Setup > Apex Exception Email.

You’ll now get an email every time any apex class/trigger or flow fails!

Salesforce is betting that orgs will adopt AI through their existing Salesforce infrastructure rather than building from scratch with AI-native competitors.

It’s a smart bet given their install base but how will they transition an ecosystem of 6,000+ apps and 5M+ developers to embrace AI agents?

Salesforce pitches AI agents as the government sheds staff Amid the White House’s ongoing push to reduce the federal workforce, “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec.

Well this is a horrifying sentence: “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec. www.nextgov.com/artificial-i...

Introducing Setup Powered by Agentforce: Your New Admin Superpower - Salesforce Admins Hello, Awesome Admins! I’m excited to tell you about how we’re improving Setup with the power of Agentforce (pilot at Dreamforce). This will make your life easier by helping with key tasks like managi...

Has anyone signed up for the Setup Powered by Agentforce pilot? admin.salesforce.com/blog/2025/in...

Salesforce Rebrands Sales Cloud to Agentforce Sales at Dreamforce ‘25 | Salesforce Ben Explore how AI agents will be shaping the experience of sales teams on Agentforce Sales, introduced at Dreamforce 2025.

So are we all gonna actually say “Agentforce Sales” instead of Sales Cloud now or nah? www.salesforceben.com/salesforce-r...

You're paying your sales and marketing teams to sabotage each other | MarTech Growth stalls when sales and marketing are rewarded for different wins. Better incentives get both teams rowing in the same direction.

When’s the last time you ran a 30-minute scorecard sync to align KPIs and SLAs across teams? martech.org/youre-paying...

It sent me an article titled “AI and Automation Emerge as a Top Trend in Revenue Operations” and the link went to a website for smart trackers for dogs and cats lol

I spent hours trying to get a Google AppScript to send me a personalized newsletter and had to use Gemini and hoo boy was it terrible at correctly linking to content.

Setting up a spam filter for “Agentic Enterprise”

For any admins out there, please upvote this idea on the IdeaExchange to encourage Salesforce to say NO to ICE contracts: ideas.salesforce.com/s/idea/a0BHp...

Salesforce Offers Its Services to Boost Trump’s Immigration Force

Great day to feel shitty about being involved with Salesforce in any way, shape, or form. www.nytimes.com/2025/10/16/u...

My boss: Can't you get Copilot to validate the info in the spreadsheet?
Me: Well, do we want it to be accurate or not? Because either I check it myself or I ask Copilot and then check its output *and* the spreadsheet, so...
Boss: What's the point of Copilot then?
Me: Exactly.

Webinars that require a business email...

I don't have a business email that isn't a Gmail account because I am unemployed. 🥲

Y u no let me learn just because I can't be in your sales funnel.

A security notification email from Salesforce stating that out of an abundance of caution they are disabling all integrations with Salesloft and investigating Salesloft Technologies.

It’s a holiday weekend, so I won’t be looking into this, but this is so embarrassing for Salesloft 😬

Dreamforce, I need you to calm down.

Am I out of the loop or just haven’t found the right tooling? #programming #ai #claude TikTok video by Andrew Schmelyun

Where are the AI apps? www.tiktok.com/t/ZP8B6Jbf2/

I think I’m going to sign up for my Marketing Cloud Account Engagement Specialist certification. Honestly I’m not sure why I’ve shunned marketing operations for so long, marketers are way more fun than sales.