MERLIN Alerts

All services should be restored, if you are still experiencing issues please reach out to our after-hours contact.

Some MERLIN clients are currently experiencing service interruptions.
We are still investigating at this time, and apologize for the unplanned outage.

REMINDER: network maintenance begins at 19:00. Contact us if you're still down tomorrow (Sunday) morning.

UPDATE: the Wed July 9th outage has moved to Fri July 11th, same time. See email for details. Email us if you have any questions.

@merlin.mb.ca Upcoming Network Maintenance on July 9th 2025, starting at 7:00pm. See email for details. Email us if you have any questions.

We will be upgrading our hosted firewalls which will result in limited access on July 3, 2025. See email notifications for more details.

We will be performing network configuration changes June 2nd and June 6th to optimize network redundancy needed to support our cross-site hosted firewall project. See email notifications for details.

We will be performing some network maintenance on Monday, May 26th, 2025 starting at 16:30 (4:30pm). The affected MERLIN clients below can expect an outage of up to 30 minutes during the one-hour window. See email notification for more details.

Scheduled maintenance window completed. If you have any issues please reach out to us via details in the maintenance window.

We will be upgrading one of our primary network links on May 15, 2025, starting at 16:00 to 17:00. No downtime is expected during this maintenance window. See email notification for details.

We will be performing network upgrade on Wednesday, May 8, 2025 starting at 22:00 to 02:00. Please expect about 2 hour outages during this 4-hour window. See notification email for more details.

We will be upgrading our internet speed on Friday, May 9, 2025 starting at 17:00 to 19:00. Clients can expect brief (10-20mins) interruptions in connectivity during the 2 hours window. See email notification for more details.

A new date and time is scheduled for this work.
Friday, May 9, 2025 starting at 17:00 to 19:00. Clients can expect brief (10-20mins) interruptions in connectivity during the 2 hours window. See new email notification for more details.

We will be performing network optimization on Thursday, May 1, 2025 starting at 16:00 to 18:00. Please expect 10-20 mins outages during this 2-hour window. See notification email for more details.

Due to unexpected behaviour we had to rollback on our maintenance window. We are working with our vendor to find a solution going forward.

We will be performing network optimization on Friday, February 21, 2025 starting at 16:30 to 19:30. Please expect 10 - 20 mins outages during this 3 hour window. Kindly refer to email for more details.

We will be performing network optimization on Friday, February 21, 2025 starting at 16:30 to 19:30. Please expect 10 -20 min outages during this 3 hour window.