Western Technology Services

Helpdesk Western University, in vibrant London, Ontario, delivers an academic and student experience second to none.

If you need support, please contact the WTS Helpdesk (wts.uwo.ca/helpdesk). Thanks for your patience, #WesternU! 2/2

Helpdesk Western University, in vibrant London, Ontario, delivers an academic and student experience second to none.

WTS continues to work on intermittent wireless connectivity issues impacting some users on campus. We have made some adjustments to mitigate the issues while we work towards a resolution. 1/2

WTS continues to work on intermittent connectivity issues impacting campus wireless networks, believed to be related to a recent system upgrade. We are working towards a resolution and will provide another update when one is available.
Thanks for your patience, #WesternU!

Helpdesk Western University, in vibrant London, Ontario, delivers an academic and student experience second to none.

You may still experience authentication delays when accessing eduroam. If you need support, please submit a ticket to the WTS Helpdesk. wts.uwo.ca/helpdesk. 2/2

Helpdesk Western University, in vibrant London, Ontario, delivers an academic and student experience second to none.

Wi-Fi connectivity has been restored! This afternoon, WTS identified an issue affecting campus Wi-Fi. Connectivity to uwosecure-v2 has been restored. Thanks for your patience, #WesternU. 1/2

WTS continues to investigate the issue impacting WiFi across campus. We will provide updates here and on the System Status page as soon as they are available.
Thanks for your patience, #WesternU. wts.uwo.ca/systemstatus/

We are investigating a network connectivity issue that is affecting Wi-Fi on campus. @westernu.ca

VoiceThread Goes Appless! Western University, in vibrant London, Ontario, delivers an academic and student experience second to none.

VoiceThread is now fully browser-based and integrated with OWL Brightspace. Learn more:
wts.uwo.ca/elearning/po...

Chief Technology Officer puts people ahead of technology - Western News Chief Technology Officer Jason Oliver leads Western's tech services with a people-first mindset to drive AI innovation, cybersecurity and digital evolution.

From global tech leader to soccer dad, #WesternU’s chief technology officer Jason Oliver is reshaping technology across campus. Discover why putting people ahead of tech is part of his winning strategy @westernuwts.bsky.social ⬇️

Chief Technology Officer puts people ahead of technology - Western News Chief Technology Officer Jason Oliver leads Western's tech services with a people-first mindset to drive AI innovation, cybersecurity and digital evolution.

Jason Oliver, CTO @westernu.ca has recently been presented with the 2025 Global CIO 100 Award - global recognition for leadership and innovation among Chief Information Officers.

Learn more about Jason and his plan for Western here: news.westernu.ca/2025/10/chie...

Whether you're new to VoiceThread or looking to deepen your expertise, join one of these free sessions to gain valuable insights and practical skills! wts.uwo.ca/elearning/po...

Join us tomorrow at Weldon!

We’ll be at D.B. Weldon Library on Tuesday, October 28! Come chat with the WTS team about staying #CyberSmart and learn about the tools available to help protect your accounts.

Tech Tip! Need to change your font fast? Press Ctrl + Shift + F to open the Font window instantly.

Join us on October 15, 2025 for Introduction to Microsoft Teams: Connect, Share and Collaborate, an interactive, hands-on session designed for staff and faculty to learn about the possibilities in Microsoft Teams. Register here: brnw.ch/21wWknJ

Complete your CyberSmart training at cybersmart.uwo.ca and you’ll be automatically entered to win! We’re drawing 2 winners per week in October. Full terms and conditions here: bit.ly/42lraaL

Travelling soon? Make sure that Duo is set up on all of your devices! Learn more at brnw.ch/21wWhh1

The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800 or submit a ticket at brnw.ch/21wWhh0

decorative image

We’re officially logging into #CyberMonth2025! Each week we'll share tips to keep you #CyberSafe. Stay tuned for events and contests... we love a prize!

Three students stand outside the Wampum Learning Lodge wearing orange shirts that read, "Every Child Matters".

Today, Sept. 30, we observe National Day for Truth and Reconciliation (NDTR). This day is dedicated to honouring the children who never made it home and the Survivors of residential schools. It also serves to raise awareness about the intergenerational impacts of these experiences.

It’s official, we are all in! Join us as we continue to drive impactful change for Canada and the world. There's so much to be proud of and so much more to do. #AllinWesternU

Learn more: allin.westernu.ca?utm_medium=s...

Join Western Technology Services (WTS) on October 15, 2025, from 2 to 3:30 p.m. in SSB 4205 for Introduction to Microsoft Teams: Connect, Share and Collaborate, an interactive, hands-on session designed for staff and faculty to learn about the possibilities in Microsoft Teams. Register here. https://www.uwo.ca/events/2025/10/microsoft-teams-introduction.html

Join us on October 15, 2025 for Introduction to Microsoft Teams: Connect, Share and Collaborate, an interactive, hands-on session designed for staff and faculty to learn about the possibilities in Microsoft Teams. Register here: www.uwo.ca/events/2025/...

Image, Hello My Name is sticker, with text: Western Technology Services.

Welcome to Western Technology Services' official Bluesky account! 💜 Stay tuned for technology and cybersecurity tips/alerts supporting the @westernu.ca community!