Salesforce Ben

What Does Sam Altman’s “Code Red” With ChatGPT Say About OpenAI’s Future Progress? | Salesforce Ben Find out why OpenAI CEO Sam Altman is changing course, and whether it presents an opportunity for Salesforce’s Agentforce to break through.

Sam Altman is shaking up OpenAI’s priorities in response to Google’s Gemini 3. The sudden course correction could redefine the AI landscape.

Thomas Morgan examines whether this is a moment for Salesforce to get ahead.

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How Volunteer Salesforce Flow Automation Can Save You 100+ Hours a Year | Salesforce Ben Discover how nonprofit organizations can save time on manual tasks by utilizing Salesforce Flow and Omni-Channel automations.

Is your nonprofit organization spending excessive time coordinating volunteers? You could regain that time with Salesforce Flow and Omni-Channel.

Alessio Ilari shares his blueprint to make it work.

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Salesforce Platform Admin Exam Updated for 2026: More Agentforce, Less Configuration | Salesforce Ben Major changes are coming to the Salesforce Platform Admin exam. See where the topic focus is shifting, and where Agentforce fits in.

The role of the Salesforce Admin is shifting, and changes to the Platform Administrator certification are proof of exactly that.

Henry Martin takes a look at what admins will need to focus on going forward.

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A Salesforce Architect’s Essential Toolkit: Top 10 Tools You Need to Know | Salesforce Ben Discover 10 tools every Salesforce Architect needs to design and deliver complex Salesforce solutions and improve efficiency.

Architects are tasked with delivering complex Salesforce solutions, and having the right toolkit to deliver this is vital to success.

Christine Marshall highlights the top then tools every Salesforce Architect needs to thrive.

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Why Salesforce Q3 Earnings Will Be a Tipping Point for Agentforce | Salesforce Ben Salesforce’s Q3 results are being revealed next week on December 3, and all eyes will be on the cloud giant to deliver.

With other AI giants reporting unfathomable success in their own quarterly results, Salesforce needs to turn Agentforce into a success story in the present.

Can we really count Marc Benioff out of the AI race? Henry Martin takes a closer look.

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How Salesforce Developers Can Avoid a Security Disaster | Salesforce Ben Learn how Salesforce Developers can prevent security disasters by thinking like a hacker and making security everyone’s responsibility.

Security can’t be an afterthought for Salesforce Developers – especially as AI speeds up both opportunities and threats. A small misstep can lead to major trouble.

Henry Martin shares why security needs should be everyone’s priority.

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OpenAI Data Breach: Mixpanel Analytics and User Credentials Exposed | Salesforce Ben Find out what user data has been exposed in the OpenAI-Mixpanel data breach and the preventative actions users should take now.

In one of the biggest security incidents this year, OpenAI partner Mixpanel confirmed it was hacked, exposing customer data from organizations around the world.

Tom breaks down what happened, what’s been confirmed so far, and how OpenAI is responding.

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20 Most Popular Salesforce Admin & Developer Blogs 2025 | Salesforce Ben Looking for a new Salesforce blog? Check out our roundup of the most popular and easy-to-navigate content for admins and developers.

Looking for a new Salesforce blog to enjoy? With help from the community, we've compiled some of our favorite content for admins and developers.

Christine shares her top blogs – including familiar faces and new entries for 2024.

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Bret Taylor’s Agentforce Competitor Sierra Hits 100M In Revenue | Salesforce Ben Former Salesforce Co-CEO Bret Taylor’s AI company, Sierra, is taking off. Find out how this is piling the pressure on Salesforce.

The rapid growth of former Salesforce Co-CEO Bret Taylor’s company, Sierra, is sending a signal: businesses are seriously looking at AI agents.

All eyes are now on Salesforce’s Agentforce. Read as Thomas Morgan explores how the competition is heating up.

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What Are the Most Commonly Used Salesforce Developer Tools? | Salesforce Ben See which tools Salesforce Developers use daily and how they stay productive with findings from our latest developer survey.

Ever wonder which tools Salesforce Developers actually use? Our 2025 survey reveals the equipment that developers rely on daily and how they accomplish their work.

Peter Chittum dives into what’s truly driving productivity in the development world…

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Hackers Stole Data From 200 Companies Following Salesforce-Gainsight Breach | Salesforce Ben 200 companies have been impacted by the Salesforce-Gainsight data breach, according to Google's Threat Intelligence Group.

New information from Google on the Salesforce-Gainsight data breach has revealed that over 200 companies have been affected.

Sasha Semjonova covers Google’s statement, as well as what ShinyHunters have to say about the breach.

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The History of Salesforce DevOps and What the Future Holds | Salesforce Ben Learn how Salesforce DevOps has grown over time and how AI is shaping easier, faster, and safer ways to build and release changes.

DevOps has come a long way since its inception nearly a decade ago, and within Salesforce, it is now an integral development methodology.

Sasha covers DevOps’ history and takes a look into the future, including what kind of role AI will play.

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Best Salesforce Security Practices for Admins in 2025 – Cybersecurity Experts Weigh In | Salesforce Ben Discover best cybersecurity practices for Salesforce Admins, and get expert advice on the top priority for protecting your org.

Cybersecurity can be daunting for Salesforce Admins, but you don’t have to navigate it alone.

Stacy O’Leary spoke with cybersecurity experts and is here to share their top advice.

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NVIDIA Sees 62% Revenue Jump in Q3, Avoiding Stock Market Meltdown | Salesforce Ben NVIDIA reported record Q3 revenue of $57B – beating estimates and representing a rise of 22% from the previous quarter.

NVIDIA is the world’s most valuable business, and has just reported record Q3 revenue of $57B – beating estimates and representing a rise of 22% from the previous quarter and 62% from last year.

Henry Martin takes a look at what this means.

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Salesforce Acquires Data Giant Informatica for $8B Ahead of Schedule | Salesforce Ben Salesforce acquires Informatica for $8B months ahead – see how this move strengthens its data foundation and accelerates AI.

Salesforce has officially completed their $8B acquisition of Informatica a few months ahead of schedule, as the company looks to accelerate their AI efforts immediately.

Sasha Semjonova explores what this means for the future of the CRM giant.

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The 5 Skills Salesforce Architects Feel Most (and Least) Confident In | Salesforce Ben Discover which skills Salesforce Developers are most and least confident with, using insights from our Salesforce Architect Survey.

How confident do Salesforce Architects feel about their skills in 2025?

Christine takes a look at the top five skills Salesforce Architects are most confident with – as well as the ones where they struggle.

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Master Agentforce for Free With These Training Resources | Salesforce Ben Agentforce has many free training resources and guides to help you get started with Salesforce’s new AI tool. Here's what you need to know

With AI training offered at no cost, you can begin learning about Agentforce now. From Trailhead modules to Agentforce Playground, here’s where to start…

Christine gives us a complete guide on how to make the most of all the resources.

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Understanding Salesforce Data Security: An Admin's Guidebook | Salesforce Ben Discover the best practices that you need to know as a Salesforce Admin, to help you understand, shield, and monitor your org’s data.

As a Salesforce Admin, security should always be at the top of your list, and with cyberattacks on the rise, now is a better time than ever to get to know (or revise) the essentials.

Caitlin explains everything that admins need to know to stay on guard.

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Larry Ellison Tightens Grip at Oracle: Should His Protege Benioff Be Worried? | Salesforce Ben Oracle founder Larry Ellison is back in control of 40% of the company. What does this mean for growth forecasts and its rival, Salesforce?

Oracle is at a pivotal moment, challenging Salesforce’s dominance in the cloud space. Now, Oracle’s former CEO Larry Ellison is regaining more control…

Tom Morgan explores how the move relates to Oracle’s recently projected growth.

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Salesforce Spring '26 Release Date + Preview Information | Salesforce Ben Get ready for the Salesforce Spring ’26 Release with key dates, details, and preparation steps to stay ahead.

The Salesforce Spring ‘26 Release is coming soon – and as always, there’s a lot to look forward to. Check out key dates, sandbox info, and tips to help you prepare before the upgrade.

Ben McCarthy shares the details you need to know to stay ahead.

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Hands-On With Salesforce Security: Locking Down a Misconfigured Org What does a vulnerable org look like? How long ago did you plan and set up your security? Does it match the risk profile of your business? If your org were compromised tomorrow, could you say you’d do...

Think your org is secure? Think again.

Join this webinar as we wrap up Security Month with a deep dive into real misconfigurations, vulnerabilities, and best practices for Salesforce Admins – plus the reveal of our Hack Challenge winners!

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Salesforce Says Agents Are Here, OpenAI Says They’re Not – Who’s Right? | Salesforce Ben Where are we at with AI agents? While Salesforce continually advocate for them, OpenAI paints a different picture.

Some have suggested this is the “year of the agents”, but is this really true? Others are noting that there is still some work to be done in this area, meaning “decade of agents” may be more fitting.

Henry takes a look at both sides of the argument.

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YouTube video by Salesforce Ben The A-Z Guide to Salesforce Flow

Think you know everything about Salesforce Flow? Well, this video might show that you don't!

In this bumper video, Tim – the ecosystem's ultimate Flow guy – will run you through the literal A-Z of Salesforce Flow. How many of these terms and tools do you know?

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Parker Harris Says Salesforce Has ‘Lost Its Way’... So Has It? | Salesforce Ben Parker Harris admits Salesforce has 'lost its way' due to its all-in AI strategy. Can the company balance profit and the Ohana community?

Salesforce’s Co-Founder, Parker Harris, answered a question many of us have been asking for quite some time – but how should the community react to the response?

Sasha covers what went down at Dreamforce and what this means for Salesforce’s future.

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IBM ‘Cuts Thousands of Jobs’, Tech Sector Layoffs Continue | Salesforce Ben IBM has announced thousands of job cuts, as tech layoffs continue in 2025. Find out what this means as the industry shifts towards AI.

According to reports, IBM is cutting thousands of jobs this quarter as part of an apparent shift in focus toward higher-growth software and services. Some US workers could be affected by the job cuts.

Henry Martin takes a closer look at the news.

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Why Has Security Become the Hottest Salesforce Skill? Welcome to SF Ben Security Month | Salesforce Ben Security Month is here! Learn how to protect your Salesforce org, spot threats, and level up your security skills all month long.

Security threats are rising fast, putting billions of Salesforce records at risk. Join us for Security Month to learn practical tips and stay ahead of attackers.

Peter shares how to sign up and what to expect.

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Salesforce Certifications Don’t Prove Mastery But Dismissing Them Proves Something Else | Salesforce Ben Are Salesforce certifications still worth it? While they may be losing value, dismissing them entirely may be a mistake.

The certification debate is one that has echoed around the ecosystem, with some believing they don’t matter and others noting them as essential.

Hamza shares why he believes that Salesforce certifications are a passport for those who don’t have the “invisible benefit”.

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Master Salesforce Flow in 90 Days: My Learning Journey | Salesforce Ben Go on a 90-day Salesforce Flow learning journey! Updated weekly, this diary takes you from the very basics of Flow to advanced automation.

The final week of the Salesforce Flow learning journey is here, and it’s deployment time – but hold off on hitting the ‘Activate’ button!

Join Mariel Domingo as she covers the essential final checks before deploying flows to production.

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Data Giants GRAX and CapStorm Announce Merger Under Ascendx | Salesforce Ben Data giants GRAX and CapStorm are set to merge under Ascendx. Find out how the deal will help enterprises meet their data needs.

GRAX and CapStorm – both data giants in their own right – have announced their merger under the Ascendx umbrella. This promises to form a well-rounded data management solution for Salesforce.

Sasha Semjonova covers all the details.

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Salesforce Faces Lawsuit from Authors Over AI Training Data | Salesforce Ben Find out why Salesforce has been issued a class action copyright complaint, and the potential implications of the lawsuit.

Salesforce has been issued a class-action lawsuit by two authors who claim the company has used their novels, as well as hundreds of thousands of others, to train its large language model.

Thomas Morgan takes a closer look at the lawsuit.

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