@itransstatuspage.bsky.social
ISSUE RESOLVED@26Feb 10:20ET - The issue affecting ICA(ITRANS1) offices has been resolved.
26.02.2026 15:25 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@26Feb 07:45ET - Offices using the ICA(ITRANS1) are experiencing intermittent connection timeouts. Technicians are investigating the source of the issue. Updates to follow. No need to call dental software vendor.
26.02.2026 13:39 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@19Feb 17:45ET - Manulife claims are back to normal.
20.02.2026 00:56 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@19Feb 16:25ET - Manulife has been experiencing an intermittent issue where some transactions are being rejected with a network error. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
19.02.2026 21:46 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@19Feb 08:45ET - Manulife claims are back to normal.
19.02.2026 15:50 — 👍 0 🔁 0 💬 0 📌 0
ISSUE UPDATE@19Feb 07:45ET - Claimsecure claims are back to normal. Technicians continue to work on the Manulife issue causing an intermittent network error. No ETA has been issued at the moment. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
19.02.2026 13:02 — 👍 0 🔁 0 💬 0 📌 0
ISSUE UPDATE@18Feb 15:30ET - Technicians continue to work on the communication issue between Claimsecure and Manulife with Telus network. There is no available ETA at the moment. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
18.02.2026 20:54 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@18Feb 07:30ET - Manulife has been experiencing an intermittent issue where some transactions are being rejected with a network error. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
18.02.2026 12:56 — 👍 0 🔁 1 💬 1 📌 0
ISSUE@17Feb 13:30ET - Claimsecure is experiencing an issue where all claims are being rejected with a network error. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
17.02.2026 19:14 — 👍 1 🔁 0 💬 0 📌 0
ISSUE RESOLVED@02Feb 13:35 - The CDA Practice Support Services site (services.cda-adc.ca) is back online.
02.02.2026 18:50 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@02Feb 12:22ET - services.cda-adc.ca is temporarily unavailable.
We are working to restore service as soon as possible. Updates to follow.
ISSUE RESOLVED@21Jan 13:50ET - Pacific Blue Cross claims are back to normal.
27.01.2026 14:09 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@21Jan 12:58ET - Pacific Blue Cross is experiencing an issue where all claims are being rejected with errors. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
21.01.2026 20:55 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@14Jan 13:45ET - Pacific Blue Cross claims are back to normal.
14.01.2026 19:20 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@14Jan 12:15ET - Pacific Blue Cross is experiencing an issue where all claims are being rejected with errors. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
14.01.2026 18:06 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@14Jan 09:02ET - Canada Life claims are back to normal.
14.01.2026 14:13 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@14Jan 08:30ET Canada Life claims are not being processed in real time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor. Updates to follow.
14.01.2026 13:42 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@13Jan 14:30ET - Pacific Blue Cross claims are back to normal.
13.01.2026 21:46 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@13Jan 13:50ET - Pacific Blue Cross is experiencing an issue where all claims are being rejected with errors. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
13.01.2026 18:59 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@13Jan 10:45ET - Canada Life claims are back to normal.
13.01.2026 18:58 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@13Jan 08:35ET Canada Life claims are not being processed in real time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor. Updates to follow.
13.01.2026 13:49 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@08JAN 4:51ET -Pacific Blue Cross claims are back to normal.
08.01.2026 23:12 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@08Jan 12:08ET - Pacific Blue Cross is experiencing an issue where all claims are being rejected with errors. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
08.01.2026 18:41 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@16DEC 1:48ET - Telus network claims are back to normal.
16.12.2025 18:48 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@16Dec 11:50ET - Transactions to Telus carriers are being responded with the following message: "Telus Network unable to process in time". No need to call dental software vendor. Updates to follow.
16.12.2025 17:05 — 👍 1 🔁 1 💬 0 📌 0
ISSUE RESOLVED@13NOV 17:40 ET - Sun Life claims are back to normal.
13.11.2025 23:15 — 👍 0 🔁 0 💬 0 📌 0
ISSUE@13Nov 13:55ET - Sunlife is experiencing an issue where all claims are being rejected with a network error. Offices can try again at a later time. The issue is EXTERNAL to ITRANS. No need to call dental software vendor.
13.11.2025 19:02 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@31Oct 14:40ET - Telus network claims are back to normal.
31.10.2025 19:08 — 👍 1 🔁 0 💬 0 📌 0
ISSUE@31Oct 13:50ET - Transactions to Telus carriers are being responded with the following message: "Telus Network unable to process in time". Technicians are investigating the source of the issue. No need to call dental software vendor. Updates to follow.
31.10.2025 18:12 — 👍 0 🔁 0 💬 0 📌 0
ISSUE RESOLVED@22Oct 17:15ET - Telus network claims are back to normal.
22.10.2025 21:40 — 👍 1 🔁 0 💬 0 📌 0