Citizens Advice Scotland

It’s time for bold, decisive action to bring down people’s soaring energy bills.
Watch our senior energy policy officer, Molly, lay out exactly what needs to happen in her interview on STV News last night 👇

The delivery of measures to decarbonise and boost the energy efficiency of our homes has not reached the people most in need on the scale that is needed.
#Energy #Scotland 🧵(4/4)
🔗
www.cas.org.uk/sites/defaul...

💡 As temperatures dropped, people were forced to crisis point, with almost 3,200 people in need of support accessing fuel vouchers.

🏡 The energy efficiency of our homes is foundational to tackling fuel poverty and ensuring a just energy transition. 🧵(3/4)

📈 Energy debt is inescapable for thousands of people across Scotland and it rarely exists in isolation. From October to December 2025, the total energy debt brought to CABs was almost £1.7 million. 🧵(2/4)

We've published the latest issue of our quarterly Energy Brief. Here are three key points you need to know about energy issues in Scotland 👇 🧵(1/4)

CAS welcomes Ofgem’s decision to cut the price cap by 7%, but it simply doesn’t go far enough for the households still struggling every day.

Read more on our statement here 🔗
www.cas.org.uk/news-and-eve...

foreCASt: transition to net-zero Join us for the third episode of our election insights series of foreCASt which will cover the transition to net zero.

⏰There is still time to book your spot on foreCASt: Tues 3 March 10am.⏰
Join us and @futureeconscot.bsky.social to share insights into what's needed to decarbonise Scotland’s economy, deliver well paid, green jobs and secure a sustainable future for communities. Book your place now👇

Multi-year investment is a game-changer – and its timing couldn’t be more welcome - TFN David Hilferty welcomes change – but we need more

Multi‑year funding is a lifeline, giving us the stability to keep supporting people through real hardship.

Read more from David, our Director of Impact, in this week’s Herald column 👇
tfn.scot/opinion/mult...

We're excited to announce that Morag Hannah will be one of our guest speakers. As the manager of Skye and Lochalsh CAB, she will give insight into what a just transition to net zero will look like for her community.
Watch Morag speak at a previous episode of foreCASt👇

foreCASt: transition to net-zero Join us for the third episode of our election insights series of foreCASt which will cover the transition to net zero.

Register to join us at our next episode of foreCASt, focusing on the transition to net zero on 3 March 10-11am 👉 www.eventbrite.co.uk/e/forecast-t...

Technology is great but most people still prefer face-to-face contact      - TFN Derek Mitchell on making support personal

Derek’s Herald column explores why face‑to‑face support remains at the heart of our network, even as millions use our digital services. Nothing beats speaking to someone in person. 👇
tfn.scot/opinion/tech...

We’ve also published our new Election Insights: Maximising Incomes brief, outlining our key priorities and asks for the next Scottish Government. You can read more here www.cas.org.uk/sites/defaul...

YouTube video by Citizens Advice Scotland foreCASt: advice that changes lives - maximising incomes

A huge thank you to everyone who joined us for our first in-person episode of foreCASt at the Gathering. If you weren’t able to attend, we’re excited to share that the recording is now available here www.youtube.com/watch?v=ThWk...

A particular highlight was hosting our first ever in‑person live episode of ForeCASt, the conversation was lively and insightful, so much so that we could easily have continued for hours. 💙

We had a wonderful time at SCVO's #TheGathering this week. It was a pleasure connecting with so many colleagues from across the third sector and meeting new partners along the way.

It’s Student Volunteering Week! Volunteering at a CAB helps you build confidence, communication and problem‑solving skills. Our Adviser Training Programme is now SCQF Level 6 accredited, meaning volunteers can gain a qualification equivalent to a Higher while making a difference.

The beast is awake - so how can we make AI ethical? - TFN Jemiel Benison on prioritising the needs of users in the face of technological advances

"The beast is awake and feeding — but can we control it?
AI is moving fast, and if people aren’t at the centre, the most vulnerable will be left behind.
Universal Credit showed what happens when systems aren’t accessible.
Ethical, inclusive AI is essential.
tfn.scot/opinion/ai-r...

Tomorrow we’re bringing foreCASt: advice that changes lives - maximising incomes live and in-person to the Gathering as part of our election mini-series on the key policy areas that we need to see in manifestos.

Book your place to join us tomorrow 3-4pm 👉 scvo.scot/the-gatherin...

Stephanie Mander, our Social Justice Policy Manager, gave evidence to the UK Parliament this week, saying that the energy market is broken. In this clip she says the onus should be on decisionmakers to fix it.👂👇🏼

We're hosting foreCASt: advice that changes lives - maximising incomes, the second episode of our election mini-series at the #SCVOGathering on 10 February 3-4pm. Have you booked your place? scvo.scot/the-gatherin...

We have also published Election Insights: Public Debt. Please use this briefing in your own work with decision makers and candidates so that we can use this election to secure the change we need to see on public debt in Scotland 👉 www.cas.org.uk/sites/defaul...

YouTube video by Citizens Advice Scotland foreCASt: public debt and financial security

Thanks to everyone who attended foreCASt: public debt and financial security yesterday. We had a strong discussion with David Hilferty, Myles Fitt, Professor Morag Treanor and Gayle Bell. Missed the episode? Watch it here 👉 www.youtube.com/watch?v=lQRg...

Council Tax Reduction: why we need to spread the word - TFN Myles Fitt on finding the balance supporting those in need and protecting local authority income

Read why our Head of Financial Health, Myles Fitt is calling on the Scottish Government to deliver a fairer system that gives people more upfront support with Council Tax. 👇🧵(2/2)
tfn.scot/opinion/coun...

A graphic of a brown envelope with the text 'Could you save on your Council Tax?' in the window of the envelope. A white sticker with a yellow circle reading 'check now' is below the envelope window.

Council Tax is one of the most common debts people seek help with each year. That’s why CABs across Scotland are launching a national campaign this Feb–March to raise awareness of Council Tax Reduction, discounts and exemptions. 🧵(1/2)

New calls for £400 Warm Home Discount to ‘reflect real cost of heating a home’ The £150 Warm Home Discount Scheme provides help to people on a low income, as well as those in receipt of the guarantee credit element of Pension Credit.

Our senior energy policy officer Molly speaks about the extension of the #WarmHomeDiscount
"By itself it isn’t anywhere near enough to address the scale of the problems people are facing right now."
www.dailyrecord.co.uk/lifestyle/mo...

You'll get the chance to hear our Head of Financial Health, Myles Fitt talk about people's real life experiences, just like Andrea who Myles spoke about on a previous episode of foreCASt 👇

foreCASt: public debt and financial security Join us for the first episode of our new election insights series of foreCASt which will cover public debt and financial security.

📢 Join us tomorrow for foreCASt: public debt and financial security. Book your place now 👉 www.eventbrite.co.uk/e/forecast-p...

Our Senior Energy Policy Officer Molly Shevlin told BBC Reporting Scotland that the UK Government’s extended Warm Home Discount still falls short in tackling fuel poverty, calling the failure to fix the broken #energy market ‘a dereliction of duty.’

foreCASt: public debt and financial security Join us for the first episode of our new election insights series of foreCASt which will cover public debt and financial security.

You'll also hear the expert insights of Professor Morag Treanor from University of Glasgow and Gayle Bell, Manager of Haddington CAB.

Sign up to join us on Tuesday 3 February. www.eventbrite.co.uk/e/forecast-p...

foreCASt: public debt and financial security Join us for the first episode of our new election insights series of foreCASt which will cover public debt and financial security.

CAS Director of Impact, David Hilferty will be spotlighting the essential work that our network does in this area and who we help. Myles Fitt, Head of Financial Health will then be deep diving into our evidence and manifesto asks on council tax debt.