EA Help's Avatar

EA Help

@eahelp.bsky.social

The official help channel for EA games — follow us for tips and game updates. Need help with your game or EA Account? Check out: help.ea.com

33 Followers  |  1 Following  |  22 Posts  |  Joined: 04.02.2025  |  1.8899

Latest posts by eahelp.bsky.social on Bluesky

Video thumbnail

Forgot which email you used for your EA Account?

Yeah, that’s a whole thing. Here’s how to find it real quick: https://help.ea.com/articles/ea-account/find-ea-account-email-address/

13.11.2025 17:00 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Having payment issues on the EA app? These troubleshooting steps could help: https://help.ea.com/help/account/troubleshooting-payment-issues/

13.11.2025 16:15 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail
12.11.2025 18:24 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Couch gaming rule #1: snacks are shared.
Rule #2: accounts are linked.
Connect your platform to an EA Account so your wins follow you everywhere: help.ea.com/articles/ea-...

12.11.2025 18:24 — 👍 0    🔁 0    💬 1    📌 0
Video thumbnail

If you suspect your EA Account might be hacked, there are a few things you can do to make it secure again. More info below:

10.11.2025 16:30 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

EA app acting up? Clearing cache only takes a minute and usually does the trick: https://help.ea.com/articles/technical-issues/clear-cache/

10.11.2025 15:30 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

If you create a child account for your kid, remember to always use their EA ID to log in.

If you use a parent or guardian's email address, you'll sign into that account instead of your child's.

07.11.2025 15:01 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Hi friend! Pathfinder here 😊
Getting errors like code:leaf, Snake, or r5apex.exe? Don’t worry, I scanned the entire Outlands and found the perfect fix just for you!
🔗https://help.ea.com/articles/apex-legends/error-codes/

06.11.2025 16:30 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

One thing is certain—you've got to play by the rules.
#ApexLegends
🔗https://help.ea.com/articles/apex-legends/play-by-the-rules/

05.11.2025 15:30 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Don't end your weekend on a sour note. Secure your account with 2FA and keep your games safe ⬇️

04.11.2025 16:00 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Having trouble getting back into your EA Account? There are a few things you can try.
We have the steps listed in this article, check them out: https://help.ea.com/articles/ea-account/locked-out-of-ea-account/

04.11.2025 15:30 — 👍 0    🔁 0    💬 0    📌 0
How to fix games crashing or freezing

How to fix games crashing or freezing

PC:
1. Close programs running in the background.
2. Cap your framerate.
3. Add Windows Defender Firewall exceptions.
4. Repair the game files in the EA app.
5. Update or downgrade your graphics driver.
6. Perform a clean boot of your PC.
7. Reinstall the game and the EA app.

PC: 1. Close programs running in the background. 2. Cap your framerate. 3. Add Windows Defender Firewall exceptions. 4. Repair the game files in the EA app. 5. Update or downgrade your graphics driver. 6. Perform a clean boot of your PC. 7. Reinstall the game and the EA app.

PlayStation (4 and 5):
1. Turn off Voice Chat to Text functionality.
2. Unplug any devices attached to the USB slot.
3. Make sure you have the latest software update.
4. Restart your console.
5. Perform a power cycle.
6. Restore the license for the game.
7. Reinstall the game.

PlayStation (4 and 5): 1. Turn off Voice Chat to Text functionality. 2. Unplug any devices attached to the USB slot. 3. Make sure you have the latest software update. 4. Restart your console. 5. Perform a power cycle. 6. Restore the license for the game. 7. Reinstall the game.

Xbox Series X/S and Xbox One:
1. Make sure you have the latest software update.
2. Unplug any devices attached to the USB slot.
3. Restart your console.
4. Perform a power cycle.
5. Clear the MAC Address in Network Settings.
6. Delete the local saved data.
7. Reinstall the game.

Xbox Series X/S and Xbox One: 1. Make sure you have the latest software update. 2. Unplug any devices attached to the USB slot. 3. Restart your console. 4. Perform a power cycle. 5. Clear the MAC Address in Network Settings. 6. Delete the local saved data. 7. Reinstall the game.

Here's how to troubleshoot your games crashing or freezing on PC, PlayStation®, or Xbox.

01.11.2025 13:00 — 👍 0    🔁 0    💬 0    📌 0
Post image

The Battlefield Official Store lets you browse and buy cosmetics, in-game items, and more. Learn how to log in and access your content: https://help.ea.com/articles/battlefield/battlefield-6/official-store/

#BF6

31.10.2025 22:00 — 👍 0    🔁 0    💬 0    📌 0
Post image

A new front opens in Battlefield.

REDSEC brings the full-scale, all-out warfare of #Battlefield, and it's free to play🔥

Find out how to download, play, and carry your progress forward: https://help.ea.com/articles/battlefield/battlefield-6/redsec-free-to-play/

31.10.2025 21:30 — 👍 0    🔁 0    💬 0    📌 0

Can’t connect to our games?

Here’s how to fix it fast: https://help.ea.com/en/help/faq/problems-playing-online/

31.10.2025 21:10 — 👍 0    🔁 0    💬 0    📌 0
Preview
Battlefield REDSEC | Battle Royale 101 Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Got what it takes to be the last squad left standing? Put it to the test in #Battlefield REDSEC's new Battle Royale. https://x.ea.com/grn/battle-royale-101

31.10.2025 20:45 — 👍 0    🔁 0    💬 0    📌 0
Preview
How to enable Secure Boot on your PC Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

Secure Boot is required to play #Battlefield6 on PC.

It’s usually enabled by default, but double-check to make sure you’re mission ready.

Here’s how to turn it on ⬇️
x.ea.com/grn/how-to-e...

30.10.2025 18:05 — 👍 0    🔁 0    💬 0    📌 0
Post image

A new front opens in Battlefield.
REDSEC brings the full-scale, all-out warfare of #Battlefield, and it's free to play🔥
Find out how to download, play, and carry your progress forward:
https://help.ea.com/articles/battlefield/battlefield-6/redsec-free-to-play/

30.10.2025 17:00 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Graphics issues on PC? Not today, pixels. Fix it here: https://help.ea.com/articles/platforms/pc-graphics-troubleshooting/

30.10.2025 16:30 — 👍 0    🔁 0    💬 0    📌 0
Post image

Login issues standing in the way of action? Follow our step-by-step recovery guide and report back to the frontlines of #Battlefield6.
🔗https://help.ea.com/articles/ea-account/locked-out-of-ea-account/

30.10.2025 15:30 — 👍 0    🔁 0    💬 0    📌 0
Video thumbnail

Make sure only you can access your EA Account. Turn on 2FA to keep your games and progress safe.
Learn how ⬇️

29.10.2025 16:01 — 👍 0    🔁 0    💬 0    📌 0
Post image

Learn if your PC meets the minimum and recommended requirements for #Battlefield6 🖥️

28.10.2025 18:25 — 👍 0    🔁 1    💬 0    📌 0

@eahelp is following 1 prominent accounts