I hate the phrase ‘we apologise for any inconvenience’
It’s usually obvious inconvenience occurred - say, if your Vodafone internet went down for hours
So why not just say ‘we apologise for THE inconvenience’?
In the happy event a customer wasn’t in fact inconvenienced, then you look generous!
13.10.2025 19:19 — 👍 4 🔁 1 💬 1 📌 0
This is an interesting case study of a neighbourhood clean heat scheme in California - with some helpful pointers for future schemes (it didn’t go exactly to plan, but ultimately it did work)
14.06.2025 09:09 — 👍 8 🔁 0 💬 0 📌 0
😂😩😂
11.06.2025 19:39 — 👍 1 🔁 0 💬 0 📌 0
It really would be so helpful if the signs of overwatering your plants were not also the signs of underwatering your plants
11.06.2025 18:52 — 👍 48 🔁 2 💬 1 📌 1
How to make electricity cheaper
Reforming the levies on energy bills
With electricity pricing in the news again today, we’ve just published a paper setting out Nesta’s position on the best approach to reforming policy costs on bills
www.nesta.org.uk/report/how-t...
05.06.2025 09:59 — 👍 5 🔁 0 💬 0 📌 0
Today, the 1 metre ruling requiring a minimum of 1 metre between a heat pump & property boundaries has been lifted for homes in England, meaning thousands of homeowners can make the first step to getting one.
🔖 Our new explainer outlines the planning process for getting a heat pump: bit.ly/4mAIDo0
29.05.2025 08:57 — 👍 13 🔁 9 💬 2 📌 1
One year on, Visit a Heat Pump sees over 1,600 visitors
Our research has shown visits make a clear difference to people’s attitudes, knowledge and confidence on heat pumps
🔥 1,600 heat pump visits in one year
🔥 Over 900 hosts signed up
🔥 47 installers registered
www.nesta.org.uk/blog/one-yea...
@codrinacretu.bsky.social @alasdair.co @madgabes.bsky.social @kieranran.bsky.social @markobroin.bsky.social
23.05.2025 17:33 — 👍 17 🔁 5 💬 0 📌 0
The @telegraphnews.bsky.social claims that the 'boiler tax' has returned.
Has it? Was it even there in the first place? And what about claims that heat pump demand is "flatlining"?
& did the boiler companies ensure that the boiler tax they collected was returned to 'ripped off' consumers?🧵
19.05.2025 13:28 — 👍 29 🔁 12 💬 1 📌 2
What skills and training are heat pump engineers looking for?
We found that beyond core technical skills, installers seek training in business management, administration, and system design to support their work
Last year we ran a big survey of UK heat pump installers with @betatalk.bsky.social and @imsheat.bsky.social
We couldn’t put all the data in our main report, so the team is writing follow ups. Here’s a deep dive on what installers say about skills and training
www.nesta.org.uk/project-upda...
15.04.2025 08:31 — 👍 7 🔁 5 💬 0 📌 0
Unfortunately here in the UK electricity is roughly four times the price of gas per kWh. It’s something those of us working on clean heating are pushing hard to change (one reason is because of government taxes on electricity). Her point is correct
15.04.2025 08:19 — 👍 2 🔁 0 💬 0 📌 0
This gives us some food for thought. We’re keen to explore if /how neighbourhood schemes can help more people switch to clean heat
The research suggests it’s not a slam dunk. Scheme need to be more financially attractive than alternatives. Reducing hassle alone probably isn’t a big enough pull
14.04.2025 16:43 — 👍 1 🔁 0 💬 1 📌 0
Interestingly, people thought they were more likely than their neighbours to be interested in an area-based scheme
14.04.2025 16:39 — 👍 0 🔁 0 💬 1 📌 0
When we added in conditions that made costs more attractive, more people chose the coordinated switching option
Giving the option to spread upfront costs over time (at 0% interest) created a statistically significant increase in the % of people choosing low-carbon
14.04.2025 16:34 — 👍 4 🔁 0 💬 1 📌 0
We didn’t find any evidence that neighbourhood schemes would shift behaviour simply on virtue of being coordinated
Roughly the same proportion of people chose ‘low carbon’ in the control group (organise it yourself) and the basic coordinated switching group (be part of a scheme)
14.04.2025 16:33 — 👍 1 🔁 0 💬 1 📌 0
They were asked to make two choices - first, assuming the two systems cost the same, and second, assuming the low carbon system was more expensive
(We know cost is a big driver, so we wanted to try and separate out cost from other potential influences)
14.04.2025 16:29 — 👍 1 🔁 0 💬 1 📌 0
Participants were told they needed to change this boiler and offered a choice between a new boiler and a low carbon heating system. They were randomly assigned to see a ‘control’ offer (organise it yourself) or a ‘coordinated switching’ offer (be part of a scheme)
14.04.2025 16:26 — 👍 0 🔁 0 💬 1 📌 0
Would people be more likely to switch to low carbon heating if they could do it as part of an area-based scheme?
In principle, a coordinated scheme could reduce hassle, lower costs & boost confidence, compared to acting alone
We commissioned BIT to do an online experiment to test these ideas…
14.04.2025 16:23 — 👍 5 🔁 0 💬 1 📌 0
Thanks!
04.04.2025 07:41 — 👍 2 🔁 0 💬 0 📌 0
Dammit, missed an opportunity to start this thread with ‘Since we’re all talking about tariffs’
03.04.2025 17:55 — 👍 9 🔁 0 💬 0 📌 0
EDF boosts heat pump savings with zero standing charge tariff
EDF, in partnership with Ideal Heating, is helping more customers save cash and carbon every day, all year round, with a new zero standing charge heat pump tariff
EDF launched a new heat pump tariff today - no electricity standing charge and ‘six hours of discounted energy per day’. It’s tied to their HP offer with Ideal
www.edfenergy.com/media-centre...
All the biggest UK electricity suppliers (and some others) now offer some form of heat pump tariff
03.04.2025 17:47 — 👍 9 🔁 3 💬 4 📌 1
Climate crisis on track to destroy capitalism, warns top insurer
Action urgently needed to save the conditions under which markets – and civilisation itself – can operate, says senior Allianz figure
It’s good to see insurers speaking up on impacts of climate change.
Heavy rain & prolonged dry weather increase risk to properties from flooding & subsidence. 2024 saw a 2-decade high in UK property insurance claims. This could quickly become unsustainable
www.theguardian.com/environment/...
03.04.2025 12:21 — 👍 4 🔁 3 💬 0 📌 0
Holes in a colander with sunlight shining through, showing little ‘bites’ taken out of the images where the sun is partially eclipsed
The partial eclipse projected through pinholes in paper
Have probably spent longer than I should trying to photograph the partial eclipse through holes in things
29.03.2025 11:26 — 👍 8 🔁 0 💬 0 📌 0
This is an incredible story
Experienced pilot reports safety concerns
Her employers have her diagnosed with bipolar & stop her flying
She fights back and wins. Delta keep appealing - and losing
She wins a final legal battle and eventually gets compensation
Her (male) bosses are… promoted
21.02.2025 11:06 — 👍 13 🔁 4 💬 0 📌 4
Love birds and renewables?
Good news: a new study finds that when managed in a way that allows grass and hedges to grow, solar farms have more diversity and abundance of birds than arable land
21.02.2025 09:25 — 👍 6 🔁 3 💬 0 📌 0
Immigrant. Poli sci prof at U of Toronto. Politics of climate change, carbon markets, oceans, NGOs, enviro politics. Author of Existential Politics, out now: tinyurl.com/ybephkfb. Occasional ranter. greenprofgreen.com
Established in 2015, CEP works towards a prosperous and equitable transition to net zero.
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University of Strathclyde
Department of Government & Public Policy
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Working on climate, migration, governance & green transition at CGDev. Any views mine.
Founding executive editor of Heatmap News. Contributing Opinion writer for The New York Times. Cohost of the Shift Key podcast. 📍NYC
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Energy & climate policy at IISD. Sometimes international lawyer. Working on a managed phase-out of oil and gas production in line with Paris Agreement goals.
Economist, Prof at Columbia University.
Chief Economist: Centre for Net Zero (Octopus Energy Group).
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Policy thoughts: http://timleunig.substack.com Chief Economist Nesta, Director Econ PublicFirst, Vis Prof LSE Sch Public Policy, Vis Fellow Inst for Govt
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Strategic comms to speed up the energy transition, now as Communication and Policy Director at RAP. Interested in the details and overcoming the blockages. Also mum of 3 endlessly growing boys.
Technologist responding to climate emergency. Heat pump installer and founder of conga.uk. Co-founder and non-exec director itoworld.com. Computer scientist. 316ppm.
Loomstrategy.org
loomframe.substack.com
Green MP for Bristol Central.
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Political Editor, New Statesman
Policy Advisor @ Nesta in Cardiff. Mam. Serial volunteer (help!) Talks enthusiastically about evidence-driven, long-term policy making.