Lisa Jeffery's Avatar

Lisa Jeffery

@lisajeffery.bsky.social

Hello. I'm a public sector connector and digital human. Always learning. I'm interested in design, culture and change 🌱

353 Followers  |  273 Following  |  78 Posts  |  Joined: 23.12.2023  |  2.0263

Latest posts by lisajeffery.bsky.social on Bluesky

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TransformGov Talks : Seventh event Β· Luma Speakers Antonio Weiss on his new book, "AI Demystified" Becky Miller, Defra, on designing policy with complex evidence live stream will be here : …

🚨 6PM, WED 25 June 🚨

Join us for the seventh TGT at the MoJ or online, with:

* Antonio Weiss on his new book, "AI Demystified"
* ​Becky Miller, Defra, on designing policy with complex evidence

lu.ma/jkd8jbzu

Please share! Thanks πŸ™.

09.06.2025 09:38 β€” πŸ‘ 0    πŸ” 3    πŸ’¬ 0    πŸ“Œ 0

Afternoon all :)

After 5 years in my role in Defra, I'm going to be leaving this June to take up a new role as Director General of Civil Service Reform and Efficiency in the @cabinetofficeuk.bsky.social

20.05.2025 16:37 β€” πŸ‘ 124    πŸ” 10    πŸ’¬ 32    πŸ“Œ 4

Great question. Lately, I’ve noticed a few posters in public places asking people to be civil to employees. Gives cause for pause within the system

09.05.2025 13:08 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Designing policy with complex evidence Farming policy design experts from Defra get to grips with making sense of complexity.

Good blog post by Becky, Anne and Robin at Defra: β€˜Designing policy with complex evidence’

Shows the value design can co-create in the policy space when tackling β€˜wicked problems’ (and aren’t they all in government).

publicpolicydesign.blog.gov.uk/2025/05/08/d...

09.05.2025 12:42 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
Greener Service Principles

If you want to take action on the new point then also check out the Greener Services Principles being developed by @nedgartside.bsky.social and collaborators as referenced in the blog post
greenerservices.github.io

04.04.2025 12:22 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Adding sustainability to the Government Design Principles We’re adding a new design principle for sustainability. This will help teams take responsibility and ownership for the sustainability of services.

Brilliant there’s a new design principle for sustainability: Point 11. Minimise environmental impact.

Well done to all involved πŸ’š
#GovDesign #ServiceDesign

services.blog.gov.uk/2025/04/02/a...

04.04.2025 12:20 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

✨ The Government Design Principles have been updated, adding 'Minimise environmental impact' 🌳

πŸͺ¨ They are an invaluable cornerstone for government's user-centred digital work.

πŸ‘€ Blog post: services.blog.gov.uk/2025/04/02/a...

πŸ‘€ Principles: www.gov.uk/guidance/gov... #govdesign

02.04.2025 10:43 β€” πŸ‘ 5    πŸ” 5    πŸ’¬ 2    πŸ“Œ 2

GDS is hiring a senior content designer to work on the Service Standard and Service Manual.

Β£56,070 - Β£70,219

Deadline end of Wednesday.

www.civilservicejobs.service.gov.uk/csr/jobs.cgi...

#govdesign

27.03.2025 20:31 β€” πŸ‘ 9    πŸ” 18    πŸ’¬ 0    πŸ“Œ 1
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Data Bites #54 Data Bites #54

🚨 ONE WEEK TODAY 🚨

Data Bites #54, an environment/sustainability special!

With:
- DWP's Ishmael Burdeau on digital sustainability
- @climateemergencyuk.bsky.social @mysociety.org on climate scorecards
- @lizlutgendorff.bsky.social on tracking waste

Join us: www.eventbrite.co.uk/e/data-bites...

27.03.2025 09:19 β€” πŸ‘ 4    πŸ” 4    πŸ’¬ 1    πŸ“Œ 4
LinkedIn This link will take you to a page that’s not on LinkedIn

I am looking for a Lead Product Manger to come and work with us on the Funding service.

The Funding Service is the whole end-to-end system for delivering education funding to providers. This year, the service will play a role in delivering Β£76bn to 25,000 education providers.

lnkd.in/eTEZhm7H

25.03.2025 11:12 β€” πŸ‘ 6    πŸ” 12    πŸ’¬ 2    πŸ“Œ 0
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Developing service patterns - reusable designs for building government services This blog post describes what a service pattern is, how this one was made, how we think it could help design better services, and what we’d like to do next.

Service patterns can offer ways to design services more effectively and efficiently.

Read more in this new β€˜Services in Government’ blog post by #GovDesign collaborators and feedback on the prototype they are sharing this #ServicesWeek

services.blog.gov.uk/2025/03/19/d...

19.03.2025 15:50 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Brilliant and insightful #ServicesWeek session on 'designing for people who've experienced domestic abuse' by @peterscottreid.bsky.social and the LAA team today. Services Week is such a valuable way of learning about what work is being delivered across public sector, from the teams actually doing it

18.03.2025 13:27 β€” πŸ‘ 6    πŸ” 3    πŸ’¬ 1    πŸ“Œ 0
Introducing the DfE Plain Language standard In digital, data, and technology in DfE, we’ve published a Plain Language standard.Β  The Plain Language standard ensures that users can:Β  The standard incorporates our ways of working and best practis...

DfE has published a plain language standard to support teams in digital delivery. We worked in the open, shared with GDS, and are exploring whether it can help add weight to the use of plain language: dfedigital.blog.gov.uk/2025/03/19/i...

19.03.2025 13:51 β€” πŸ‘ 4    πŸ” 1    πŸ’¬ 0    πŸ“Œ 2
Promotion for the 'User Needs First' International Conference 2025, happening on April 9-11 in Amsterdam, Netherlands. Features keynote speakers Kara Kane (Head of Design, Public Sector Reform, UK Government) and Martin Jordan (Head of Design & User Research, German Digital Service). Organized by the Ministry of the Interior and Kingdom Relations.

Promotion for the 'User Needs First' International Conference 2025, happening on April 9-11 in Amsterdam, Netherlands. Features keynote speakers Kara Kane (Head of Design, Public Sector Reform, UK Government) and Martin Jordan (Head of Design & User Research, German Digital Service). Organized by the Ministry of the Interior and Kingdom Relations.

How can we protect our practice in these unsettling times?

In our opening talk at the #UserNeedsFirst Amsterdam conference, @karakane-kk.bsky.social and I will be talking about how not to let things get undone.

Join us and hundreds of #GovDesign​ers on 9 April!

userneedsfirst.yellenge.nl/program/

19.03.2025 07:58 β€” πŸ‘ 7    πŸ” 4    πŸ’¬ 0    πŸ“Œ 2
Quick Check NeededGOV.UK

The Cabinet Office Test, Learn and Grow team are hiring 11 roles across product, delivery management, data analysis and design. Come work with us on public sector reform! www.civilservicejobs.service.gov.uk/csr/index.cg...

14.03.2025 18:17 β€” πŸ‘ 11    πŸ” 12    πŸ’¬ 1    πŸ“Œ 0
A sheet of stickers. They show a frog sitting on a lilly pad. They read β€˜I’M TRANSFORMING SERVICES’ around the edge

A sheet of stickers. They show a frog sitting on a lilly pad. They read β€˜I’M TRANSFORMING SERVICES’ around the edge

Stickers 🐸

14.03.2025 12:44 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0
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Get involved with Services Week 2025 Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...

Hey UK #GovDesign​ers,

Looking at the schedule for next week’s #ServicesWeek, I’m getting a massive FOMO here.

You folks are so lucky to have such terrific sessions coming your way!

13.03.2025 15:13 β€” πŸ‘ 4    πŸ” 1    πŸ’¬ 1    πŸ“Œ 0
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Maps In Services: Services Week workshops Join our Services Week workshops and help us create some design principles for the use of maps in public services.

I'm running some πŸ—ΊοΈ #MapsInServices sessions for #ServicesWeek 2025!

Running 17-21 March, there will be 5 sessions, running from 9.30am-10.30am Monday-Friday.

We'll be aiming to draft a page of Map Design principles for the GOV.UK Service Manual.

🎟️ Sign up: www.eventbrite.co.uk/e/maps-in-se...

11.03.2025 11:43 β€” πŸ‘ 3    πŸ” 1    πŸ’¬ 0    πŸ“Œ 0

Teamwork πŸ’―

11.03.2025 09:45 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

πŸŽ‰ We've just published big new Service Manual guidance, defining what a government service is.

This helps people know when their work is part of a service, and what standards and guidance apply. πŸ’ͺ

www.gov.uk/service-manu...
#govdesign #gds

10.03.2025 16:58 β€” πŸ‘ 16    πŸ” 5    πŸ’¬ 0    πŸ“Œ 2
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Get involved with Services Week 2025 Services Week is back 17 March to 21 March 2025 and the theme for 2025 is people-centred services. Designing effective public services starts with innovation, a strong understanding of what people nee...

#ServicesWeek 2025, 17-21 March, will feature around 80 sessions from 20+ organisations.

Great the annual event series for people working in the public sector is returning for the seventh year to grow skills, knowledge and networks πŸ‘

Get involved:
services.blog.gov.uk/2025/01/30/g...

10.03.2025 15:08 β€” πŸ‘ 9    πŸ” 4    πŸ’¬ 1    πŸ“Œ 0

A huge loss to so many people. The extensive outpouring of love for Vicky shows how she lived: making an incredible impact on design and on the people she met. Vicky’s legacy is as remarkable as she was. β€˜Links-a-plenty’ always ✨

13.01.2025 09:17 β€” πŸ‘ 9    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Devastated by the sudden loss and passing of our dear friend Vicky. She was a kind, thoughtful and all round amazing person. So much integrity and sincerity

Thinking of you Vicky ❀️
@vickytnz.bsky.social

12.01.2025 16:18 β€” πŸ‘ 160    πŸ” 21    πŸ’¬ 84    πŸ“Œ 19

Hello πŸ™‚ I'm looking for my next public sector role and would appreciate your support. Let me know if you hear of anything or wanna catch up. #OpenToWork

πŸ’Ό Preferably agile delivery manager.
πŸ“œ Open to contract, permanent or temporary roles.
🌎 Remote or based in Manchester, London or Sheffield.

07.01.2025 15:20 β€” πŸ‘ 29    πŸ” 36    πŸ’¬ 3    πŸ“Œ 3
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Services Week is back for 2025 Services Week is an annual event hosted by the Government Digital and Data community, bringing together professionals from across the UK public sector.

#ServicesWeek to return for its seventh year ✨
Please share and save the date: 17 to 21 March 2025

This event series aims to grow service literacy and is open to all UK public servants. Take part if you can!

#ServiceDesign #GovDesign #LocalGov #LocalDigital

services.blog.gov.uk/2024/12/19/s...

19.12.2024 15:01 β€” πŸ‘ 16    πŸ” 19    πŸ’¬ 0    πŸ“Œ 1

What a brilliant bunch πŸ‘‹

28.11.2024 11:57 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

πŸ‘€

28.11.2024 08:17 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

It's me! And, more importantly, my Policy colleague Holly. Because Policy should be embedded in every cross-functional team in gov.

21.11.2024 14:17 β€” πŸ‘ 8    πŸ” 4    πŸ’¬ 0    πŸ“Œ 0
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Propose a change to the Service Manual - Service Manual - GOV.UK GOV.UK How to suggest an addition or improvement to the Service Manual.

We're expanding the Service Manual on GOV.UK to all user groups + all service transformation topics.

It needs to be broader to be effective. And gaps to fill include leadership, sustainability, continuous improvement when live...

Help keep it up to date: www.gov.uk/service-manu...

#govdigital

19.11.2024 20:03 β€” πŸ‘ 41    πŸ” 17    πŸ’¬ 9    πŸ“Œ 2
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Policy Lab Senior Service Designer - Civil Service Jobs - GOV.UKGOV.UK Search and apply for jobs in the UK Civil Service

I'm excited to share that we're looking for 2 passionate and motivated senior service designers to join the Home Office Policy and Innovation Lab (CoLab).

One is a permanent role, and the other is a fixed-term 12-month role. Apply by Wed 27th Nov

www.civilservicejobs.service.gov.uk/csr/jobs.cgi...

14.11.2024 11:23 β€” πŸ‘ 4    πŸ” 4    πŸ’¬ 1    πŸ“Œ 1

@lisajeffery is following 20 prominent accounts