Digitalnil

Empathy is connected to strong relationships. It fosters connection, validation and a feeling of being understood.

Design thinking’s first step is empathy.

Happy Valentine’s Day!

I specialize in helping organizations adopt more empathy into projects, business and everyday life through design thinking.
For those interested in learning more about design thinking….
youtube.com/watch?v=NrOv...

When businesses become knowledgeable as a system, customer centricity and alignment become part of culture, behaviour. Processes and tools make it sustainable.

5 Behaviors of Leaders Who Embrace Change Successful change-agile leaders at all levels in the organization respond to changes in the business environment by seizing opportunities, including throwing out old models and developing new ways of ...

5 Behaviours of leaders who embrace change … sounds like they need Deeper Clarity … hbr.org/2018/05/5-be...
#DeeperClarity #designthinking

My first post on bluesky!!

I have had it a unique journey to becoming an author, speaker, trainer and facilitator —from engineering to innovation leadership, from problem-solving in technology to helping businesses rethink how they align, grow, and connect with customers.