Margaret Kelly

Margaret Kelly

@mrosekelly.bsky.social

All things access to justice and ombuds related. For work @nipsocomms.bsky.social Repost interest not endorsement.

71 Followers 393 Following 2 Posts Joined Nov 2024
11 months ago
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The Dromore Book Festival spotlights continue! Next up: Brian McGilloway in conversation with Stuart Neville. Two of my favourite authors, so i can’t wait for this one!
Brian's new book, The One You Least Suspect, will be available on the night! Pls share!
www.ticketsource.co.uk/whats-on/co-...

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11 months ago
Photo of Chris Gill

Project lead Prof. Chris Gill (Univ of Glasgow) explaining the aim is to enhance access to justice for asylum seekers and refugees, helping to ensure they are able to access rights and entitlements.

It is also about the role of Ombuds organisations and how they can extend their impact in society.

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11 months ago
Nashieli Hernandez

Thank you to Nashieli Remirez Hernandez, President of
@the_ioi and the Human Rights Commission of Mexico City
for being the keynote speaker at our conference today, and for providing a fascinating view of the Mexican experience of migration.

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11 months ago
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Rebecca Hilsenrath @phsombudsman.bsky.social England and Ger Deering @OfficeOmbudsman Ireland with their reflections on access to justice for asylum seekers.
#seekingsafety

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11 months ago
Front cover of Digest

Our latest Case Digest looks at some of the investigations we've carried out in relation to women’s health.

The cases highlight some of the key issues, and illustrate how learning from complaints can help to improve public services.

Read the Digest at: nipso.org.uk/resources/ot...

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11 months ago
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A woman who was 33 weeks pregnant was admitted to Craigavon Area Hospital with severe abdominal pains.

Our investigation found that had an emergency caesarean section been carried out it is likely her baby would have survived.

Read our investigation report at:

www.nipso.org.uk/our-findings...

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1 year ago
A graphic showing an illustration of people behind a magnifying glass. Text beside the graphic reads: "Regulation and Quality Improvement Authority (RQIA)".

The Department is seeking to appoint two Authority Members to the Regulation and Quality Improvement Authority (RQIA).

🔗 www.health-ni.gov.uk/publications/public-appointment-competition-2-authority-members-1-x-nursing-1-x-digital-regulation-and-quality-improvement-authority-rqia-125

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1 year ago
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On this day in 1813, Pride and Prejudice was published. Over 200 years later, it’s still a bestseller, captivating readers with wit, romance, and unforgettable characters. So many beautiful editions exist—check out the ones I have in stock. Which is your favourite?

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1 year ago
56% of people told us they had experienced poor care but took no action.

Making a complaint is a right enshrined in the NHS Constitution.

Yet, our new research shows people have low confidence in the NHS complaints system and struggle to navigate it. This prevents them from complaining if they get poor care.

Find out more www.healthwatch.co.uk/news/2025-01...

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1 year ago

Interesting research. We need a simple compassionate complaints process for public services which is focused on resolution and learning. @mrosekelly.bsky.social @juliehealy.bsky.social @nipsocomms.bsky.social

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1 year ago
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Children’s Law Centre CEO - Engage Executive Talent Who we are: Founded on the principles laid down in the UN Convention on the Rights of the Child (UNCRC), we were established in 1997 to provide legal advice to children and young people. We have since...


Great job opportunity to lead @ChildLawCentre, championing the rights of children. Very big shoes to fill at one of Northern Ireland’s most effective change making organisations. Please spread the word. Https://engageexec.co.uk/childrens-law-centre-ceo/

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1 year ago
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Bridge Books - Book Store Dromore Northern Ireland Northern Ireland's number one book store is the perfect place for gift ideas with a big selection of the latest releases and old favourites.

Hello. If you subscribe to my newsletter, you should have received an email giving you a code for 20% off most products on the website. If you don't, the code is NEW20. Why not spend this weird post-Christmas/pre-New Year period browsing for a new book?
www.bridgebooksdromore.co.uk

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1 year ago
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How should schools handle complaints about disability discrimination? - ABC Religion & Ethics Education is a basic human right, and schools are legally required to provide equal opportunities for all students — particularly students with a disability. What about when this doesn’t happen?

Thrilled to share my op ed. I explore how schools navigate complaints about disability discrimination—an issue that directly impacts fairness, accessibility, and inclusion in education.

📝 You can read it here: www.abc.net.au/religion/how...?

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1 year ago
Gisele Pelicot

“Shame must change sides”

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1 year ago
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A huge thank you to all the amazing authors who supported me by doing events this year! To celebrate their brilliance and share my love of their books, I'm offering a Christmas special: Buy any 3 books by the authors in the photos, and get a 4th book (the cheapest) FREE!
bridgebooksdromore.co.uk

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1 year ago
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🎁 @sluggerotoolepols.bsky.social unpacking the Northern Ireland political year that was 2024 in Belfast's Black Box with the help of Alex Kane, Allison Morris and @alaninbelfast.bsky.social

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1 year ago
NIPSO web page

We regularly publish our investigation reports.

Sharing our findings this way means people can better understand our role.

Published reports can also help public bodies learn from complaints.

Read our latest reports at:

nipso.org.uk/investigatio...

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1 year ago
Web page details

Do you have an unresolved complaint about a public body?

Our online complaint form is the easiest way to contact us.

nipso.org.uk/make-complai...

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1 year ago
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5,378 children were living in temporary accommodation in November 2024, an increase of 121% since January 2019.
The number of households living in such accommodation has grown by 138% over the same period.

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1 year ago
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Homeless services in NI under 'extreme pressure' Susan Duncan, from The Welcome Organisation charity, says

"Homeless services in Northern Ireland are under "extreme pressure" dealing with "people that have more complex needs than ever before".

www.bbc.co.uk/news/article...

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1 year ago
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Executive launch new plan to build 100,000 homes across NI The Minister is also set to announce a new scheme this week which will provide loans to homeless organisations to buy homes for those currently in homeless shelters.

The Minister is also set to announce a new scheme this week which will provide loans to homeless organisations to buy homes for those currently in homeless shelters.

www.belfastlive.co.uk/news/norther...

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1 year ago
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Anybody need a Christmas tree? There's one on the go on the Ballyclare Road in Templepatrick.

📸Pacemaker

#StormDarragh updates 👉 tinyurl.com/4ksjszbb

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1 year ago

Word of the morning is ‘williwaw’ (19th century): a sudden violent squall or a toppling gust of wind.

Goes well with ‘thunderplump’: a sudden downpour that soaks you to the skin in seconds.

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1 year ago
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Plans revealed to give Belfast alleyways new lease of life A year-long research project exploring the untapped potential of Belfast’s alleyways has culminated in a series of recommendations on how to “reclaim” vital public space.

A year-long research project exploring the untapped potential of Belfast’s alleyways has culminated in a series of recommendations on how to “reclaim” vital public space.
www.belfasttelegraph.co.uk/entertainmen...

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1 year ago
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New inquiry to examine resilience of UK electoral system - Committees - UK Parliament A new PACAC inquiry will look at the resilience of UK general elections following the implementation of the Elections Act 2022.

Political & Constitutional Affairs Committee
Inquiry will examine voter ID, voter registration & the implementation of the Elections Act 2022 reforms to postal & overseas voting in the general election

committees.parliament.uk/committee/32...

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1 year ago

Complaints matter and soaring levels across public services are a real indicator for concern.

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1 year ago
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Ulster University crowned UK University of the Year as judges hail it a 'force for good’ Ulster University vice-chancellor Paul Bartholomew has spoken of his “pride” after the institution was crowned University of the Year 2024 in the annual Times Higher Education Awards.

Congratulations to all at Ulster University, which has been crowned UK University of the Year after judges hailed it a 'force for good’ 👏👏

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1 year ago
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Over half a million NI patients waiting for first consultant appointment More than half a million patients in Northern Ireland are waiting for a first consultant-led outpatient appointment, latest statistics have shown.

🏥 There are now more than 500,000 people in NI waiting for initial consultant-led appointments.

📅 Over half (52%) of those people have been waiting more than a year.

📊 Department targets state nobody should be waiting more than a year for an appointment.

📰 @belfasttelegraph.co.uk

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1 year ago

Next week, we’ll be announcing our #BookoftheYear - but what has been YOUR book of the year, dear reader?

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1 year ago
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Thanks to the Regulation and Quality Improvement Authority
@RQIANews for delivering our staff Lunch and Learn session today.

Fascinating to hear about the organisation's work in monitoring and inspecting health and social care services in Northern Ireland.

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