Canada Revenue Agency Contact Centres
Overall, the Canada Revenue Agency did not provide timely and accurate information to callers contacting its 8 contact centres about individual taxes, benefits, and business taxes.
Auditor General's report revealed that CRA contact centre agents provided accurate answers to general tax inquiries only 17% of the time, with a lengthy 31-min wait on average to speak with someone. Time for CRA to adopt AI which can fix these problems. www.oag-bvg.gc.ca/internet/Eng...
03.11.2025 17:44 — 👍 0 🔁 0 💬 0 📌 0
I always enjoy speaking with students at the University of Prince Edward Island. Great discussions and engagement on a range of issues in Professor Jeff Collins' Political Geography class.
#PEI #cdnpoli #SenCA
30.10.2025 19:04 — 👍 0 🔁 0 💬 0 📌 0
Municipal governance plays a vital role in strengthening communities throughout Prince Edward Island and Canada. Appreciate hearing from the Federation of PEI Municipalities President Bruce MacDougall and Executive Director Satya Sen on ways to improve the lives of Islanders.
#PEI #SenCA
30.10.2025 15:57 — 👍 1 🔁 0 💬 0 📌 0
Downtown businesses are the heartbeat of our communities. Pleasure chatting with Dawn Alan, International Downtown Association representative and Executive Director of Downtown Charlottetown Inc., along with Patrick Richard with Downtown Moncton.
#PEI #SenCA
29.10.2025 13:25 — 👍 1 🔁 0 💬 0 📌 0
Enjoyed being guest speaker at the Rotary Club of Charlottetown and meeting with their sponsored rotary youth exchange student from Brazil, Clara DaCosta. As always, great questions on current policy issues from Rotarians.
#PEI #cdnpoli #SenCA
28.10.2025 13:52 — 👍 0 🔁 0 💬 0 📌 0
Great chatting with Doug Coles, Chair of ACEC-Canada
& Principal of Coles Associates Ltd (#PEI engineering firm) along with other industry reps.—Frank Bann, Ben Coles, Christy Cunningham & Richard Smith—about ways to support infrastructure programs, both big and small, across Canada.
#SenCA #PEI
27.10.2025 17:34 — 👍 1 🔁 0 💬 0 📌 1
How many medically released RCMP members and Canadian Forces veterans are currently working at Veterans Affairs Canada?
📹My question to Veterans Affairs Minister Jill McKnight on the priority hiring policy for medically released veterans.
#cdnpoli #PEI #SenCA
24.10.2025 19:33 — 👍 1 🔁 0 💬 0 📌 0
We must maintain enough employees at Veterans Affairs Canada to provide the services needed by veterans and former RCMP members and their families.
📹My question to Veterans Affairs Minister Jill McKnight about the gov't-wide expenditure review program.
#cndpoli #PEI #SenCA
24.10.2025 14:59 — 👍 2 🔁 2 💬 0 📌 0
Great discussion with Algerian Ambassador to Canada, H.E. Noureddine Sidi Abed, on the longstanding diplomatic and economic relations between both countries and the opportunities for greater economic engagement.
#cdnpoli #SenCA #PEI
23.10.2025 18:10 — 👍 0 🔁 0 💬 0 📌 0
Pleasure meeting with Special Olympic athlete and Prince Edward Islander Colton Matheson, his father Jamie, Special Olympic PEI representatives, Matthew McNally and Charity Sheehan, along with fellow PEI Senator Mary Robinson (@agproudmary.bsky.social)
#PEI #SenCA #SOPEI
22.10.2025 16:14 — 👍 3 🔁 0 💬 0 📌 0
The OAS program is unfunded and unsustainable. As baby boomers age into retirement, costs for the program will balloon and younger Canadians will pay greater taxes to cover the growing expense. OAS must be adjusted (less for high-income /more for low-income seniors) before money runs out.
#cndpoli
09.10.2025 19:21 — 👍 0 🔁 0 💬 0 📌 0
Should gov't review the criteria by which high-income seniors qualify for Old Age Security (OAS) payments in order to shift the financial support towards low-income seniors and reduce the burden on young Canadians who are paying more taxes to support this unfunded OAS program?
#cdnpoli #SenCA #PEI
09.10.2025 14:14 — 👍 1 🔁 0 💬 0 📌 0
Why do high-income seniors continue to receive OAS payments while low-income seniors need more support and the Canada Child Benefit is reduced at a much lower household income than OAS. Is this fair to younger generations who face higher taxes to fund OAS for high-income seniors?
#SenCA #cdnpoli
08.10.2025 17:02 — 👍 1 🔁 1 💬 0 📌 0
Low income seniors need more financial assistance while high income seniors need less. And younger generations can't afford to pay for increased Old Age Security costs by way of higher taxes. Is this fiscally sustainable?
📺My question to the Secretary of State for Seniors.
#SenCA #cdnpoli
08.10.2025 14:16 — 👍 0 🔁 0 💬 0 📌 0
Is sports betting corrupting sports? NBA banned a player for his involvement with gambling and fans are wondering if missed calls are truly missed or are they something else? A single NHL game can generate millions in bets. What monitoring is the gov't doing to protect Canadians?
#cdnpoli #SenCA
26.09.2025 19:18 — 👍 1 🔁 0 💬 0 📌 0
Time to ban sports betting advertisements. The government bans tobacco ads and we should do the same for gambling. You cannot legislate away human weaknesses, but you can limit the ability of others to profit from it. My questions to the Minister responsible for the CRTC urging action.
#cdnpoli
26.09.2025 14:24 — 👍 5 🔁 4 💬 0 📌 0
Met with Lieutenant-General M.C. Wright, Commander of the Canadian Army, during the 2nd Annual Army Appreciation Day on Parliament Hill. Great discussion about opportunities and challenges in the army. As a former member of the PEI Regiment, I was pleased with his support of the reserves.
25.09.2025 16:51 — 👍 0 🔁 0 💬 0 📌 0
Prime Minister Carney is quickly restoring Canada's international reputation. Impressive remarks and Q&A at the Council on Foreign Relations.
#cndpoli #SenCA #PEI
22.09.2025 18:35 — 👍 3 🔁 0 💬 2 📌 0
I look forward to delving into Ron Graham's latest work, The Coutts Diaries: Power, Politics, and Pierre Trudeau, 1973-1981.
#cndpoli #SenCA #PEI
15.09.2025 15:07 — 👍 0 🔁 1 💬 0 📌 0
Fairness, Not Favour
National Newswatch: Canada's most comprehensive site for political news and views.
Globe and Mail editorial criticizing the toll reduction in Prince Edward Island missed key facts. My reply: Fairness, Not Favour nationalnewswatch.com/2025/08/29/f... via @natnewswatch
#PEI #cdnpoli #SenCA
02.09.2025 13:33 — 👍 2 🔁 3 💬 0 📌 0
Engaging meeting with the Prince Edward Island Potato Board, joined by fellow #PEI Senators Mary Robinson and Brian Francis. In 2024, 87,000 acres were cultivated, resulting in farm cash receipts of $380 million. The finest quality potatoes that also boast the best flavor.🥔
26.08.2025 17:21 — 👍 1 🔁 1 💬 0 📌 0
It seems some Departments are better than others at collecting money owed to the 🍁 Gov’t. My question to the Department of Canadian Heritage on the enforcement of Canada’s National Do Not Call List, and their reply. They have, unlike the CRA, actually collected money.
sencanada.ca/media/5mpdbo...
18.08.2025 14:54 — 👍 0 🔁 0 💬 0 📌 0
What is the Fed. Gov't doing to fix this long-standing injustice? My question to the Minister responsible and their response:
sencanada.ca/media/axfjur...
#cdnpoli #SenCA #UKpensionersinCanada
11.08.2025 12:59 — 👍 0 🔁 0 💬 0 📌 0
Did you know that UK state pensioners living in Canada do not see their pensions indexed? However, if they lived in the US, Iceland, Portugal, Germany, or the Philippines, that wouldn't be the case. Canadian pensions, in contrast, are always indexed no matter the location.
11.08.2025 12:57 — 👍 0 🔁 0 💬 1 📌 0
My question on overseas tax evasion and answer from CRA showing no Canadians have been charged following the release of the Panama and Paradise Papers, despite being named in them—unlike every other country. Money assessed but any collected?
sencanada.ca/media/q33jvy...
#cndpoli #SenCA
05.08.2025 14:18 — 👍 0 🔁 0 💬 0 📌 0
Today is the day! The new Confederation Bridge tolls and Wood Islands Ferry fees come into force.
#PEI #cdnpoli #SenCA
01.08.2025 13:52 — 👍 1 🔁 0 💬 0 📌 0
Critical Mention
Great chat with Paul Hunter on CBC Listen's As It Happens on the reduction of ferry and bridge tolls in Atlantic Canada starting August 1st, including Confederation Bridge which will now cost $20 instead of $50 to cross.
📻: tinyurl.com/ym86763j
#PEI #cdnpoli #SenCA
29.07.2025 15:49 — 👍 0 🔁 1 💬 1 📌 0