Huge thanks to our presenters, and everyone who joined the panel! Your questions, insights, and engagement made the discussion truly inspiring. Excited to see this research move forward!
@appam.bsky.social @rittigers.bsky.social @asupubaffairs.bsky.social
@au.dk
I presented a study (w/ #GregoryPorumbescu & #AndreaHetling) on broadband adoption and time poverty in US. Using time diary data, we show that increased broadband reduces waiting time, especially for women. Structural inequities remain, broadband expansion should be paired with supportive policies
@flokeppeler.bsky.social and
@mkfeeney.bsky.social introduce “Precision Public Administration”, showing how AI can support more personalized and preventive public services. When paired with strong capacity and safeguards, it can improve experiences and reduce burdens among other benefits
#AndrewWhitford & #MaxWhitford
use NLP & text analytics to map how states differ in security breach notification laws’ regulatory targets, stringency, and design
They show that laws form distinct clusters, revealing governance gaps, esp. where private vs. public sector responsibilities diverge
#VishalTrehan presented a study on digital capacity and equitable 311 service delivery. Using ~2 million NYC 311 data, he shows communities with stronger digital access and skills receive faster responses, with some evidence that representative bureaucracy can help reduce gaps.
Wrapping up #APPAM2025! Thrilled to have organized “Technology in Government: Analyzing Digital Transformation & Governance Challenges” panel with chair @cjheinrich.bsky.social and @ggvanryzin.bsky.social discussant Fantastic papers, sharp insights, and great discussion. Here’s the key takeaways
We integrate survey & administrative data. Bridging functionalist and interpretivist perspectives, we show that organizational memory isn’t only stored knowledge. It’s a constructed phenomenon, shaped by the social processes that unfold inside organizations.
@csteps-asu.bsky.social
New paper in #ARPA!
What do public organizations remember of extreme events?
With Ignacio Pezo (PhD student) Elizabeth Corley Shaika Islam (PhD candidate) & Eric Welch, we draw on organizational memory theory...
@rittigers.bsky.social @asupubaffairs.bsky.social
journals.sagepub.com/doi/10.1177/...
Had a great #IRSPM2025 in Bologna! Had the opportunity to present 2 studies, one with #FedericaFusi on cyber-attacks vs local governments, and another with #GregPorumbescu & #AndreaHetling on broadband adoption and time poverty. More importantly, I reconnected with old friends and met new colleagues