Motability Operations

As the UK shifts to electric, we’re working to ensure disabled drivers are not left behind, improving confidence through test drives and demonstrations.

news.mo.co.uk/news/a-fifth...

Almost a fifth (17%) of Motability Scheme customers say they’ll never move to an EV. But our EV Transition Tracker shows experience can change this.

Seven panellists, including Lisa Thomas from Motability Operations, sit on stage at the BVRLA Fleets in Charge Conference. A large screen behind them displays the session title “Digging Deep: Engaging hard-to-reach users,” with names and photos of each speaker. The stage is lit green and blue, with conference branding projected on the wall.

We’re addressing these challenges through tools like our Motability Go Charge app, real-world insight from thousands of customer charging reviews, and partnerships with manufacturers to support more inclusive vehicle design. 🚗

Lisa Thomas, Chief Marketing Officer at Motability Operations, speaks into a microphone during a panel discussion at the BVRLA Fleets in Charge Conference. She is seated between two fellow panellists, with a green-lit stage backdrop behind them.

Lisa shared new stats from our EV Transition Tracker which shows just 17% of Scheme customers approaching renewal are considering an EV. The data also identifies a large group of ‘tentative transitioners’, people who remain undecided and open to persuasion when making the switch to EVs. 🔌

A six-person panel discussion takes place on stage at the BVRLA Fleets in Charge Conference. A large screen behind them displays the session title “Digging Deep: Engaging hard-to-reach users” and includes photos and names of the panellists, including Lisa Thomas, Chief Marketing Officer at Motability Operations. Attendees sit at round tables in the foreground.

At today’s @BVRLA Fleets in Charge Conference, our CMO Lisa Thomas joined a panel to highlight the barriers disabled people face in the EV transition. ⚡

For many disabled people, mobility isn’t just about getting from A to B, it’s about living life on their own terms.

The Motability Scheme helps make that possible.

We asked customers to describe what the Scheme means to them in three words. Here’s what they said. 🎥

#Disability #Motability

The EV Transition | Motability Operations Find out how Motability Operations is ensuring our customers are not left behind as the UK transitions to electric.

New data shows 45% of UK drivers won’t switch to electric until there's no other option but improved public charging could change that.

Today we launched our EV Transition Tracker, a report highlighting the challenges affecting a smooth transition to EVs in the UK.

www.mo.co.uk/our-impact/e...

Thank you to everyone who joined the conversation and shared insights with us.

There’s clear momentum behind inclusive innovation and we’re proud to be part of the discussion on what accessible mobility could look like in an electric future.

Damian Oton, Chief Commercial Officer at Motability Operations, speaks from a lectern on stage at MOVE 2025. Behind him, a large MOVE event sign is lit with purple lighting and a screen above shows a photo of someone charging an electric car. Plants and event branding decorate the stage.

A panel of five speakers, including Lisa Thomas, sits on stage at MOVE 2025 beneath a large MOVE event logo. Audience members with headphones listen attentively. A woman in a wheelchair speaks into a microphone held by an event staff member during the Q&A. The event space features a bright pink carpet and accessible seating.

Five Motability Operations team members stand beside the eVITA concept electric wheelchair accessible vehicle at MOVE 2025. The rear ramp is extended, and the vehicle interior with accessible features is clearly visible. Behind them are event signs for Theatre 2 and a screen showing a charging cable plugged into a vehicle. The stand features wood flooring and bright pink carpet.

Yesterday at MOVE, our CCO, Damian Oton spoke about the importance of building accessibility into the UK’s transition to electric vehicles ensuring disabled people are not left behind.

Our CMO, Lisa Thomas also joined a panel on how to improve the EV customer experience for everyone.

Motability Operations will be at MOVE 2025, the world’s number one tech mobility event, on 18–19 June at ExCeL London. Damian Oton, Chief Commercial Officer, will give a keynote on accessible vehicle design and transitioning the UK’s largest fleet to EV at 9.40am on 19 June. Lisa Thomas, Chief Marketing Officer, will speak on elevating the EV customer experience at 12.05pm on 19 June in Theatre 3.

Join us on 19 June:

Damian Oton, CCO
Keynote: Accessible vehicle design and transitioning the UK’s largest fleet to EV
9.40am | Keynote Stage

Lisa Thomas, CMO
Panel: Elevating the EV customer experience
12.05pm | Theatre 3

We’re heading to MOVE 2025 on 18–19 June. 📅

Visit us at Stand 2 to see eVITA, our demonstrator electric Wheelchair Accessible Vehicle designed with accessibility in mind.

We’ll be speaking at two sessions on 19 June to discuss inclusive design, customer experience and the EV transition.

We’ve worked with GP practices to create a video showing how the Motability Scheme can support with mobility needs.

To request a copy, please contact rosss@mo.co.uk.

Access to transport makes a real difference when attending healthcare appointments.

By helping people get to the care they need, the Motability Scheme reduces pressure on the NHS, delivering c. £157 million in savings through fewer missed appointments and less need for emergency transport.

Rear-side view of the eVITA concept demonstrator vehicle, developed by Motability Operations and CALLUM. Annotations highlight two inclusive features: a rear projection lamp that alerts other road users when the vehicle is parked, and tapered windows designed to help reduce motion sickness. The vehicle has a sleek, modern design, and a red illuminated symbol is projected onto the ground behind it

Thoughtful details in vehicle design can transform independence. 🚗

See how eVITA’s rear projection lamp and tapered windows support disabled drivers and passengers.

More on eVITA: www.mo.co.uk/our-impact/electric-wheelchair-accessible-vehicles

"Most importantly, I use my Motability Scheme car for my job and drive up and down the country with it."

Paralympian and Scheme Ambassador, Laurie Williams shares how access to a vehicle helps her stay independent, work, and fully participate in life.

Watch her story.

Electric wheelchair accessible vehicles eVITA, a next-generation electric wheelchair accessible vehicle (eWAV) concept created in collaboration with Motability Operations and CALLUM

Developed in partnership with CALLUM, eVITA shows what’s possible when accessibility is built in from the start of the vehicle design process, not added as an afterthought.

www.mo.co.uk/our-impact/e...

We also unveiled the concept demonstrator for eVITA, our next-generation accessible EV. Co-designed with Motability Scheme customers, it shows how innovation can centre real-life accessibility needs.

Great to be at the @financialtimes.com Future of the Car event. Yesterday, our CEO, Andrew Miller, took part in a fireside chat on why accessibility must be central to the UK’s EV transition and how inclusive design should begin at the concept stage.

Electric wheelchair accessible vehicles eVITA, a next-generation electric wheelchair accessible vehicle (eWAV) concept created in collaboration with Motability Operations and CALLUM

Introducing eVITA a new electric wheelchair accessible vehicle (eWAV) concept. Co-designed with Motability Scheme customers and wheelchair users, and developed by CALLUM, eVITA shows what’s possible when accessibility and great design come together.

To learn more: www.mo.co.uk/our-impact/e...

Did you know the Motability Scheme keeps over 815,000 people moving while contributing £4.3bn to the UK economy?

The running of the Scheme supports 34,000 jobs nationwide, including 10,500 directly across Motability Operations and suppliers.

Learn more: news.mo.co.uk/news/scheme-...

With the rise of motoring costs and adoption of EVs, the car sector is going through significant change.

We worked with industry experts to explain how these changes affect our customers on the Motability Scheme. In this short video, Marc Palmer from Auto Trader outlines the current key trends.

The Motability Scheme supports over 815,000 people with access to work, education and their communities. Vicki Hoban’s story shows the real-life impact it can have.

Watch now to learn more. 🎥

Ever wondered how the Motability Scheme works?

Watch this short video to find out how we support over 815,000 disabled people across the UK to stay mobile and independent. 🚗