Rootly

Observability is about asking meaningful questions & acting on insights.

Adriana Villela sees AI as an observability buddy, spotting patterns & surfacing key insights when you need them most.

→ Tune in for more on the future of observability: rootly.com/humans-of-re...

🏖️ Managing on-call coverage across holidays and PTO just got a whole lot easier.

Rootly’s Holiday Scheduler automatically syncs external calendars with your on-call schedule, flags conflicts, and helps you fix gaps before they become a problem.

🔗 Check it out: rootly.com/changelog/ho...

EU financial firms face strict cybersecurity reporting deadlines—miss them, and you risk fines & regulatory scrutiny. 🚨

We teamed up with DORA.report to break it down:

✅ What to report & when
✅ Avoiding penalties
✅ Collecting key data with Rootly

🔗 Download now: rootly.com/resources/do...

🎫 Tickets: can’t live with them, can’t live without them.

They pile up, lack context, and get ignored—until more flood in. At our last Rootly Roundtable, we discussed ways to fix ticket chaos.

P.S. Our next roundtable on AI in incident response is on March 6!

👉 RSVP: lu.ma/march_rootly...

Warp in partnership with Sentry and Rootly has something exciting to show off and we're doing it at Rootly HQ!

Join us for a special Warp announcement, along with talks and demos from the Toronto tech community.

The event sold out in <24 hours, but you can still join the waitlist: lu.ma/dgt59tq9

⌛ The biggest cause of delays in incident response? Communication breakdowns.

🤔 If your team is still relying on outdated SEV scales and status pages that get ignored, it may be time to rethink your approach.

🔗 Learn how the best teams are redefining incident comms: rootly.com/blog/inciden...

😬 The first alert isn’t the time to find out someone isn’t properly set up for on-call.

With Rootly’s On-Call Readiness, managers can now confirm who’s prepared to respond—and who isn’t—before an incident happens.

🔗 See how it works: rootly.com/changelog/on...

🦠 COVID hit. Instacart demand surged by 700% overnight.

Our CEO, JJ Tang, sat down with Dash0’s Mirko Novakovic to talk about the wildest incidents he handled at Instacart and how that chaos shaped his vision for incident response.

🔗 open.spotify.com/episode/4an1...

🔥 We’re thrilled to be selected and launch as an exclusive AI partner in Slack’s AI Marketplace, alongside industry leaders like Box, Perplexity, and Cohere.

With Rootly + Slack, you can streamline incident response with an AI-native SRE copilot.

🔗 slack.com/blog/develop...

🚨 An incident hits—do you really know if it’s SEV1 or SEV2?

At our latest Rootly Roundtable, Dan Slimmon (Clerk) shared why rigid SEV labels can slow teams down instead of helping.

P.S. Our next roundtable for SRE leaders is in March—apply now: lu.ma/march_rootly...

💡Where do LLMs actually fit into real-world development?

In the latest episode of HoR, we sit down with Sean Goedecke, Staff Software Engineer at @github.com, to discuss how he uses LLMs in production code.

🔗 rootly.com/humans-of-re...

What happens when you leave Google after 12 years?

For Steve McGhee, it meant facing SRE misunderstandings that caused chaos during incidents. Now, he’s on a mission to make the internet (and the people running it) more resilient.

🔗 open.spotify.com/episode/1ZXs...

📟 If a teammate isn’t responding to a page, you need a fast, reliable way to escalate.

With Rootly’s new Mobile Directory, you can instantly find contact details—without leaving Rootly or digging through your company directory.

🔗 Learn more: rootly.com/changelog/us...

🏆 Vendr's 2025 SaaS Trends Report just dropped, and yeah, we're dominating as one of the most purchased and renewed SaaS solutions of 2024.

Massive shoutout to our users and partners for trusting us to keep their incident management game strong!

🔗 www.vendr.com/insights/saa...

💰 Sales commissions should be simple and accurate — not a spreadsheet nightmare.

With QuotaPath, we cut commission processing time from 4+ hours to just 1 per month.

Need an easy, all-in-one commission management tool? You’ve found it 😉

🔗 www.quotapath.com/customers/ro...

💪 A few years ago, Hannah Hammonds (@joinprolific.bsky.social) never imagined she’d be leading the charge in service management—but today, she’s shaping how her company thinks about reliability.

🔗 Learn more her journey in this HoR episode: open.spotify.com/episode/3xxm...

Rootly | 👫 Team Admin Permissions Team admins allow organizations to define schedule and escalation policy owners, creating a clear separation of ownership within an organization.

🤝 In a large org, incident response is a team effort—but when everyone has access to everything, things can go sideways fast.

🚀 That’s why we’re introducing Team Admin Permissions—giving teams ownership over their schedules and escalation policies.

🔗 rootly.com/changelog/te...