Krista Canellakis

Summary sheets on government RFPs go a long way, researchers find | StateScoop New research from NASCIO and the U.S. Digital Response found that the simple step of including a summary sheet with request for proposal documents makes life much easier for technology contractors.

This work, led by @waldo.net, did not get enough attention. I keep bringing it up to state IT officials and some of them still don't know about it. It's a low-tech, common-sense solution to a major problem in state government:

statescoop.com/summary-shee...

April 14, 2025 - Public Sector Job Board The 68th edition. Your source of tech and innovation jobs in government.

.@kdyz.bsky.social's next Public Sector Job Board is up! Lots of great jobs at the state and local level. publicsectorjobboard.substack.com/p/april-14-2...

My @usdigitalresponse.org colleague @waldo.net is presenting tomorrow with one of our volunteers to @innovateus.bsky.social on Making Tech Procurement Easier: A Simple Tool to Improve Government Solicitations
April 15, 2 pm ET. Learn why many public sector tech solicitations are hard to navigate

Discover new tools and services to improve your election administration

Hi! @usdigitalresponse.org just published a blog post on language access in unemployment insurance systems featuring the personal experience of a former colleague helping her Spanish-speaking mother navigate UI benefits during the pandemic. www.usdigitalresponse.org/resources/th...

I’m happy to talk. waldo@usdigitalresponse.org

U.S. Digital Response is basically 18F as a non-profit, founded by 18F and USDS alumni. If we had funding, we’d hire 18Fers immediately and get into the consulting business. Our ~$6M annual budget doesn’t allow us to grow that fast.

Government Gen AI Product & Delivery Technologist in Residence at U.S. Digital Response About U.S. Digital Response U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization dedicated to helping governments and civic institutions respond quickly and efficiently to support the...

Thanks to the support of the Knight Foundation, USDR is hiring a unique role —we are seeking someone *who has recently exited the Federal government* to lead our Generative AI portfolio. us-digital-response.breezy.hr/p/2c75788aae...

Hello week 2 of tax filing season! 💥

Direct File is live and you can now import your tax information directly from the IRS.

Visit DirectFile.irs.gov to check eligibility and learn more. 👏

Something we said a bunch in the early days at @usdigitalresponse.org, in March 2020, was "no one is coming, there is only us."

Seems like we should all internalize that about our present situation.

Civil Service Strong: Resources for Civil Servants Effective. Impartial. Resilient. The civil service comprises dedicated, nonpartisan federal employees who work tirelessly across the country and around the world to ensure the effective delivery of go...

A group of nonprofits and unions have created Civil Service Strong with resources for public servants — great site that is being regularly updated. www.civilservicestrong.org

E pluribus unum

Recovering from a Disaster Imagine if the U.S. government understood how each of its services were part of a broader customer journey. How might federal agencies change their approach or even work together? How might citizens t...

Really appreciating/using all the great documentation the Biden administration has in their archive on improving the experience of people who need disaster assistance. bidenadministration.archives.performance.gov/cx/life-expe...

Quick resources if you're expecting to unexpectedly leave Federal service. | Technologists for the Public Good We’ve heard reports that the new Administration may be cutting technologists roles as soon as today, so we pulled together a quick set of information and resources for folks in this situation. Let us ...

Quick resources from Technologists for the Public Good if you're expecting to unexpectedly leave Federal public service. community.publicgood.tech/c/resources/...

Oh I should add that the smartest and most capable and passionate people I’ve worked with have been in government. But also the most difficult. You get the full gamut. But the difficult ones are VERY difficult.

I think maybe the greatest benefit of work experience in government is that you learn how to get something done on the most complex problems, in the most complex organizations with (oftentimes) the most difficult people. So any work experience after that feels much simpler, smoother, unstoppable… ✨

I hope this email finds you interesting, and, in a moment of weakness, you’re going to go for it.

Awesome!!

Check out this job opportunity for a Government UX Research Engagement Manager with a great team at USDR!

May you all be the keeper of the flame.

Digital Benefits Network: 2024 Year in Review‍ - Digital Government Hub Recap the work and achievements of the Digital Benefits Network in 2024.

Over the past two years, we’ve been building @digitalbenefits.bsky.social to support accessible, effective, and equitable digital delivery of public benefits. I feel so lucky to work with people across the country in this mission. Here's to 2025!
digitalgovernmenthub.org/publications...

Government UX Research Engagement Manager at U.S. Digital Response About U.S. Digital Response U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs...

Love UX research & making government services actually work for people? We're hiring a Government UX Research Engagement Manager on my team at U.S. Digital Response. Apply here and/or share! us-digital-response.breezy.hr/p/79a18ec958...

Maryland Department of Information Technology on LinkedIn: Yesterday, 1 year ago, Governor Wes Moore established the Maryland Digital… Yesterday, 1 year ago, Governor Wes Moore established the Maryland Digital Service (MDDS) within the Department of Information Technology. MDDS’s mission is…

The State of Maryland Digital team, aka Maryland Digital Service, is 1 year in. Another inspiring team focusing on the right/hard problems to make government work better for all: lnkd.in/gfQbRZFp

Commonwealth of Pennsylvania's digital team, AKA CODE PA, is 2 years into its journey. Check out all they've accomplished! They are a government that's doing it right. www.pa.gov/governor/new...

At the top of the Colorado Governor's Operational Agenda is (1) Digital Government and (2) Transforming Customer Experience. This is a big deal! operations.colorado.gov/the-governor...

Yep. Felt that.

New Tool Helps Local Governments Hire Displaced Federal Workers There's turnover in Washington with each new administration. Departing federal workers can bring valuable skills and experience to state and local governments.

Love it when the #civictech ecosystem comes together. Proud that U.S. Digital Response was able to help build this tool to help exiting Federal workers continue in public service. www.governing.com/workforce/ne...

Coaching for digital excellence: USDR partners with Hennepin County USDR provided agile coaching services to Hennepin County, who needed to coordinate a complex website transition, rebranding effort, and organizational change.

Love this one! USDR supported Hennepin County through coaching and internal change management during their complex website transition and rebranding. Here's a case study: www.usdigitalresponse.org/resources/co...

hello, please send Jane your thoughtful, skilled, & civic-minded AI friends!

(I worked very closely with Jane for the last 2 1/2 years & can vouch for her kindness, knowledge, & general *bestness*)

great opportunity to help SF!!

Eligible E-Bikes E-bike incentive vouchers for income qualified Californians.

California is now offering families a huge e-bike voucher of up to $2,000, with the min offer of $1,750!
Income qualified, 300% FPL so a family of four making under $110,000 annually qualifies. Income limit for single adults is $45k.
www.ebikeincentives.org/eligible-e-b...

My super cool colleague Rebecca scours the internet for interesting jobs in the public sector & posts them on her #PublicSectorJobBoard. If you're curious about jobs in government, follow her: bsky.app/profile/kdyz...

Ooof that’s rough, Ryan.