Randy Clarke

Happy Valentine’s Day ❤️

I met my bestie on the subway 23 yrs ago and have been lucky to share a great journey together.

Another reason to take the 🚇 or 🚌. You can’t meet your future sitting in traffic by yourself.

Let me know if you have any fun transit love stories.

👇

Metro Ridership continues to grow!

Biggest Feb day in 6 yrs, highest day ever @ NoMa Station, almost 1m🚇🚌/day.

Traffic is getting worse and worse, join those in the know and speed past all those stuck in their cars.

Thanks for riding America’s Metro System.

Appreciate your leadership & service on the Metro board and being a voice of the customer….also congrats on all the big celebrations this year.

Service advisory for Feb. 14-16: Red line, single tracking between Silver Spring-Forest Glen. Yellow/Blue lines, Crystal City station closed with free shuttle between Pentagon City & Ronald Reagan Airport. More at wmata.com/alerts, @wmata, 202-GO-METRO.

This coming weekend, free shuttle buses will replace trains between Pentagon City and National Airport on the Blue and Yellow lines. Crystal City station will be closed. In addition, trains will single track on the Red Line between Silver Spring and Forest Glen. Learn more: wmata.com/weekend

In response to feedback, we are updating the way we communicate bus delays related to operator availability. Instead of describing the cause, we will now focus on the estimated timing for resolution. For example, customers may see “expect delays until 9:05 a.m.” (1/2)

So proud of how Team Metro continues to lead the country in ridership growth by delivering safe, frequent & reliable service. For 3+ yrs the team has been all in on what our customers need and it shows. Thx you for recognizing their hard work. Onwards in 2026!

Metro kept the region moving last week, delivering more than 2.9 million trips during and after the snow and ice storm. While cars were snowed in, Metro continued to provide service - demonstrating the value of transit in our region! 💪

Salt residue from outside + very cold temperatures followed by warm, moist air = slick conditions at some of our stations. Our team is on top of it - scrubbing, mopping, and vacuuming floors with dry vacs. Please be cautious and mindful of any wet floor signs.

Always great to visit w/ our DMV Congressional delegation to discuss all things @wmata.com, re-authorization, how we are supporting National events & driving economic growth. We appreciate all of their support and can’t wait to see our special 50th Anniversary Map in their offices.

Honored to meet w/ @abigailspanberger.com to congratulate her on being sworn in as VA new Governor and deliver a Metro 50th Anniversary Map & coin for the office. We thank her for supporting @wmata.com and ensuring we are there to deliver affordable, safe & reliable service to grow VA’s economy.

It's #BlackHistoryMonth! We honor the contributions of Black leaders who shape our transit system.

Carmen E. Turner, former Metro GM (1983-1990), was the first Black woman to lead a major transit system.

She expanded Metro from 42 miles & 47 stations to 73 miles & 63 stations.

Team work and partnerships are the key as it’s all about serving our customers. Keep up the good work Josh and thx for recognizing the @wmata.com team.

So proud of the great work @wmata.com has done during this challenging storm. Got out to say thx you w/ ☕️🍩 to some of our facilty & bus team members. Pls join me in thanking them and all of our partners who have not stopped since Sat serving our community. 🙏👏

This Friday in The Politics Hour with Kojo Nnamdi, Metro General Manager Randy Clarke on why cleaning up from the weekend's winter storm proved to be so difficult.

Thx for feedback. I’ve sent to team to investigate.

We talk about bus bunching especially on 14th street a lot & we are working to be better. Some of this is storm street conditions etc. Also working to make transponder data better. This corridor is critical and we need to be more consistent.

Update:

🚇 Rail service begins at 5 a.m. with trains every 10–20 mins

🚌 Bus is currently operating 87 routes

🚐 Metro Access will operate all trips

With challenging roads & lower ridership buses may experience bunching & gaping. @wmata.com 🚌 may also appear in real time tracking because they are idling keeping warm at terminals. We’ve been actively working to reduce real time tracking issues so customers have accurate info.

7:30pm Update 👇for Wednesday 1/28

-🚇 weekend frequency (lots of service)
-🚌 operating normal weekday on all cleared routes. Continue to increase during the day.
-Access, normal service

Pls check MetroPulse for real time updates. Thx for patience.

wmata.com/about/news/Met…

6am update👇

🚇🚌 will increase service levels as conditions & staffing allow.

Access starting @ 8am.

It is very cold out there so pls be safe, check WMATA.com or MetroPulse for real time info.

If you are able to help your community by clearing bus stops 🙏

WMATA | Home Metro news and service information for the Washington, DC, Maryland, and Virginia region.

Tomorrow @wmata.com Update:

🚇 6am, weekend frequency improving throughout day
🚌 6am, attempting to increase throughout day to weekday service.
Access, life sustaining all day, other trips after 8am.

Pls check wmata.com & MetroPulse for real time info.

Thx for patience

UPDATE:

Bus: D70, D40, D20, & M22 are in service, providing critical access to hospitals & life-sustaining facilities.

Rail: Trains are running every 30 mins, with efforts to increase frequency throughout the day.

Access: Life-sustaining trips only today.

@wmata.com Mon morning update:

🚌 will start @ 8am but conditions are challenging so pls check MetroPulse for real time info.

🚇 service has started w/ limited frequency. As fleet & staffing allow service will increase.

Please be patient today & limit travel to essential trips.

Important update: due to road conditions bus service is ending @ 9:30pm. The safety of our customers & staff is top of mind and we will continue to analyze conditions for tomorrow’s service. Pls follow metropulse and all our channels for updates.

Really appreciate the hard work of Team @wmata.com fighting this storm. I Checked in on some local street conditions for 🚌, rode 🔴🟡🚇 & visited our Command and Communications Center incl a media briefing. Service is impacted & we may make quick adjustments based on conditions.

Proud to join Team @wmata.com in partnering with/CapitalArea Food Bank celebrating a day of service in honor of MLK. Our team raised $22k+ plus btw of our staff and great customers partnering w/ @giantfood.bsky.social we collected over 55k meals for those in need in the DMV. Pls give if you can. 🙏

Honored that @wmata.com was awarded a National leading 5th TSA Gold Security Award. It highlights our record low crime in 2025 and our commitment that our work never ends to ensure we are keeping our customers and staff safe. Great job MetroTransitPD & thx to our partners!

Completed the 2nd Annual @wmata.com MetroTransitPD Recruit General Manager run on the National Mall. These recruits graduate this month joining our great team that is delivering the lowest crime rate in Metro’s history. We are excited to see them as officers keeping our community safe

Better Bus also means better bus shelters. We changed the way we do bus shelters so we can do them for significantly less cost, get more shelters completed & have them done faster. Team is focused on all elements to improve the customer experience.

Love TRB week where we get tons of transportation people visiting from all over riding our system. Thanks for riding @wmata.com and pls tag us and let us know if we are delivering or if you see things we can improve.

Monthly thank you for recognizing the nation leading ridership and service Team Metro is delivering for our community.