Research Analyst #NelsonHall focusing on #CyberResiliency, and Digital Transformation Technologies including #GenAI #RPA #AI #ProcessUnderstanding More at http://research.nelson-hall.com
NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
Research Analyst #NelsonHall. Interested in disruptive technology & #CX transformation. I tweet #CXServices news. More at https://research.nelson-hall.com/about-nelsonhall/our-team/ivan-kotzev.html