Kuba Bartwicki

PS, if you are an amazing, experienced app designer or know someone who is – drop me a message please – we might need a bit of help soon 👋

Lists are the best, and I just published one about what I think makes a good design team today. It’s not complete, and only a snapshot in time, but I need it to take sensible decisions things at work, and you might find it interesting 📋

www.kubabartwicki.com/posts/whats-...

Shout out to @charlottedowns.bsky.social for designing these and for Gracie for putting these up ✨

#govdesign Download the posters: GDS Product Posters Read more here about the digital centre of Government.

Just published some posters that we did for the recent GDS launch, showing the bulk of our product offering govdesign.tumblr.com/post/7783635...

You can also join a virtual recruitment event for this role on Tuesday 18th March at 11:30 - 12:15. Email gds-recruitment@digital.cabinet-office.gov.uk if you'd like an invite 🙌

YouTube video by Department for Science, Innovation and Technology UK Tech Secretary introduces Digital Driving Licence

... or watch our Secretary of State introduce GOV.UK Chat www.youtube.com/watch?v=V5C5...

How we’re designing GOV.UK Chat Learn more about our approach to designing GOV.UK’s experimental chatbot.

For more info about our flagship product, read our latest blog post
insidegovuk.blog.gov.uk/2024/11/28/h...

I’m hiring for a Lead Designer in the GOV.UK AI team. It’s my old job, and it’s great fun. Come lead a small group of designers working on GOV.UK Chat and other applications of AI that transform how people in the UK interact with the state 🏄‍♂️

www.civilservicejobs.service.gov.uk/csr/index.cg...

Visualising modern digital government Learn more about the process of creating the blueprint for a modern digital government including the collaboration involved, open working, and user-centered design.

Blog post from @timpaul.co.uk and Helena Trippe at GDS, exploring what the ideas in the 'Blueprint for modern digital government' might look and behave like "when they inevitably bump up against the rough edges of the real world"...

gds.blog.gov.uk/2025/03/07/v...

Quick one about how I use different time lenses to set up teams that can succeed at a time of increased ambition and rate of tech progress www.kubabartwicki.com/posts/design...

Thanks Sarah and hi David! Happy to chat, drop me a DM 🙂

I haven’t read the act or the guidance, but even if it has been incorrectly interpreted by LFGSS then it’s a poor piece of legislation / because it shouldn’t put things like LFGSS at risk. one of the best corners of the internet there is.

Making it quicker and easier to search on GOV.UK We’ve made some changes to the interface of site search on GOV.UK to create a simpler, more user-friendly experience.

To conclude a year in which we just cannot stop iterating and shipping, we just put autocomplete on every single GOV.UK page and redesigned the searching experience insidegovuk.blog.gov.uk/2024/12/12/m...

We explored and tested a bunch of options for how we describe it, where we put it, and how we integrate it.. There is definitely more work and iteration to do there

Great points, thanks Tom.. Nothing in our data suggesting that those users are more vulnerable so far. It’s not that 1 in 5 didn’t realise, but that 4 in 5 did – subtle but important difference – most of that 20% were unsure so would hopefully still check answers

How we’re designing GOV.UK Chat Learn more about our approach to designing GOV.UK’s experimental chatbot.

Nice from @kubabartwicki.bsky.social on the need to re-calibrate the existing brand trust that a user brings to their use of an unreliable chatbot.

insidegovuk.blog.gov.uk/2024/11/28/h...

1/2

How we’re designing GOV.UK Chat Learn more about our approach to designing GOV.UK’s experimental chatbot.

This is nice open working from @kubabartwicki.bsky.social and team at GDS on GOVUK chat. Thoughtful reflections on how technology can be used well, and challenges that need solved around accuracy and educaton

insidegovuk.blog.gov.uk/2024/11/28/h...

Personally, I think that a conversational experience done well* might be able to help people get things done a lot more easily, and could link you to real humans when you need them, but let’s see what people think of this thing first

(* this bit is really hard!)

Our users already use tools like this, so I’m glad that we’re thinking about what it means for us by making and experimenting

How we’re designing GOV.UK Chat Learn more about our approach to designing GOV.UK’s experimental chatbot.

Just published something about how we’re designing GOV.UK Chat, a product that’s currently in a private beta across some GOV.UK pages

insidegovuk.blog.gov.uk/2024/11/28/h...

“Maybe public digital work is part of a wider project to humanise the digital dimension”

Love this from @jamestplunkett.bsky.social

Agree with so much of this, really nice write up!

Got inspired to finally share this one out after @jenitennison.com's brilliant internal session earlier

It’s so nice to see people talk about these things out in the open btw. Yay for thinking hard about hard things

Next up: user needs vs innovation, which was on my mind last week.. It’s like I’m trying to pick a fight 🤪

There’s been a lot of talks about tensions and dichotomies and juxtapositions as a way of guiding conversations about the future of digital government. I wrote about one of them, which is the balance between user-facing delivery and work on enabling platforms: www.kubabartwicki.com/posts/user-f...

Thanks for sharing and welcome back Sarah ✌️

Thanks Sarah, and hi @cliffmanning.bsky.social! A ton of useful stuff over on the blog already

Ohhh what a trio – thanks Dan!

Who do you know that’s doing interesting work in the space of AI adoption, safety and inclusion, and is based in the UK?