Public Management & Governance

The case against co-production as a silver bullet: Why and when citizens should not be involved in public service delivery Co-production refers to the collaboration of public service professionals and citizens / service users in the design and delivery of public services, which is said to make services more effective, dem...

Topic: The case against co-production as a silver bullet: Why and when citizensshould notbe involved in public service delivery
doi.org/10.60733/PMG...

The PMGR* cup made it to the author: @caitlinmcmullin.bsky.social -- For her article in *Public Management and Governance Review. -- all authors get a coffee cup!

BTW: It was the most downloaded article in the first year of PMGR! Find it here (Open Access): openjournals.wu.ac.at/ojs/index.ph...

Keep an eye on: @selinon.bsky.social
#AOM2025

Strategic Consensus in nonprofit boards and top management teams. Ali Ozkes presents how nonprofit leaders agree or disagree on organizational purpose, and how that can be used to boost leadership research.
#ConsensusManagement
#AOM2025
#Purpose
@ozkesali.bsky.social
@aompnp.bsky.social

Selin Öner shows the results of a high-impact study: Cross-Level Effects of (Dis)Trust in Digital Public Innovations.

Technology can be a major catalist for social wellbeing, but public trust in technology needs to be high!

With Tobias Polzer
#AOM2025

#AOM2025

Julia Trautendorfer and
Lisa Hohensinn present their study:
Mapping the Pulse of Digital Public Participation: Trends in Online Petitions Across Europe. Great comparative overview. Lots to learn from different contexts!

@lisahohensinn.bsky.social
#Digital #Europe @aompnp.bsky.social

*In fact, it was rather yelling than talking... #WorstAccousticsEver at #AOM2025.

Jurgen Willems talking* about ethical trade-offs for the use of AI in the public sector,... the case of violent police arrests.
One finding: Following AI advice does NOT lead to blame shifting. People remain responsible!
@jurgenwillems.bsky.social
#AOM2025
@aompnp.bsky.social

In order for AI to meet expectations, the right governance mechanisms need to be in place. Deep dive in experiences from radiologists. Great research presented by @schifteh.bsky.social .
#AOM2025

Flavia Wiedemann is presenting her awesome work on AI in legal practices, and the interection with Adminstrative Burden. AI is used to swift Administrative Burdens to other stakeholders.
#AOM2025. Check Hall E.
@aomconnect.bsky.social

Flavia Wiedemann is presenting her awesome work on AI in legal practices, and the interection with Adminstrative Burden. AI is used to swift Administrative Burdens to other stakeholders.
#AOM2025. Check Hall E.
@aomconnect.bsky.social

Patient-centered medicine: What do patients want? In this data report, we provide insight into Austrian public opinion on criteria that are considered important in interactions with hospitals and doctors. Data was collected in a sample of 2,800 respo...

Patient-centered medicine: What do patients want?

openjournals.wu-wien.ac.at/ojs/index.ph...

@schifteh.bsky.social , @ozkesali.bsky.social ,
@jurgenwillems.bsky.social

Cover of the AERA Educational Researcher Journal, Volume 54, Number 3.

As education remains a prevalent subject in political disputes, researchers dive deep into "whether citizens’ partisanship corresponds with their opinions on seven educational purposes."

➡️ bit.ly/4cM90mw

Building social capital to escape poverty: an intersectionality perspective on women’s entrepreneurship at the base of the pyramid Despite the abundance of entrepreneurship research on the benefits of social capital (SC) for new businesses, little attention has been devoted to its role in women’s entrepreneurship at the base o...

Building social capital to escape poverty:
An intersectionality perspective on women’s entrepreneurship at the base of the pyramid.
💪🏽👩👱🏿‍♀️👩‍🦱👩🏼‍🦰👩‍🦳👩‍🦲👩🏾‍🦱👵🏼👩‍🦰💪

doi.org/10.1080/0898...

by: Trivedi, Petkova (San Francisco State University), and Willems (@jurgenwillems.bsky.social- @wuvienna.bsky.social) (1/👱🏿‍♀️)

We continue by talking on how to create trust in management relationships, as well as in care relationships with patients... Two very different relationships to be balanced well in hospitals. #DirkBuyens @vlerick.bsky.social

Bring it on! we are ready to welcome you at the 21st Forum Healtcare Management, in Vienna.

@wuvienna.bsky.social
WU Executive Academy

Bureaucratic Reputation Theory: Micro-Level Theoretical Extensions Abstract. Bureaucratic Reputation Theory (BRT) focuses on the role of public agencies’ reputation as an asset in socio-political dynamics. Agencies aim to

Bureaucratic Reputation Theory: Micro-Level Theoretical Extensions.

(1/n)
#Reputation #theory
in "Perspectives on Public Management and Governance"
PPMG

doi.org/10.1093/ppmg...

**Read articles from our institute's journal here:**

Public Management and Governance Review (all open access)
Editor: @jurgenwillems.bsky.social

openjournals.wu.ac.at/ojs/index.ph...

Finally, the study enhances the scholarly understanding of entrepreneurial social capital by identifying the context-specific, idiosyncratic mechanisms through which women entrepreneurs at the base of the pyramid develop social capital.

(8/👵🏼)

Building social capital to escape poverty: an intersectionality perspective on women’s entrepreneurship at the base of the pyramid Despite the abundance of entrepreneurship research on the benefits of social capital (SC) for new businesses, little attention has been devoted to its role in women’s entrepreneurship at the base o...

In addition, this study advances the scholarly debates on how entrepreneurship is shaped by #gender and social #inequalities.

(7/👩🏾‍🦱)
doi.org/10.1080/0898...

By doing so, the study responds to calls for exploring strategies and means that entrepreneurs in poverty use to engage with and alter complex institutional contexts.

(6/👩‍🦲)

Furthermore, Trivedi, Petkova, and Willems identify multiple benefits of using these approaches to develop and access social capital, both for the entrepreneurs and for their #communities.

(5/👩‍🦳)

Building social capital to escape poverty: an intersectionality perspective on women’s entrepreneurship at the base of the pyramid Despite the abundance of entrepreneurship research on the benefits of social capital (SC) for new businesses, little attention has been devoted to its role in women’s entrepreneurship at the base o...

Using inductive qualitative analysis, Trivedi, Petkova, and Willems identify three mechanisms through which such entrepreneurs develop social capital: crossing traditional boundaries, navigating within the constraints of gendered roles, and developing an entrepreneurial ‘sisterhood’.

(4/👩🏼‍🦰)

Drawing on social capital theory and intersectionality, this study examines the mechanisms through which 'base of the pyramid' women entrepreneurs develop and access social capital.

#WomenEntrepreneurs
(3/👩‍🦱)

Despite the abundance of #entrepreneurship research on the benefits of social capital (SC) for new businesses, little attention has been devoted to its role in women’s entrepreneurship at the base of the pyramid ( #BOP ).

(2/👩)

Building social capital to escape poverty: an intersectionality perspective on women’s entrepreneurship at the base of the pyramid Despite the abundance of entrepreneurship research on the benefits of social capital (SC) for new businesses, little attention has been devoted to its role in women’s entrepreneurship at the base o...

Building social capital to escape poverty:
An intersectionality perspective on women’s entrepreneurship at the base of the pyramid.
💪🏽👩👱🏿‍♀️👩‍🦱👩🏼‍🦰👩‍🦳👩‍🦲👩🏾‍🦱👵🏼👩‍🦰💪

doi.org/10.1080/0898...

by: Trivedi, Petkova (San Francisco State University), and Willems (@jurgenwillems.bsky.social- @wuvienna.bsky.social) (1/👱🏿‍♀️)

Episodic decision event: "A situation or event, out of a series of multiple events, in which a choice has to be made by an agency’s stakeholders towards the agency."

(6/n)
doi.org/10.1093/ppmg...

Structurally related units: "Units that can be the object of (different) reputational beliefs but are related in such a way that for example one unit is a necessary component of, is defined by, or is managed by the other unit."

(5/n)

doi.org/10.1093/ppmg...

Cross-audience social interactions: "Social interactions where individuals rely on information from individuals/stakeholders from other audiences."

(4/n)

doi.org/10.1093/ppmg...