Citizens Advice South Worcestershire

❌ Your supplier can’t make you move to prepayment if it wouldn’t be safe or practical.

This includes if you have a health condition or disability which needs a continuous supply of energy for medication or equipment.

Find out more on our website ⤵️
bit.ly/45tPPux

💛 We’ll be at the FAMILY FUN DAY! 💛

📍 Westlands First School Field
🗓 Wed 13th August 2025
🕐 1–4 PM
🎟 FREE entry!

We’ll be there with Droitwich Spa Foodbank 🛒 – ready to say hello, share what we do, and let you know when and how you can access our services.

✨ Come for the fun

If you can’t afford the food you need there are food banks that can help.

You’ll usually need to get a referral to a food bank before you can use it.

Our advice can help ⤵️
bit.ly/4dcdJxO

🏠 Thinking about buying your first home can be overwhelming. 

There’s lots to get your head around and consider when choosing a property.

Here’s our top tips to help you navigate the process ⤵️
bit.ly/457FRQo

If you think there’s a problem with the structure of your building, you have the right to report it. 

This includes:
➡️ Parts of the building falling off such as bricks or cladding
➡️ Gaps between walls and floors

Our advice can help ⤵️
bit.ly/3IU4Tdd

Travelling in Europe this summer? 

Make sure you got everything covered, from your passport validity to travel insurance.

Here’s what you need to know ⤵️
bit.ly/457SkSY

Council tax is a system of local taxation collected by local councils - it’s a tax on domestic property.

Usually the person living in a property will be liable to pay council tax.

Check our website to read more ⤵️
bit.ly/3ISfTYw

💼 Your employer has to offer a workplace pension scheme by law.

They have to automatically enrol anyone who’s eligible - this is called automatic enrolment.

We can help you understand ⤵️
bit.ly/3Url8B7

DWP warned over taking back cash it overpaid to benefit claimants

Across the UK, around 1.1 million people owe money to the Department for Work and Pensions (DWP) due to benefit overpayments.

It’s August! Although you may be in full Summer mode, this grey day is a reminder of the weather to come.

Now's the time to check that your home is Winter ready! Call us TODAY on 0800 988 2881 to have a chat with one of our energy experts to see what you can do to prepare.

Did you know there are different schemes to help you pay for childcare?
These will only pay for ‘approved childcare’.

✔️ You might also be able to get more help if you get any benefits.

Find out more ⤵️
bit.ly/4flTLlA

Image shows a silhouette of a woman looking worried. Text overlay reads, "Cutting and then freezing the Universal Credit health element will leave many disabled people unable to afford their essentials."

The Universal Credit (UC) and Personal Independence Payment bill has its third reading on Wednesday.

Cuts to UC health look to be going ahead.

Here’s 3 reasons why that’s a bad idea ⤵️

We’re all set up at the Battle of Evesham
⚔️ !!!
Showcasing the amazing work of Citizens Advice & looking for new volunteers and trustees to join us 💙
Pop by and say hello!
#BattleOfEvesham #VolunteerWithUs #CitizensAdviceSW

🌟 Stronger Together 🌟
Free 10-week group in Malvern for people with long term health conditions.
Support, gentle exercise, new skills & friendships.
Starts 9 Sept, 10–11am.
📧 worcscab.socialprescribing@nhs.net 📞 07944317854

Have your Universal Credit payments been stopped or reduced?
If so, we might be able to help you understand why and what steps you need to take next.
🔗 Find out more on our website: bit.ly/3IJ4DO6

No swords, just smiles! 😄 We’re at the Battle of Evesham to meet future volunteers & trustees. Pop by our stall & learn how you can help your local Citizens Advice in Evesham, Malvern or Droitwich 💙
#BattleOfEvesham #VolunteerWithUs
🔗 citizensadvicesw.org.uk

You have the right to take time off work in certain circumstances - these are called 'statutory rights'. 

This time off might be paid leave or unpaid leave.

Check your work rights ⤵️
bit.ly/455NZQb

🏠 Are you sharing a home and renting with other people?
It’s important you know what type of tenancy you have - this can affect your rights and responsibilities.

Here’s what you need to know ⤵️
bit.ly/3Us0jVY

💳 Facing issues paying your credit card? 

There’s things you can do to improve your situation. 

Our advice can help you ⤵️
bit.ly/46mWKaR

You might be able to get help paying your bills depending on:

➡️ How you pay for your energy
➡️ The type of energy you use
➡️ If you claim benefits

Find out what you’re entitled to ⤵️
bit.ly/4lEejIa

If you bought your event ticket from an official seller you can get a refund if the organiser cancels, moves or reschedules the event.

Check your refund rights ⤵️
bit.ly/4m4X2I2

Image shows a magnifying glass highlighting a pound sign. Text reads, "What help can I get with the cost of living?"

Worried about being able to afford essentials like food and bills?

Find out more about the support available ⤵️
www.citizensadvice.org.uk/debt-and-mon...

It's important to know if you're an employee, a worker or self-employed. 

Your employment status affects what rights you have at work.

We can help you understand ⤵️
bit.ly/3TIHe1y

Struggling with a long term health condition?
You’re not alone.

Join our FREE Peer Support Group—starts 9 Sept, every Tuesday 10–11am.

Chat, gentle activities & support in a safe space.

Book: worcscab.socialprescribing@nhs.net / 07944 317854

Understanding who's responsible for making your flat fire safe depends on:

➡️ Your tenancy agreement
➡️ When your home was built
➡️ Whether you have a private landlord

Find out more about fire safety ⤵️
bit.ly/454NmaB

If you’re behind on your rent payments, you should:

📝 Check how much rent you owe
📞 Talk to your landlord about the arrears
🔍 Get help to pay off the rent

Here’s how you can deal with rent arrears ⤵️
bit.ly/3ILOlUq

❗ Too many people face insecure conditions at work or are denied the support they need by their employers. 

We’ve published a report into the relationship between work and health through the stories of people we support ⤵️
bit.ly/4lQdTOs

💭 If you’re thinking of resigning, make sure you find out how much notice you need to give.

This depends on your contract and how long you’ve been in your job.

Here’s what you need to know ⤵️
bit.ly/4m2sHtH

Knowing how much your electrical appliances cost to use can help you:

✅ Reduce your energy costs
✅ Save money

Try our free online calculator on our website, link in bio.
bit.ly/46f330e

📦 Not received your parcel?

It’s the seller’s responsibility to make sure the item you bought from a business is delivered to you.

There are some steps you can take ⤵️
bit.ly/4lkuytX