Connect Housing

National Apprenticeship Week 2026 - Connect Housing Our apprentices make a real difference every day while developing the skills, experience and confidence they need for long‑term careers.

Ever considered an apprenticeship?

For #NationalApprenticeshipWeek 2026 we've been speaking to our apprentices to find out why they chose this route and if they'd recommend it to others.

Read more below!

If you have any queries during the closure, you may be able to find the answers through your online account. If you submit any requests via your account, please note that we will not be able to get back to you until we reopen.
We hope you have a peaceful Christmas period and a happy New Year. 🎄

An illustration of fir trees in the snow on a blue background. The text says 'Merry Christmas from Connect'

This Christmas period, our office will be closed from 2pm on Wednesday, 24 December.
We will reopen at 9am on Friday, 2 January.
If you need an emergency repair between these dates, please call us on 0300 5000 600. Our out of hours service will be able to help.

Update: Our online account service is now running as normal, thank you for your patience

Awaab's law: keeping your home safe, healthy and mould-free - Connect Housing Connecting people, building futures

Awaab's law has been in force for over a month now. Find out more about what it means for you: www.connecthousing.org.uk/news/awaabs-...

We’re currently experiencing some technical difficulties with our online account service.

Our IT team is investigating the issue. If you’re unable to login to your online account, please feel free to call us on 0300 5000 600 or email hello@connecthousing.org.uk with any questions.

Across the Board - November 2025 update - Connect Housing Connecting people, building futures

"We want to hear your feedback so we can improve, and so that we can ensure we keep your homes well maintained."

Take a look at the latest blog from our Chair, Diane French, for all the details about Connect's most recent board meeting.

www.connecthousing.org.uk/blog/across-...

If you have any questions ahead of the Christmas closure, please give us a call, log in to your online account, or email hello@connecthousing.org.uk

This Christmas period, our office will be closed from 2pm on Wednesday, 24 December.

We will reopen at 9am on Friday, 2 January.

If you need an emergency repair between these dates, you can still call us on 0300 5000 600 and our out of hours service will be happy to help.

Get involved - Connect Housing Connecting people, building futures

If you've never been involved before and would like to have your say, we'd love to hear from you! Email GettingInvolved@connecthousing.org.uk, or visit our website for more information: www.connecthousing.org.uk/be-involved/

It's National Involvement Week and we're celebrating the difference tenants make to Connect!

We want to say a huge thank you to everyone who gives their time and feedback, whether as part of the Customer Voice Group (pictured), or through surveys, polls and other groups and panels.

Re-letting a vacant property: the ins and outs - Connect Housing Connecting people, building futures

We spoke to our Lettings and Leasehold Service Manager, Michael Rose, to find out how the teams at Connect prepare our empty homes for their new residents.

Read the interview below!

A day in the Life of Shubash Miah - Connect Housing Connecting people, building futures

Have you heard about our Income Services team? Ever wondered what they do day-to-day?

Find out from our award-winning Service Manager for Income Services, Shubash Miah.

Community Matters 2025 - Connect Housing Connecting people, building futures

As we wave goodbye to summer, we just want to say, we’ve loved spending the season with you, especially at the Harehills Community Matters Day.

It’s the second time we’ve attended the event to celebrate community, culture and connection - here’s what we got up to!

Success with Money Matters - Connect Housing Connecting people, building futures

Our Money Matters team recently helped a tenant with their migration from Employment Support Allowance to Universal Credit.

Read the story below and find out how they can support you.

Settings may vary depending on your device. For more information, visit the official government page: www.gov.uk/alerts/optin...

Android:
Go to Settings ➡️Safety and Emergency ➡️ Wireless Emergency Alerts.
Turn off Allow Alerts, which will disable Extreme and Severe Alerts.

iPhone:
Go to Settings ➡️Notifications ➡️ Emergency Alerts.
Turn off Severe Alerts and Extreme Alerts.

⚠️ On Sunday, September 7, there is a National Emergency Alert Test scheduled for 3pm. ⚠️
When it happens, your mobile phone will make a loud siren sound and vibrate – even if it’s on silent.
If you have a hidden or secondary phone, you can switch your phone off, or disable alerts in your settings:

We are joining @natfednews.bsky.social in calling on the government to urgently #SaveOurSupportedHousing by committing to long term, sustainable funding.

Individuals and families living in supported housing rely on these services to help keep their independence, regain their confidence and feel safe, happy, and secure. #StartsAtHome

This is what one of our refuge residents had to say about the impact supported housing has had on them. #StartsAtHome

YouTube video by Connect Housing North Kirklees Women's Refuge | Starts at Home 2025

Today is #StartsAtHome day, highlighting the importance of housing with support.

In this video, staff and people who received support from North Kirklees Womens Refuge share how important supported housing is for people changing their life's journey.

youtu.be/Nki-GE1XYWM?...

August 29 is #StartsAtHome day, highlighting how vital supported housing is, and how it urgently needs more funding.

In support of the campaign, we'll be sharing the thoughts of staff and residents at North Kirklees Women's Refuge, as we call on the government to #SaveOurSupportedHousing.

Community-led and not-for-profit.

Interested in an office/desk at the new enterprise centre in Todmorden? Contact us.

Register with B-With-Us if interested in a social rented Passivhaus home.

Coming to Ferney Lee, Todmorden in summer 2026.

#todmorden
@connecthousing.bsky.social

This spring we officially opened our new, highly-energy-efficient housing development in Halifax with a welcome party for residents.

Watch the video to find out more about the day, or visit our website to read the full story!

www.connecthousing.org.uk/news/lily-cl...

Tackling the overheating of homes this summer - Connect Housing Connecting people, building futures

As our summers get hotter and heatwaves become more frequent, keeping your home cool is more important than ever.

Read below for our Sustainability Officer’s tips to tackle overheating.

Meet Jude Thompson - Connect Housing Connecting people, building futures

Jude Thompson has been a Connect resident for 20 years, and now devotes her spare time to getting involved with tenant engagement projects.

Find out more about her in our latest blog!

www.connecthousing.org.uk/blog/meet-ju...

Across the Board - May 2025 update - Connect Housing Connecting people, building futures

"It is important for us to keep building new homes, not just to house people in need, but also to ensure that we have a sustainable future."

Find out more about what's been going on at Connect in the latest board meeting update from our Chair, Diane French

www.connecthousing.org.uk/blog/across-...

Lily Close is officially open! - Connect Housing Connecting people, building futures

We’ve officially opened our new, super-energy-efficient housing development in Halifax with a welcome party for residents.

The event included speeches, a ribbon-cutting ceremony and a meet and greet with teams from across Connect.

Read more about Lily Close and the event below!