Jeremy Tripp

Pics or it didn’t happen

Yeah, did some testing and confirmed. Added a ticket to our board to get it fixed up. Thanks for the heads up!

All good, thanks for letting me know. We’ll do some testing and see if we can get it sorted soon. Agree w you, that’s an annoyance if it’s not working properly.

Yeah, manual. Just open app when you’re at stadium and you’ll see a check-in icon on the Home Screen. It’s one tap to check in. Easy stuff.

It’s supposed to remember your last setting, so if you toggle it off, it should stay toggled off til you re-enable. Is that not working for you? If not, are you iOS or Android?

Yep, had to check in while you were there. It’s geolocation-based, not something I can give credit for after the fact. 😕

@stlcitysc.com 🫶❤️

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Connect with other CITY supporters on Matchday and everyday! 🫶

Join our CITY Discord 📱 discord.gg/PHAGTsXM

Yeah just fixed it if you reload app and try again, or just use this: www.stlcitysc.com/ultrarivalry...

No, your current funds don’t expire in 2026.

Unless… you’re from the future?

But yeah, we snuck in the ability to see when all your cash back expires a little while ago. Glad you found it!

Cash back will typically expire just before the NEXT season begins, but since we launched late season, we extended it to Feb ‘26.

Ex:
* earn cash back in ‘25; expires in Feb ‘26.
* earn cash back in ‘26; expires in Feb ‘27.

ie, lots of chances to use during season, holidays, kit launch, etc.

It’s still on my list and now well within my ability to deliver it. 🙂

A strong starting XI as #allforcity take on Austin at Coachella.

Live now on YT/CITY APP/Matrix Midwest

STMs will get 10% CITY Cash back as part of their free myCITY+ membership. Same bonus, you just get to choose how & when you use it.

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tldr; app good, use app, be member, get money.

BLOCK ALL THE PAINZ!

I believe we will come up with a better solution; just needed a lil more time to work it out in a fair and transparent way.

Reality is “the waitlist” is not just a simple list with everyone on it sorted by timestamp. Folks who want GR seats are different from say, a business who wants a suite, for example, so it ends up becoming a complex matrix with a lot of overlap and a number of factors.

Great question! Waitlist is a key area I want to bring a lot more transparency (and fun!) to in 2025, but it’s not something I can do unilaterally, so we’ve got a lil working group figuring out the best way to do it.

You’re gonna love it!

Be honest. How’d you do it? Sneezing? Putting on your shoes? Switching lanes while driving? Making a sandwich?

(These are all ways I’ve tweaked my back in the past)

Rest up, friend. Pro tip: you can alternate ibuprofen and acetaminophen every couple hours. Good if you need to be vertical.

Thanks for making it this far. 🫶 Now what questions do you have? What are you hoping to see us add to myCITY+ in the future? #AllForCITY

My vision is for myCITY+ to remain an ever-evolving program that delivers VALUE to members. I want members to feel like they are receiving outsized benefits compared w the cost of the program.

This is a major step toward accomplishing that goal.

And if that’s not enough, we’ve also laid the groundwork for a number of new (MAJOR!) benefits & surprises to roll out throughout 2025 and into 2026.

This program will keep getting better.

In addition, we heard members telling us they wanted more insight into their benefits.

Now all benefits will be listed directly in the app.

PLUS we’ll be introducing new email and push notifications to keep members updated on new and existing perks.

Are you a Together CU cardholder, but never took the time to get enrolled in myCITY+? Now we’ve made it easier than ever!

With the update, you’ll add your Together CU card to the CITY app wallet and we’ll automatically recognize it and prompt you to start your membership!

Current members: not sure when your renewal date is? No problem. Because now you can manage your membership directly from Settings!

Update your address, waitlist seat preferences, manage payment method, and cancel (😢), right from the CITY app.