Quinton Quartel

Quinton Quartel

@qrq.bsky.social

Complexity wrangler. Out to create a better world through better workplaces (inc. ways of working). Fathter of FAST (Fluid Adaptive Scaling Technology).

108 Followers 72 Following 53 Posts Joined Sep 2023
2 months ago
YouTube
Jim Shore: what if we scaled our teams to marvelous sizes? YouTube video by Decoding Leadership

Traditional scaling creates the very problems it's meant to solve!

@jamesshore.bsky.social James Shore shares why the common wisdom of carefully aligning teams and responsibilities eventually breaks down, and how #FASTAgile offers a fundamentally different approach.

youtu.be/2w7of-65Cts

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4 months ago
If you’re changing the org chart, don’t design it behind closed doors and introduce it in a top-down manner—that’s a terrible way to foster aligned autonomy as it robs people of their sense of autonomy. Instead, the people affected by the redesign exercise should be involved as much as possible.

If you’re changing the org chart, don’t design it behind closed doors and introduce it in a top-down manner—that’s a terrible way to foster aligned autonomy as it robs people of their sense of autonomy. Instead, the people affected by the redesign exercise should be involved as much as possible.

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4 months ago
"It is tempting to do research and management where there are data. It gives the manager a feeling of doing something useful. However, managers need to be careful of falling into a trap of managing the measurable rather than managing the important." (Rick Nason, It's Not Complicated)

It is tempting to do research and management where there are data. It gives the manager a feeling of doing something useful. However, managers need to be careful of falling into a trap of managing the measurable rather than managing the important.

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4 months ago
Compassion isn’t just good, it’s good for business, and a 2004 paper argues that compassion at an individual level... can turn into “organizational compassion” when team members collectively notice, feel, and respond to pain experienced by team members.

Compassion isn’t just good, it’s good for business, and a 2004 paper argues that compassion at an individual level... can turn into “organisational compassion” when team members collectively notice, feel, and respond to pain experienced by team members.

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4 months ago
"Unleashing creativity requires that we loosen the controls, accept risk, trust our colleagues, work to clear the path for them, and pay attention to anything that creates fear." (Ed Catmull and Amy Wallace, Creativity, Inc.)

Unleashing creativity requires that we loosen the controls, accept risk, trust our colleagues, work to clear the path for them, and pay attention to anything that creates fear. ~ Ed Catmul

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4 months ago
"Dictators come and go, and when they go the dictatorship goes with them. When a true leader departs, the company he leaves behind is healthy, self-governing, vibrant, and intact." (Ricardo Semler, The Seven-Day Weekend)

Dictators come and go, and when they go the dictatorship goes with them. When a true leader departs, the company he leaves behind is healthy, self-governing, vibrant, and intact. ~ Ricardo Semler

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4 months ago
"create a culture of hospitality. Which means addressing questions I’ve spent my career asking: How do you make the people who work for you and the people you serve feel seen and valued? How do you give them a sense of belonging? How do you make them feel part of something bigger than themselves? How do you make them feel welcome?" (Will Guidara, Unreasonable Hospitality)

Create a culture of hospitality. Which means addressing questions I’ve spent my career asking: How do you make the people who work for you and the people you serve feel seen and valued? How do you give them a sense of belonging? How do you make them feel part of something bigger than themselves?

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4 months ago
YouTube
Ontario launches $75 million ad campaign using the words of Ronald Reagan to argue against tariffs. YouTube video by Toronto Sun

Ronald Reagan on tariffs
youtu.be/hN_CVvzExpM?...

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4 months ago
A fun workplace trumps careful hiring when it comes to performance and personal satisfaction.

A fun workplace trumps careful hiring when it comes to performance and personal satisfaction.

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4 months ago
"In nonviolent action, you’re trying to win by converting people to your cause" (Srdja Popovic and Matthew Miller, Blueprint for Revolution)

"In nonviolent action, you’re trying to win by converting people to your cause" (Srdja Popovic and Matthew Miller, Blueprint for Revolution)

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4 months ago
Preview
The DORA 4 key metrics become 5 - CD Foundation In the 2025 DORA Report, there are now 5 key metrics. This post explores this recent changes.

The 4 key metrics you've been measuring?
They are now 5 📊🗝️

Here's what #DORA changed and what it means for your continuous improvement efforts. cd.foundation/blog/2025/10...

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5 months ago
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Cursing is rarely a symbol of low class. It's often a mark of high authenticity.

Evidence: Swearing predicts higher rates of honesty and integrity. It signals a willingness to prize candor over courtesy.

A little profanity can show that you're being real and you do give a damn.

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5 months ago
As customers, we can learn how employees are treated by their bosses by noticing how the employees treat us.

As customers, we can learn how employees are treated by their bosses by noticing how the employees treat us.

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5 months ago
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Epstein files giving House Republicans over two months paid vacation and counting.

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5 months ago
Video thumbnail

Who Visited Epstein Island? Find out by watching 'The Onion Investigates: Jeffery Epstein' on The Onion here: https://www.youtube.com/watch?v=XjhSoGcQhWU

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5 months ago
Preview
Pope Leo calls for news agencies to stand as bulwark against "post-truths," lies and manipulation Pope Leo XIV has encouraged international news agencies to stand firm as a bulwark against the "ancient art of lying" and manipulation.

Pope Leo quotes Hannah Arendt:

“The ideal subject of totalitarian rule is not the convinced Nazi or the convinced Communist, but people for whom the distinction between fact and fiction and the distinction between true and false no longer exist."

www.cbsnews.com/chicago/news...

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5 months ago
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Compassion is the self-discipline to imagine and remember that everyone faces hurdles.

Edmondson, Amy C.. The Fearless Organization (p. 206)

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5 months ago
"Resources, generally speaking, are fungible. They can be bought and sold." (Clayton M. Christensen, Taddy Hall, Karen Dillon, David S.  Duncan, Competing Against Luck)

People are not resources. Language matters.

Resources, generally speaking, are fungible. They can be bought and sold.

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6 months ago
Why does Open Space work anyhow? How could something so simple do so much? The short answer is that Open Space works because self-organization works. At least that is the conclusion I have reached after some fifteen years’ wondering how this little marvel manages to do what it does.

Why does Open Space work anyhow? How could something so simple do so much? The short answer is that Open Space works because self-organization works. At least that is the conclusion I have reached after some fifteen years’ wondering how this little marvel manages to do what it does.
#FASTAgile

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6 months ago
If you hold the expectation that your hard work and good efforts are invariably going to be appreciated, acknowledged, and rewarded by your employer in perpetuity, it’s time to get over yourself.

If you hold the expectation that your hard work and good efforts are invariably going to be appreciated, acknowledged, and rewarded by your employer in perpetuity, it’s time to get over yourself.

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6 months ago
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Want to crank up your adaptive / #agile capability? My advice is to ditch #scrum for something else flow-based like kanban or #FASTAgile.

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6 months ago
"When I was younger, I took a lot of pride in coming up with interview questions. I now believe the best interview technique is no technique at all: you simply have enough of a conversation that you can get to know the person a little bit. Do they seem curious and passionate about what we’re trying to build? Do they have integrity; are they someone I can respect? Is this someone I can imagine myself—and my team—happily spending a lot of time with?" (Will Guidara, Unreasonable Hospitality)

I really dislike being asked "tell me about a time when..." questions in interviews.

I think Will Guidara's approach is much more sensible.

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7 months ago

You can sway a thousand men by appealing to their prejudices quicker than you can convince one man by logic. ~ Robert A. Heinlein

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7 months ago
We will attempt to undo the damage of the manager-as-strategist view, and replace it with an approach that encourages you to court success with this formula: 
• Get the right people. 
• Make them happy so they don’t want to leave. 
• Turn them loose.

(Tom DeMarco, Tim Lister, Peopleware)

We will attempt to undo the damage of the manager-as-strategist view, and replace it with an approach that encourages you to court success with this formula:
• Get the right people.
• Make them happy so they don’t want to leave.
• Turn them loose.

#BetterWaysOfWorking

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7 months ago
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7 months ago
"The concept of “management by objectives” has received considerable attention in recent years, in part due to the writings of Peter Drucker. However, management by objectives has often been interpreted in a way which leads to no more than a new set of tactics within a strategy of management by direction and control." (Douglas McGregor, The Human Side of Enterprise)

History repeats and the same happens again with OKRs (a very similar concept to management by objectives) being done in a way so poorly it defeats its original purpose.

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7 months ago
Healthy organizations are a mental concept of relationship to which people are drawn by hope, vision, values, and meaning, along with liberty to cooperatively pursue them. Healthy organizations educe behavior. Educed behavior is inherently constructive.

Healthy organizations are a mental concept of relationship to which people are drawn by hope, vision, values, and meaning, along with liberty to cooperatively pursue them. Healthy organizations educe behavior. Educed behavior is inherently constructive.

#BetterWaysOfWorking

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7 months ago
Many firms try to use OKRs as a form of top-down control, ensuring that each subordinate’s OKRs fit with the OKRs of their superior. While this feels like alignment, it all but eliminates any chance of divergence or serendipity.

Many firms try to use OKRs as a form of top-down control, ensuring that each subordinate’s OKRs fit with the OKRs of their superior. While this feels like alignment, it all but eliminates any chance of divergence or serendipity.

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7 months ago
Cross-fertilization: Team members work collaboratively, and the lines between specialties start to blur. In fact, some companies mandate that every team member have two specialties (for example, coding in more than one language and testing) and two domains (for example, design and marketing).

Even in early #Scrum, the founders are recommending one of the same practices #FASTAgile does - team members should be T-shaped i.e. multi skilled.
#Agile #BetterWaysOfWorking

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7 months ago
Most new ideas will never pan out. That’s why failure is a fact of life in the collaborative organization. But it’s a law of innovation that successes can’t go up unless failures go up, too. And because we can’t have the successes without the failures, we need to create organizational cultures that cherish failure

Most new ideas will never pan out. That’s why failure is a fact of life. But it’s a law of #innovation that successes can’t go up unless failures go up, too. And because we can’t have successes without the failures, we need to create organizational cultures that cherish failure.

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