How Frame Creation can inspire innovation | oxd.com
We share a practical framework for breaking through reactive problem-solving patterns in complex public sector organizations.
Feeling stuck in reactive problem-solving mode? Our latest article explores #FrameCreation โa practical method for breaking through problem-solving patterns by reframing challenges. Learn how shifting perspectives can unlock new approaches to complex problems. Read more:
oxd.com/insights/how...
25.11.2025 18:04 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Celebrating some stellar humans today! Happy #WorkAnniversaries to Amanda with 4 years, Lisa at 5 years, Winnie celebrating a decade, and Sara with 14 years at #OXD! Your contributions make a real difference, and we're lucky to work alongside you. Here's to more years together!
#WorkCulture
21.11.2025 17:03 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Software for the generative age: Building around non-deterministic systems | oxd.com
Our Director of Software Development interviews one of our Developers about the practical realities of building around non-deterministic systems.
#GenerativeAI is changing how #developers build. Instead of controlling every variable, they now manage boundaries and engineer for uncertainty. How do you make #AI systems reliable when outcomes vary? Read insights from our team about building for the generative age: oxd.com/insights/sof...
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Emerging tech like AI and augmented reality are transforming how we interact with digital systems and environments.
From visualizing furniture in your space to helping citizens navigate complex online processes, thoughtful design makes technology accessible to all. Learn more: worldusabilityday.org
13.11.2025 19:10 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Movember is here! Meet Dave on Day 1 (right). He had to shave OFF his existing #Mo to start fresh for the causeโnow that's dedication! #Movember raises funds for prostate and testicular cancers, mental health, and suicide prevention.
Visit: movember.com/t/mo-oxdtf to support our team's efforts.
10.11.2025 21:47 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
@greatplacetowork.bsky.social ๐
07.11.2025 18:01 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Big news! OXD is officially certified as a Great Place to Workยฎ in Canada AND named Best Workplacesโข in BC for 2025โour third year in a row! Huge thanks to our incredible team, it's their authenticity and feedback that helps make #OXD one of Canada's best tech workplaces: oxd.com/blog/2025/11...
07.11.2025 01:01 โ ๐ 2 ๐ 0 ๐ฌ 1 ๐ 0
Building organizational capacity for sustainable change | oxd.com
Struggling with siloed teams and unclear governance? See how design system coaching helped UBC build the capabilities to scaleโand how we can help you execute.
Building a design system isn't the same as building the organizational capacity to maintain one. We didn't build UBC's design systemโwe coached their teams to develop the capabilities they'd need to build and evolve it themselves. That's transformation, not just delivery. oxd.com/work/buildin...
06.11.2025 15:54 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
28.10.2025 21:06 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
A grid of light and dark blue circles on a solid dark blue background. The circles on the left are a uniform color, which then shifts to a mix of lighter and darker shades toward the right in a non-uniform pattern.
How do you design great user experiences when AI gives different answers every time?
Our Directors of Software Development and UX discuss shifting from predictable design to systems that embrace uncertainty.
Read the interview: oxd.com/insights/sof...
#GenerativeAI #AI #SoftwareDevelopment
23.10.2025 18:54 โ ๐ 1 ๐ 0 ๐ฌ 0 ๐ 0
A text graphic with the "Great Place To Work" badge, and text that says "Our people make us great. Certification Nation Day" followed by the OXD logo.
We're celebrating our Great Place To Workยฎ in Canada certification today for #CertificationNationDay โ a global celebration of #GPTWCertified workplaces that put their people first. We're grateful for our employees who help make our company culture great. Learn more about us: oxd.com/about/people/
16.10.2025 18:25 โ ๐ 1 ๐ 0 ๐ฌ 0 ๐ 0
A text graphic that says Congratulations to OXD folks celebrating work anniversaries this October!
Happy work anniversaries to Adrianne, Manuji, and Mikeโwhoโs celebrating almost three decades with us! Talk about dedication. We're so happy you're part of the OXD team. Cheers to your next year!
Learn more about our people: oxd.com/about/people/
#WorkAnniversaryย #WorkCulture
08.10.2025 18:40 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Kate Tarling speaking at Emily Carr University of Art + Design, presenting to a full room during her talk on creating great service organizations, hosted by OXD.
Big thanks to everyone who joined us on Sept 26 at Emily Carr University for Kate Tarlingโs (@kateldn.bsky.social) talk on creating great service organizations.
The full recap goes out October 8 to OXD newsletter subscribers. Subscribe before then to get it + future event updates.
๐ ideas.oxd.com
03.10.2025 19:45 โ ๐ 2 ๐ 1 ๐ฌ 0 ๐ 0
YouTube video by OXD
OXD Webinar: Intro to Website Navigation
Navigation vs. wayfinding vs. personasโdo you know the difference?
Dave breaks down the fundamentals for an enjoyable navigation experience for users:
โ How users move through your site
โ Visual indicators for orientation
โ Understanding real user needs
Watch for free: youtu.be/nplHAiEpqKM?...
01.10.2025 18:36 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Why AI alone wonโt modernize your legacy system | oxd.com
If LLMs can write code, can they read an old codebase and convert it into a modern application with minimal human effort?
Can AI just #modernize our #LegacySystems for us? It's the question many government leaders have been asking. The answer might surprise you. Automated end-to-end modernization tools don't actually exist. Here are six reasons whyโplus a pragmatic approach that actually works: oxd.com/insights/why...
25.09.2025 18:03 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Kate Tarling: How to create great service organizations
Join us for a presentation and Q&A with author and service design expert Kate Tarling on how to build great service organizations.
Want to transform your service delivery? Join us Sep 26 for an exclusive session with @kateldn.bsky.social, author of "The Service Organization." Open to Vancouver service designers and leaders who want to create great service organizations. Secure your free spot! www.eventbrite.ca/e/kate-tarli...
17.09.2025 16:16 โ ๐ 2 ๐ 1 ๐ฌ 0 ๐ 0
OXD illustration of a blue background with lighter blue dots, on the left they are small and in a pattern, on the right they start to change size and randomize.
For decades, good software meant predictable software. Press the same button, get the same result.
Generative AI flipped this: same question, different (but valid) answers each time.
Learn how this evolution is reshaping testing and service delivery: bit.ly/software-for...
#GenerativeAI #Software
10.09.2025 15:25 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
We partnered with BC's Ministry of Energy to transition their Energy Savings Program in-house and improve the citizen experience. Read about how our comprehensive digital solution ensures digital infrastructure sustainability, service continuity, and cost management: bit.ly/BC-energy-sa...
03.09.2025 15:59 โ ๐ 1 ๐ 0 ๐ฌ 0 ๐ 0
Last year's pineapple-powered party was such a hit, we doubled down on the island vibes again for our annual summer picnic! Head to our website to see some pics of OXD and ThoughtFarmer staff and their families enjoying tacos, summer vibes, and sunsets! bit.ly/oxd-summer-p...
27.08.2025 16:12 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
As with many health systems, patients and providers in BC often face a fragmented experience.
We partnered with PHSA to co-design with patients, providers, and sector partners to build a blueprint for a unified vision for connected patient care. Learn more about the project: bit.ly/transforming...
20.08.2025 15:27 โ ๐ 1 ๐ 0 ๐ฌ 0 ๐ 0
๐
18.08.2025 16:32 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Subscribe to our YouTube channel for exclusive webinars on design systems, along with insights and actionable strategies from our team's real client work.
15.08.2025 18:20 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
What do the Millennium Falcon and Lego have in common with #DesignSystems?
Our teaser video gives you a hint, but our full Design Systems 101 #webinar reveals how modular thinking transforms scattered components into powerful, scalable products.
Watch it now on YouTube: bit.ly/design-syste...
15.08.2025 18:19 โ ๐ 0 ๐ 0 ๐ฌ 2 ๐ 0
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11.08.2025 17:07 โ ๐ 0 ๐ 0 ๐ฌ 0 ๐ 0
Keep the feeling of summer going with our end-of-summer #reading list!
Featuring our top picks to fuel policy insights and tech smarts, plus fun #BeachReads โsure to help you enjoy those last lazy afternoons by the water.
Subscribe now to get the list, unsubscribe anytime:
bit.ly/4oNspsX
11.08.2025 17:06 โ ๐ 0 ๐ 0 ๐ฌ 1 ๐ 0
We're celebrating #WorkAnniversaries for: Mandyโ1 yr, Jamesโ4 yrs, Carmenโ5 yrs, Foleyโ10 yrs, and Dominikโ12 years at OXD!
Each of you brings something special to what makes #OXD great. Here's to the passion, creativity, and expertise you share with us every day!
Get to know us: bit.ly/oxdteam
01.08.2025 16:27 โ ๐ 1 ๐ 0 ๐ฌ 0 ๐ 0
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Mapper. I like ducks, they're fowl but not through choice.
Supporting orgs to be more service-oriented through advisory, training and coaching. Author of The Service Organization book and running The Service Org Group. Also trail running. Sheffield.
Founder of @theschoolofgood
Chief bean-wrangler @brodbox
Trustee @stonewalluk
Ex-Design Director of the UK Gov. Proudly dyslexic & non-binary ๐ they/he
We help organisations get better at designing and delivering services that work for their users
Run by Sarah Drummond and Lou Downe
good.services
I used do a lot of things called 'research'. Now do a lot of things called 'digital government'. ED of Product in the Alberta Ministry of Tech and Innovation. Taller than average. Fun at parties.