NHS Resolution

We’re excited to announce the release of our new report: A Year in the Maternity Incentive Scheme 2024/25, offering a clear overview of national results from Year 6 of the Maternity Incentive Scheme (MIS).

Read the full report here ➡️ bit.ly/4m39Q24

Detail of people in a mediation session.

Following a robust and competitive retender process, we have announced the award of a new four-year contract to our panel to mediate disputes arising from personal injury and clinical negligence incidents and claims.

Find out more here ➡️ bit.ly/47eWT0j

The latest edition of Resolution Matters is out now, featuring our recently released Annual report and accounts 2024/25 and refreshed Corporate Strategy and Business Plan.

Sign up to our newsletter to hear about our latest developments, news, reports, analysis and announcements ➡️ bit.ly/459tSAI

Today we publish our Annual report and accounts for 2024/25.

The report highlights a record 83% of clinical claims being resolved without the need for legal proceedings – the highest percentage ever achieved.

Read the full report here ➡️ bit.ly/4kIeWiN

NHS Resolution welcomes the publication of Dr Penny Dash's review - bit.ly/4lBxsKh

We look forward to working with partners through the National Quality Board and to contributing our data and insights to improve the quality and experience of healthcare for patients.

NHS Resolution welcomes the 10 Year Health Plan for England, ‘Fit for the Future’ - bit.ly/3GkqL0o

We look forward to continuing to contribute our expertise in resolution together with insights from the information we hold to support transparency and a rigorous focus on high-quality care for all.

Front cover of the Insights paper, featuring a female healthcare professional walking down a corridor in a hospital, and the paper title 'Demographics, professions and concerns: Analysis of Practitioner Performance Advice cases including a focus on sexual misconduct concerns'

Our Practitioner Performance Advice service has published its annual practitioner characteristics Insights paper. It looks at 'Demographics, professions and concerns: Analysis of Practitioner Performance Advice cases including a focus on sexual misconduct concerns.'

Read it here: bit.ly/44Djzpe

Two NHS Resolution colleagues at our exhibition stand with a banner and some leaflets.

Our senior maternity advisor Professor Tim Draycott who this morning presented his work on the Avoiding Brain Injury in Childbirth (ABC) programme.

It's our final day exhibiting at the RCOG World Congress 2025 - do come see us at B6 to speak to our Early Notification team.

And thanks to our senior maternity advisor Professor Tim Draycott who this morning presented his work on the Avoiding Brain Injury in Childbirth (ABC) programme.

#RCOG2025

Day two of RCOG World Congress 2025!

We're at stand B6 are ready to greet you and share more information about our services and initiatives, including the Maternity Incentive Scheme which has just entered its 7th year and continues to support high-quality maternity and neonatal care.

#RCOG2025

We are currently exhibiting at the RCOG World Congress 2025!

Visit us on stand B6 to speak to our Safety and Learning colleagues, who can answer your questions and provide a range of resources around patient care.

We look forward to meeting many of you over the next few days 😊

#RCOG2025

At today’s Medico-Legal Conference our deputy director of Claims Management, Kamal Bedi, will be sharing our unique insights on connecting clinical negligence legal outcomes and #PatientSafety.

Take a look at all our learning modules in our Faculty of Learning 📚 ➡️ bit.ly/3DHzeVb

It’s our final day at the RCN Congress 2025!

There’s still time to visit stand B6 to chat to a member of our exhibition team about who we are, what we do and the resources & services available to healthcare organisations.

#RCN25 @rcn.org.uk

👋 @rcn.org.uk Congress 2025 is underway!

Head over to stand B6 to meet one of the members of our Safety & Learning and Corporate Affairs teams.

#RCN25

It’s day 2 of Royal College of Midwives Conference 2025!

If you want to find out more about who we are and how we work to improve maternity outcomes, visit stand 71 to speak to a member of the team who can help answer your questions!

#RCMConf25 @rcm.org.uk

Day 1 of @rcm.org.uk Conference 2025 is underway!

Visit NHS Resolution at stand 71 to find out more about our #EarlyNotification and #MaternityIncentive Schemes, which contributes to the National Maternity Safety Ambition.

#RCMConf25

Later this week we are exhibiting at the the Royal College of Midwives (RCM) Conference 2025!

Visit us at stand 71 on Wednesday 30 - Thursday 1st May to find out about the variety of services and resources we have on offer as a trusted maternity partner.

#RCMConf2025 @rcm.org.uk

On Tuesday 25th March, our Safety and Learning team hosted the second South Region Members Networking forum.

We are excited to share that the recording and presentation slides are now available on our website ➡️ bit.ly/4cLjBOp

The next edition of our corporate newsletter, Resolution Matters, goes out this week.

Sign-up to hear about the latest developments, news, reports, analysis and announcements from NHS Resolution ➡ bit.ly/4bEekaw

Read our new case story, spotlighting the critical role of pre-hospital care in maternity cases, published in collaboration with @swasft.bsky.social, Yorkshire Ambulance Service NHS Trust and @londonambulance.nhs.uk.

Download here ➡️ bit.ly/448PFJO

Duty of Candour: Frequently Asked Questions These FAQs on the Duty of Candour were produced by the Patient Safety Management Network in collaboration with experts from the Care Quality Commission (CQC), NHS Resolution and NHS England, and addre...

🆕Duty of Candour FAQs. This new resource aims to address common challenges and provide clarity on key aspects of Duty of Candour, the legal requirement for healthcare organisations to be open and transparent with those receiving care and treatment. www.pslhub.org/learn/invest... #patientsafety

We are delighted to announce that Neena Rupani has been appointed as Associate Non-Executive Director.

With a strong background in economics, Neena brings over 25 years of experience in the telecoms sector to the role incl positions in commercial management, pricing, & regulation ➡️ bit.ly/3QRV4Ny

Our Practitioner Performance Advice service offers a range of in-person and online training workshops, to provide healthcare organisations with the knowledge and skills to identify and manage performance concerns locally.

Browse through our PPA training here ➡️ bit.ly/3DcDiBq

Our Safety and Learning team will be hosting its first National Mental Health Networking Forum on Thurs 27 Mar 2025.

Exploring common themes arising from claims to provide an opportunity for organisations to share experiences of implementing effective learning and best practice.

➡️ bit.ly/4ix0B8g

Our Advice service is offering a range of 'Case Investigator: Secondary Care' training to help develop the key skills and knowledge required by case investigators.

These two-day workshops will be held in London, Bristol, Newcastle, Birmingham and East of England throughout 2025 ➡️ bit.ly/3DcDiBq

On 3 April our Advice team are hosting a ‘Maintaining High Professional Standards in the Modern NHS’ webinar.
This half day workshop will guide you through the complete MHPS documentation, section by section, using fictional scenarios at each stage.

Find out more and sign up here ➡️ bit.ly/4bzkIAp

Do you want to know how to identify, manage and resolve concerns in a fair, effective and timely way?

Our workshop ‘Resolving performance concerns: an overview (secondary care)’ is free for NHS organisations and is ideal those who manage practitioners.

Sign up here ➡️ bit.ly/3QfyAWs

Read our newly published #EarlyNotification case story on Suspected ‘large for gestational age’ baby, highlighting key learning points and considerations for predicting, managing, and counselling for suspected large for gestational age (LGA).

Available to read on our website ➡️ bit.ly/41dfiHJ

Last week our #PractitionerPerformanceAdvice team published its latest Insights paper: Trends from Practitioner Performance Advice’s support of the management of exclusions in England.

See the key headlines by reading the full Insights paper now ➡️ bit.ly/3E6r3GD

#NHSRInsights #Exclusions

Delighted to announce that Sara Pollock has been appointed as our new Chief Financial Officer, effective March 31, 2025.

Sara, currently Deputy Director of Finance, succeeds Joanne Evans who retires in April after nearly a decade of service.

Flip through the images below to find out more about the newest case management resources released by the Practitioner Performance Advice team in collaboration with @england.nhs.uk. This includes our Insights: In practice paper.

Read the full Insights paper & other resources here 👉 bit.ly/3PAQylP