John Seddon presents: The Deming philosophy in service organisations Tuesday 9th Sept 2025 Buckingham

Deming on ‘Drive out fear’: “Management is fearful of knowledge, it discloses failings”.
Learn how knowledge diminishes fear and compels action. tinyurl.com/549mzt63
(This event is now over-subscribed, but you can join a wait list)

John Seddon presents: The Deming philosophy in service organisations Tuesday 9th Sept 2025 Buckingham

I’m doing an interactive event: The Deming philosophy in service organisations. Sept 9th. Deming inspired my work. I’m hoping it will inspire others. Early-bird offer expires Friday. Info here: tinyurl.com/549mzt63

"Dependence on protection by tariffs and laws to 'buy American' only encourages incompetence" [in management]. W Edwards Deming.

Benefits from massive expansion of AI in public services constitute a vain hope.

YouTube video by Deming Alliance John Seddon chats with Ben Simpson ahead of the Deming Alliance event on the 3rd of June '25

The nice folk at the Deming Alliance made a 3-minute promo for our meeting: youtu.be/cU9SI3kNTzg

Events

On June 3rd, pm, I’ll be with the Deming Alliance (near Coventry) to talk about how Deming influenced the creation of the Vanguard Method and to discuss whatever the audience wants.
Info here: demingalliance.org/events/

Angela Rayner believes in economies of scale. The evidence shows smaller, localised services are better quality and lower cost. (This is the kind of folly that occurs when people live in the Westminster bubble.)

Angela Rayner orders councils to merge. Council leaders plan structures and budgets, some seeking the ‘bigger’ positions. They are distracted from the need and scope for improvement; the plan will only obfuscate.

Giving the Annual Mike Jackson lecture on April 10th, I will talk about what I have learned about the NHS and how Wes Streeting could achieve his ambition.
Free in person and online: Register: tinyurl.com/32627v52

6pm April 10th, annual Mike Jackson lecture in Hull. I’m going to talk about re-thinking regulation as a means to foster public-sector productivity and what I’d do to radically improve health and care if I were Wes Streeting.
Free, live or online: tinyurl.com/32627v52

www.ticketsource.co.uk/university-o...

Rethinking Regulation: a Manifesto Read or listen to John Seddon’s 2024 manifesto on ‘Rethinking Regulation’.   John outlines how the current regulation regime sub-optimises public sector performance and explains a much-needed alter…

Kier Starmer wants public-sector productivity to improve. I sent my manifesto. It explains how regulation impedes productivity and how to change regulation to drive productivity up. No reply.
Read it here: tinyurl.com/3hw9h3s2

Vanguard Consulting Ltd Vanguard Consulting Ltd

Management thinker, inventor of the Vanguard Method. A unique approach to systems thinking.
Podcasts for the curious mind
beyondcommandandcontrol.com

Rethinking Regulation: a Manifesto Read or listen to John Seddon’s 2024 manifesto on ‘Rethinking Regulation’.   John outlines how the current regulation regime sub-optimises public sector performance and explains a much-needed alter…

My Manifesto for re-thinking regulation argues that a fundamental rethink of our method of regulation will improve public-sector productivity and morale. Please read.
Download (free) here: tinyurl.com/3hw9h3s2

Assurance requires freedom to make choices about how best to achieve the purpose rather than blind adherence to centrally-determined dictats. Responsibility replaces faux accountability.