sjpknight

sjpknight

@sjpknight.bsky.social

Explorer of the continents and worlds within; seeking to open new channels of thought. Also husband, dad, product guy, tester & testing advocate.

140 Followers 123 Following 106 Posts Joined Nov 2024
1 year ago

I have found and continue to find much joy in the IC PM role versus the alternative management route.

Wholeheartedly agree that PMs should take the time to figure out what's right for them, and advance their careers accordingly 👌

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1 year ago
The Non-Technical Founder’s Tech Discussion Survival Guide – Good Product Management

Founders, what’s helped you navigate tech discussions? Let’s share tips. 👇

#Startups #ProductManagement #NonTechnicalFounders #Leadership #SoftwareDevelopment

goodproductmanagement.com/the-non-tech...

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1 year ago

💡 Bottom line:

You don’t need to write code to lead a great product.
You do need to communicate clearly, ask good questions, and align with your dev team.

Tech is just another language—learn the basics, and you’ll be fluent in no time. 🚀

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1 year ago

✅ Focus on business outcomes, not tech solutions.

😭 Bad: “Can we add a caching layer to this API?”
👍 Good: “Our response times are slow—what’s the simplest way to speed them up?”

Your job is to define the problem, not dictate the solution.

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1 year ago

✅ Play with no-code tools to build intuition.

Platforms like Zapier, Webflow, or Retool let you experiment with software concepts without coding.

The more you tinker, the more things start making sense.

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1 year ago

✅ Learn to skim (not write) technical docs.

You don’t need to code, but you do need to extract key insights from API docs, error logs, or system diagrams.

A little effort here will massively improve your dev discussions.

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1 year ago

✅ Ask the right questions.

You don’t need to sound smart—you need clarity. Try:

- “What’s the simplest version of this feature we could launch first?”
- “What are the biggest risks here?”
- “If we doubled our users overnight, what would break first?”

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1 year ago
Analogies for Common Technical Concepts – Good Product Management

✅ Use analogies to make tech click.

Complicated topics? Make them relatable:

- APIs → Like a waiter taking your order to the kitchen.
- Load balancing → Adding more lanes to a highway.
- Caching → Bookmarking a page instead of searching every time.

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1 year ago

✅ Build a mental model, not just a vocabulary.

Don’t just memorize jargon—understand how things fit together:

- Frontend vs. Backend (UI vs. engine)
- Databases (storing & retrieving data)
- APIs (systems talking to each other)
- Infrastructure (where everything runs)

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1 year ago

First things first: You don’t need to know everything.

But if you can’t communicate with your developers, your product (and business) will suffer. Here’s how to bridge the gap:

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1 year ago
founder describes problem for dev team to solve

💡 Non-technical founders: You don’t need to write code, but you do need to speak tech.

Building a product without a technical background can feel like learning a new language. Here’s how to navigate tech discussions without getting lost. 🧵👇

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1 year ago
Product Quality for Non-Technical Founders – Good Product Management

12/ Use these checklists & heuristics to stay focused.

And if you need help defining quality for your product—reach out! 🔥

Read the full article (all the points above and more) here: goodproductmanagement.com/product-qual...

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1 year ago

11/ Final takeaway:

Voltaire said: Perfect is the enemy of good.

Your job isn’t to build a perfect product—it’s to build something valuable & reliable enough that people will pay for it and keep using it.

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1 year ago

10/ Measure what matters

* Is anything blocking revenue?
* Are users leaving because of quality issues?
* Are you staying ahead of security & performance risks?

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1 year ago

9/ What quality issues actually matter?

You’re a founder, not a perfectionist. Focus on:

🔹 Value delivery
🔹 Keeping the business running
🔹 Scaling without breaking

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1 year ago

8/ Different lenses for different discussions:

* UX: "Where might users get stuck?"
* Business: "Will this help us scale?"
* DevOps: "What happens if 100x users show up?"

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1 year ago

7/ Talking to Developers Without Sounding Clueless

Forget "sounding smart." Ask great questions instead:

🛠 "What’s the worst thing that could happen here?"
👥 "How will a first-time user experience this?"
📈 "What metrics will show if this is working?"

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1 year ago

6/ Other useful tools:

✅ Feature Readiness Checklist – does it meet minimum quality?
✅ Quality Debt Tracker – track risks & prioritise fixes.
✅ Release Quality Verification – test before launch.
✅ Quality Metrics Dashboard – track trends over time.

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1 year ago

5/ A simple way to assess quality 👇

Use a Quick Quality Scan (10-minute test):

1️⃣ Reliability (1-5)
2️⃣ Error frequency (1-5)
3️⃣ Speed (1-5)
4️⃣ Data accuracy (1-5)
5️⃣ UI clarity (1-5)

Total /25. If <20, fix it.

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1 year ago

4/ Instead of chasing perfection, think in terms of qualities:

🎯 Usability – is it a pleasure to use?
🔒 Security – is it protected from bad actors?
⚡ Performance – does it run fast enough?
🔧 Maintainability – how easy is it to fix & update?

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1 year ago

3/ Quality risks differ depending on:

* Your audience
* The product type & business model
* How it’s built & delivered
* Legal & regulatory constraints
* Product maturity & constraints

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1 year ago

2/ A simple definition:

"Quality is value to some person." - Jerry Weinberg.

Your job is to define:

✅ What value your product delivers
✅ What risks threaten that value

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1 year ago

1/ What is quality, really?

You know it when you see it, but defining it? Tricky.

Robert Pirsig (Zen & the Art of Motorcycle Maintenance) spent two books philosophising about it, but we need something practical.

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1 year ago
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Every non-technical founder has been here: Your developer says something will take 3 weeks instead of 3 days, and it sounds like a foreign language.

Are you being taken for a ride, or is it really necessary?

Let’s break it down. 🧵👇

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1 year ago
Preview
Top 10 Takeaways from the Inaugural Testmo User Survey YouTube video by Testmo

Livestreaming in ~8hrs, our top 10 insights from the inaugural Testmo user survey. Join us for live polls and discussion with the @testmoapp.bsky.social team. I'll also be sharing a preview of what's currently and soon to be in development!

#SoftwareTesting #Quality #TestManagement #TestAutomation

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1 year ago

Wins, fumbles, lessons—it’s all part of the process. Reflecting on my week helps me uncover what’s working, what isn’t, and where to go next.

What did your week teach you?

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1 year ago
The Ultimate Guide to Agile Product Lifecycle Management – Good Product Management

5. Building a bridge to ambition

Juggling content creation feels daunting, but small steps win the race. Focus on cornerstone content, strategic experiments, and growth. The leap doesn’t have to happen all at once—it’s about intentional progress: goodproductmanagement.com/processes/ag...

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1 year ago

4. Writing is therapy

Drafting blogposts and guides helped me untangle thoughts this week. Writing is work, but it’s also a refuge. Sharing those thoughts? That’s where feedback sparks new ideas and better paths forward. Write, share, learn, repeat.

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1 year ago

3. The sleep struggle is real

Coming back from vacation is like starting a marathon mid-sprint. Two micro-naps later, I faced reality: bad sleep routines aren’t fixed through self medicating with a couple of glasses of wine... Note to self: ditch the quick fixes, prioritise real rest.

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1 year ago

2. Feedback can be a win

My GM told me I’ve “got things well in hand” and plans to step back from some meetings. Why’s that a win? It’s feedback I pushed for during year-end reflections. Seeing your ideas take root = satisfying. Speak up—it might just pay off.

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