Ask these three questions:

1) What qualitative research explains what's happening?

2) What quantitive research explains how often it's happening?

3) What qualitative research explains why it's happening?

I've spent years helping people design solutions by facilitating better thinking. Now I'm exploring, from the command line up, how AI might support human cognition. #learningdesign #education #training

Giving the second edition of JER a slow and careful read. She made every word count. Bonus if you read it as a guide to all of you relationships.

What happens when design teams operate in silos? You gain efficiency but lose cross-pollination that fuels innovation. Are you optimizing for delivery over learning? #DesignThinking 101 podcast E144 with Jon Fukuda fluidhive.com/dt101-144/ #productdesign #designops

When did you last conduct a listening tour across your org? Learn why this is a must for design ops leaders. #DesignThinking 101 podcast E144 with Jon Fukuda fluidhive.com/dt101-144/ #ux #productdesign #designops #designstrategy

Are you reducing design ops to just systems when it's about creating conditions for human excellence? The most valuable part may be what you prevent: burnout, friction, wasted potential. #designthinking 101 podcast E144 with Jon Fukuda fluidhive.com/dt101-144/ #ux #designops #designstrategy

NEW EPISODE: The Design Thinking 101 podcast features Jon Fukuda, co-founder of Limina.co! Discover how design operations drives team excellence, prevents burnout, and elevates both human-centered practices and business innovation. Listen now: fluidhive.com/dt101-144/ #DesignThinking #DesignOps

NEW EPISODE Tomorrow! The Design Thinking 101 podcast features Jon Fukuda, co-founder of Limina.co! Discover how design operations drives team excellence, prevents burnout, and elevates both human-centered practices and business innovation. Listen now: fluidhive.com/dt101-144/ #DesignOps

Qualitative research isn't just about gathering data—it reveals what you do and do not know about why people behave and decide the way they do. #designthinking #innovation #qualitativeresearch #insights fluidhive.com/learn

"What problem are you trying to solve?" is the one question to rule them all. I ask myself this constantly to ensure I'm focused on the right challenge, not just jumping to solutions. #designthinking #innovation #problemframing #leadership fluidhive.com/learn

The real challenge in qualitative research isn't revealing insights—it's translating them into action. Provoke and enable change by shaping insights into stories that can fuel decisions . #ResearchToAction #Qualitativeresearch #servicedesign #UXR

Builder, Scout, Tinker, Facilitator, Traveler, and Pro - these six designers live inside all of us. They interrupt us, slow us down, and force us to think. Listen to their questions and you'll get better results. #designthinking #innovation #creativeprocess #mindset fluidhive.com/learn

Living well is the foundation of high performance. It's not accidental - it's a choice. Your Good-Life OS needs Values Goals, Secular Goals, Core Habits and regular Life Scans. #designthinking #innovation #productivity #wellbeing fluidhive.com/learn

When someone comes to me wrestling with where to start on an innovation project, I ask them: "What's the difference between the world you have and the world you want?" This helps reveal the real problem to solve. #designthinking #innovation #strategy #reserarch fluidhive.com/learn

The struggle to tell stories is part of the sensemaking dance that produces our innovations. A good transformation story shows people crossing your magic bridge while making the journey look easy and familiar. #designthinking #innovation #storytelling #change fluidhive.com/learn

Nobody cares what you create - they care about how what you create gives them meaningful ways to feel, explore, act, or learn. Connect your work to what matters to others. #designthinking #innovation #empathy #userexperience fluidhive.com/learn

Your learning system gives you a strategy for choosing what to learn and a way to evaluate the learning. Are you operating in hope-for-the-best mode or create-a-good-life mode? #designthinking #innovation #learning #performance fluidhive.com/learn

Facilitation is the purposeful orchestration of human interaction. Facilitators structure work so everyone knows what problem they're solving and can adapt as understanding of the problem changes. #designthinking #innovation #facilitation #collaboration fluidhive.com/learn

"We don't have time for research" is a dangerous myth. Good research helps us find more meaningful problems, build solutions quickly, and ensure they survive being launched into the world. #designthinking #innovation #uxr #qualitativeresearch fluidhive.com/learn

There are 9 resources every solution needs to survive: capacity, capability, cash, change management, change leadership, communication, collaboration, commitments, and contemplation. #designthinking #innovation #ux #designstrategy fluidhive.com/learn

To hire well, ask what problems you're trying to solve by hiring someone. Positions aren't real - they're just vessels for the collection of problems that person needs to be able to solve. #designthinking #innovation #hiring #talent fluidhive.com/learn

Innovation can flow from three little words: "Tell me more." Draw out insights people often don't know they have and help organize thoughts and intentions. #designthinking #qualitativeresearch #listening #uxr fluidhive.com/learn

A designer's commitment to humility is a commitment to hunting hubris and embracing discomfort. We influence every context and interaction where human flourishing might happen. #designthinking #innovation #ethics #leadership fluidhive.com/learn

Correction: 25h 5m

24 hours, 18 minutes

Most valuable research deliverable? Sometimes it's just a single word change. Two-hour client discussions about the word 'community' can transform product adoption. Podcast: buff.ly/3EXzK6A #designresearch #designthinking #hcd

'Perfect' research participants often give the least valuable insights. The board member's daughter who understands your system perfectly? She's the exact wrong person to learn from. buff.ly/3QBfL00 #ServiceDesign #designresearch #HCD

Think regulations block innovation? Sam Zucker found the opposite: Many 'regulatory blocks' are just interpretations. Read the actual laws. Often they specify minimum thresholds, not option-limiting maximums. Podcast: buff.ly/3EXzK6A #DesignThinking #research #designresearch

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Building Sustainable Design Research Systems with Sam Zucker — DT101 E143 Learn how to build sustainable research systems that simplify complex decisions and create lasting impact. Listen now: buff.ly/3EXzK6A #DesignThinking #Research #design