Housing Sector

Reading Between The Lines — GreenSquareAccord Residents “Reading Between the Lines” examines GreenSquareAccord’s Stage 2 complaint response in full, revealing patterns of evasion, misuse of legal process, and governance failures under CEO Ruth Cooke and He...

Here’s my response to #GreenSquareAccord’s Stage 2 complaint decision — and why I’ll now escalate to the Housing Ombudsman, Regulator of Social Housing, ICO, and Solicitors Regulation Authority.

www.greensquareaccordresidents.co.uk/reading-betw...

#HousingSector #FreeSpeech #Accountability

A great read! Thank you @housingsector.bsky.social.

More on the conference and National Tenants and Residents Union initiative here:
shaction.org/a-national-t...

Join SHAC free here
shaction.org/shac-registr...

Do we need a Union? — Housing Sector With SHAC hosting a national event on 11th October to explore forming a Tenants and Residents Union, this blog asks the big question: do we need one? Drawing on personal experience, sector failings, a...

Do We Need a Union?

As @shacaction.bsky.social leads the call for a National Tenants and Residents Union, I’ve laid out my thoughts in this new blog.

Read it here - www.housingsector.co.uk/blog/do-we-n...

#Housing #Tenants #SHAC #ResidentVoice #HousingUnion #SocialHousing #UKHousing

YouTube video by Housing Sector Housing Sector Podcast Episode #55 – The Fleecehold Trap

The Housing Sector Podcast Episode #55 – "The Fleecehold Trap"

In this episode, I speak with Lee, a homeowner and "fleecehold" campaigner, about the reality of living under a private estate management company.

youtu.be/goa9ro--jbs

#HousingSector #Fleecehold #Leasehold

Here’s me in a filter mask in my hallway. The corridor is covered in water, reflecting the scene.

Another Sunday afternoon in PPE, salvaging possessions from my flat. More than two years later, there’s still water coming in, and we still don’t know how any of this meets building regulations or how the structure has been affected by being wet for so long.

A Tale Of Two Reports — GreenSquareAccord Residents A Tale of Two Reports compares GreenSquareAccord’s glossy annual report with the Housing Ombudsman’s 2024/25 findings. Behind the polished PR, the Ombudsman’s data shows high rates of maladministratio...

Three reports. Three versions of the same story. #GreenSquareAccord’s glossy spin. My residents’ report. And the Housing Ombudsman findings.

Read A Tale of Two Reports and draw your own conclusions:

www.greensquareaccordresidents.co.uk/a-tale-of-tw...

@housingsector.bsky.social bsky.app/profile/muzu...

Social Housing Action CampaignPlus Dane Charging Thousands for Services We Never See By Ella Austen The paperwork that ties me to Plus Dane Housing was written in 1989. I was a barely sentient one year old. My name isn’t on it. Plus Dane’s name isn’t on it. Yet somehow, this paperw…

SHAC Article: Plus Dane Charging Thousands for Services We Never See

shaction.org/2025/09/21/p...

📣 Plus Dane is financially exploiting tenants and residents.

✊ SHAC is supporting their fight back.

YouTube video by Housing Sector Housing Sector Podcast Episode #54 - The Case for a National Tenants and Residents Union

It's necessary. It's happening. Ben Jenkins & Housing Sector gave us the chance to explain plans for a genuinely democratic National Tenants' and Residents' Union.

Conference: 11-4 - 11th October

Indian YMCA, 41 Fitzroy Square, London W1T 6AG - and online.

www.youtube.com/watch?v=ZROt...

Housing Sector Podcast #54 with Suz Muna (SHAC).
We explore why tenants need a national union—casework, legal support, and real power to rebalance against landlords.

www.youtube.com/watch?v=ZROt...

#HousingPodcast #TenantsUnion #ResidentsUnion #TenantRights @shacaction.bsky.social

GSA Report 2025! — GreenSquareAccord Residents The GSA Residents’ Annual Report 2025 offers an alternative view of GreenSquareAccord’s performance, written entirely from a resident’s perspective. Produced in half a day on a home computer — compare...

Just published a resident-led GSA Annual Report 2025.
Took me half a day on my Mac — yet GSA’s team, funded by residents, took months. What’s left out is as telling as what’s in.

www.greensquareaccordresidents.co.uk/gsa-report-2...

#GreenSquareAccord #RuthCooke #SteveHayes #HousingSector

YouTube video by The Social Housing Action Campaign SHAC on BBC Radio - London Housing Development

Thx @bbclondon.bsky.social for inviting SHAC to comment on a flawed @homebuildersfed.bsky.social report that urges cutting social housing targets. Actually, social housing should be funded through full council grant - it's more effective & pays for itself.

www.youtube.com/watch?v=SYM-...

YouTube video by Housing Sector The Housing Sector Podcast #53 – Providing Safety When There Is None

What happens when someone escapes abuse but finds the housing system stretched to breaking point?

I speak with frontline practitioner Sherrelle Collman about trauma, gatekeeping & safeguarding in housing.

youtu.be/POBaA4M9B00

#HousingSectorPodcast #DomesticAbuse

“Labour’s biggest donor Lord Waheed Alli evicted a young family from his rented north London townhouse before relisting the property for over £1,000 a month more in rent, The i Paper can reveal.”

inews.co.uk/news/labour-...

YouTube video by Housing Sector CLADDING MATTERS - Ben Jenkins speaks

Makes a change to be asked questions!

youtu.be/2MlRcqJ4jvQ

Full podcast can be found here:

www.youtube.com/watch?v=5oCM...

Housing Committee Chair presses Government on independent national oversight mechanism to ensure Grenfell inquiry recommendations are implemented - Committees - UK Parliament Florence Eshalomi, Chair of the Housing, Communities and Local Government (HCLG) Committee, has reiterated her Committee’s call for the Government to introduce an independent national oversight ...

"Housing Committee Chair presses Government on independent national oversight mechanism to ensure Grenfell inquiry recommendations are implemented"

committees.parliament.uk/committee/17...

#SteveHayes, #GreenSquareAccord Communications Director, tried to take down resident voices on YouTube under the banner of “privacy.”

The result? More traffic, more exposure, and more questions. Hayes now looks to be defending his own image rather than the organisation’s

Alexandra’s story shows how the systems to protect us aren’t working. @chtra.org.uk members raised our plight with the Housing Ombudsman and @rshengland.bsky.social with no action. As Ben says, you get more consumer protector you buy a kettle.

YouTube video by Housing Sector The Housing Sector Podcast #52 -Luxury Flats, Legal Nightmares – with Alexandra Druzhinin

The Housing Sector Podcast #52 Luxury Flats, Legal Nightmares – with Alexandra Druzhinin

She bought a “luxury” flat in Camden. Now she’s trapped in a crumbling, uninsurable home — and now heading to court just to secure basic protection.

youtu.be/FC3DIkl4c1I

Thousands to be taken off council housing register NNC is planning on cutting its housing register by taking more than 3,000 people off the list

“Thousands to be taken off council housing register”

www.northantstelegraph.co.uk/news/people/...

'Corrupt' housing officers suspected of huge east London council homes scam Police make arrests amid investigation into four-year east London housing 'scam'

“Corrupt' housing officers suspected of allocating hundreds of east London council homes for cash
Police make arrests amid investigation into four-year east London housing 'scam'”

www.standard.co.uk/news/politic...

The Steve Hayes Way  (AKA - Hayes-On-Why)  — GreenSquareAccord Residents Steve Hayes, Communications Director at GreenSquareAccord, has blurred the line between professionalism and personal vendetta. From self-nominated awards and PR spin to repeated YouTube takedown attem...

#SteveHayes Strikes Again.

When a home is always personal, but a #GreenSquareAccord comms director makes their role personal too, conflict is inevitable.

www.greensquareaccordresidents.co.uk/blog/the-steve-hayes-waynbsp-aka-hayes-on-whynbsp

#SteveHayes again proving he knows very little when it comes to reputation management and privacy laws! #GreenSquareAccord #RuthCooke

Housing Sector Dictionary — Housing Sector The Housing Sector Dictionary is a plain-English guide to 50+ common housing terms, acronyms, and regulations. From Section 20 and service charges to governance grades, the Housing Ombudsman, and retr...

Housing is full of jargon. Section 20? Decanting? Viability?

I’ve built a free tool to strip it back to plain English:
www.housingsector.co.uk/housing-sect...

The Housing Sector Dictionary is live. No spin. No sector-speak. Just clarity.

#Housing #SocialHousing #Residents #HousingSector

Rotherham Council to decide on future of landlord licensing - BBC News The scheme in Rotherham aims to improve housing standards and tackle anti-social behaviour.

Council to decide on future of landlord licences

Between May 2020 and April 2025, council officers inspected 2,377 homes and found hazards in 65% of those, including dangerous wiring, severe damp and fire risks.

www.bbc.com/news/article...

Accent Housing Leading by Example — Housing Sector Accent Housing are showing what’s possible when housing is done differently. From Tanya Scott’s leadership in safeguarding and specialist housing, to delivering 39 rural exception homes in Little Down...

@cambsacre.bsky.social I’ve been rebuilding the Housing Sector directory, starting with the A’s.
@accenthousing.bsky.social were one of the first to respond — sharing three strong examples of good practice. Read the feature here:

housingsector.co.uk/blog/accent-...

#HousingSector #AccentHousing

YouTube video by Housing Sector The Housing Sector Podcast #51 - The Frank Truth About Housing with Frank Chiverton

The Housing Sector Podcast #51 – The Frank Truth About Housing with Frank Chiverton

We talk build quality collapse, lack of oversight, Decent Homes failures, unqualified sign-offs, substandard products, and industry bodies enabling it all.
youtu.be/p_30nYAFPD8

#HousingSector

YouTube video by Housing Sector Housing Sector Blog - What Do I Mean by the Echo Chamber?

What Do I Mean by the Echo Chamber?
youtu.be/8b8Gd5dZal8
The same voices keep dominating the housing conversation — while real resident experience gets sidelined, silenced, or spun.

It’s time to break the echo chamber.

Councils 'need new powers' to stop private landlords hoovering up social housing A report from Common Wealth claimed councils need a stronger "Right to Buy Back" with 41% of the 2.4 million homes sold under Right to Buy now in the hands of private landlords

Councils 'need new powers' to stop private landlords hoovering up social housing

A report from Common Wealth claimed councils need a stronger "Right to Buy Back" with 41% of the 2.4 million homes sold under Right to Buy now in the hands of private landlords

www.mirror.co.uk/news/politic...

New Belfast City Centre housing waiting list shows around 4,000 interested So far only Loftlines apartments are included in the scheme

A new scheme by the Housing Executive to promote city centre living in Belfast has attracted a 4,000 “interested” list, despite there only being only around 77 social housing units actually available so far in the project.

www.belfastlive.co.uk/news/belfast...