North Yorkshire Citizens Advice & Law Centre

There’s several reasons why your energy bill could be higher than you expected.

➡️ Your meter might be faulty or your energy supplier might have overcharged you.

Our advice can help ⤵️
bit.ly/4iRpRqP

Sue is all set up at #Leyburn Market with the #RuralAdviceBus.

If you need support to find a way forward through information or advice come and have a chat with our friendly team 😊 We are here until 12pm today

When you’ve missed a council tax payment, it means you owe money to your council and are in ‘arrears’.

Make sure you contact your council to explain your situation if you can’t pay.

We’ve got advice on what steps you can take. Check the link in bio 🔗
bit.ly/4pfAs1c

The #RuralAdviceBus visits #Thirsk Market this Monday between 10am and 1pm.

If your out and about and need free, confidential and impartial advice or information, come and say hello 👋

If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement.

It doesn't matter if you bought the item new or secondhand - you'll still have rights.

More here ⤵️
bit.ly/3vC3e25

Are you facing problems with damp in your home?

It’s your landlord’s responsibility to find out what’s causing the damp.

Here’s what you need to know ⤵️
bit.ly/3X2JzWN

Cherelle is all set up and ready to support the local community with energy advice at #Harrogate Library

If you need support to find a way forward come and say hello 👋 We are here until 1pm

Check if you can take time off work Check your right to time off work, including paid and unpaid leave. You have the right to take time off work in certain circumstances, your 'statutory rights'.

You have the right to take time off work in certain circumstances - these are called 'statutory rights'.

This time off might be paid leave or unpaid leave.

Check your work rights ⤵️
www.citizensadvice.org.uk/work/time-of...

The #RuralAdviceBus is at #Bedale market this morning.

Due to the weather we are operating mainly inside the advice bus today. We are here until 12:00pm

❄️ Will you be travelling to Europe this winter?

Check your passport is valid for the dates you’re travelling.

Our advice can help you ⤵️
bit.ly/457SkSY

If you’re threatened with homelessness, it’s usually worth applying to your local council for help.

They might be able to help you stay in your home or find an alternative place to live.

Check our advice ⤵️
bit.ly/4pKZsNE

Are you worried about your finances and need help?

✅ You should always start by checking if you can get any benefits.

Our online advice can help you navigate this ⤵️
bit.ly/4pK77vN

The #RuralAdviceBus visits #Leyburn Market this Friday between 10am and 12pm.

Our friendly adviser will also be attending the #CuppaConnect event at the Leyburn Arts and Community Centre between 10am and 12pm

The #RuralAdviceBus visits #Bedale Market this Tuesday between 10am and 12pm

If you need support to find a way forward through information or advice come and have a chat with our friendly team 😊

Did you know Citizens Advice provides a free, impartial, independent service that supports people to make a new Universal Credit claim?

Check out the Help to Claim Service⤵️
bit.ly/37Yj5Q1

💡 Did you know you can apply to be added to your electricity network’s priority support register?

Your suppliers might agree to send you bills in large print or braille, or to another person like a family member or carer.

Find more advice here - bit.ly/4oYvAgQ

Turning the Tide or Treading Water? Living Standards After the Budget After the government’s key announcements and the recent Autumn Budget, we’ll explore what those decisions mean for households and families.

The Autumn Budget has been announced.

What do the Government’s latest decisions really mean for households and families across the UK?

Join @citizensadvice.bsky.social on 11 December, 11.30 - 12.30pm to hear more:
shorturl.at/dnLDp #CADataInsights

🚄 Has your train journey been delayed or cancelled?

You might be able to get a refund or compensation.

Check what you’re entitled to ⤵️
bit.ly/4pDNiX5

Reviewing your subscriptions?

You can stop unwanted 'continuous payments', like for a gym or magazine, by contacting your bank or card issuer directly.

Find out more ⤵️
bit.ly/4pDPU7m

You might be able to claim benefits if:

➡️ You have difficulty with everyday tasks or getting around
➡️ You can’t work because you’re sick or disabled

Our advice can help you ⤵️
lght.ly/b32iimk

🏠 If you share a house with someone, it’s important that you understand how your tenancy is organised.

This can impact your rights and responsibilities.

Our online advice can help you ⤵️
bit.ly/3Us0jVY

Are you a refugee, asylum seeker, work migrant or Ukranian guest?

Do you need free, impartial and confidential advice or information?

Here are our #SWIFT Project outreach venues for December.

For more information visit www.cany.org.uk/swift-project/

Do you have a military connection and need free, confidential and impartial advice or information?

Here are our #CatterickConnection outreach venues for December.

For more information visit www.cany.org.uk/catterick-co...

There are some steps you can take to stop getting nuisance calls and texts that you don’t want.

You can register for free with the Telephone Preference Service to reduce nuisance calls.

Check our advice ⤵️
bit.ly/44cE8cf

Advice Bus and Van - North Yorkshire Citizens Advice and Law Centre (NYCALC) Every month our Advice Bus and Van visit a number of locations across North Yorkshire as part of our Rural Reach Programme. Check out where we'll be visiting over the next month!

Wondering where the #RuralAdviceBus and #RuralAdviceVan will be visiting this December?

Here is our timetable: www.cany.org.uk/bus-van/

Are you expecting a delivery? If you get a text asking for payment to release or redirect a parcel, it’s likely a scam.

Don’t be rushed – always check directly with the delivery company via their official website.

#BlackFriday

🏡 Are you moving home?

Let your energy supplier know so you don’t end up paying too much for your gas and electricity, or paying for energy you didn’t use.

To get advice ⤵️
lght.ly/bmfll5

Millions of children across the UK are living in Fuel Poverty.

If you need support in North Yorkshire contact us today.

#FuelPovertyAwarenessDay

We are supporting #FuelPovertyAwarenessDay today because everyone deserves a warm and healthy home.

If you need suppprt in North Yorkshire, we are here for you.

Worried about choosing between Heating and Eating this winter?

Speak to one of our Energy Advisors to see how we can help.
#FuelPovertyAwarenessDay