Harmonic Design

Meet Becky Scheel—service designer + Creative & Community Lead at Harmonic Design. A design polymath (UX, exhibits, data viz, graphic design) with published work on digital enrichment for orangutans. Wildlife lover. Giving a h*ck. (Still waiting on a red panda emoji.)

Internships - Harmonic Design At Harmonic Design, we support the growth of the service design field by offering summer internships to students who bring design into strategy and look at

⏰ Time is running out—Harmonic Design’s Summer Internship Program. Applications close Fri, Jan 16, at Midnight (EST).

If you’re ready to gain hands-on experience in service design, collaborate on impactful projects, and learn from industry leaders, apply today at thisisharmonic.com/internships/

Internships - Harmonic Design At Harmonic Design, we support the growth of the service design field by offering summer internships to students who bring design into strategy and look at

⏰ One week left!
Applications for Harmonic Design’s 2026 Internship close in 7 days.

Curious what it’s really like? Check out our page to hear from past interns, then apply.
👉 thisisharmonic.com/internships/

Meet Felisha, Service Designer at Harmonic.
She focuses on human-centered design with a strong interest in neurodivergent needs, bringing sharp spatial thinking, pattern recognition, and detail-driven problem solving to every project.

#servicedesigner #harmonica

collage with former Harmonic interns

Applications for our Summer 2026 internship are officially OPEN.

Eligible applicants include rising or graduating undergraduate students as well as current graduate students.

Find out more and apply at thisisharmonic.com/internships/

Connecting the Dots: Expanding Our Vision of Community in Service Design - Harmonic Design What does community truly mean for service designers today? Beyond our professional circles, how might we cultivate deeper, more transformative networks

What does community mean in Service Design?

Not just who’s in your circle—but how you build it.

Felisha Araniti’s latest blog challenges us to grow beyond silos, connect across disciplines, and lead with curiosity + care.

thisisharmonic.com/connecting-t...

#ServiceDesign #ThisIsHarmonic

Thanksgiving 2019: Studio potluck. Leah brought those garlic parmesan carrots.

We still talk about them.

This season, we’re grateful for the moments that land and last—on the plate and in the work.

👉 thisisharmonic.com/holidays/the...

#Thanksgiving #ServiceDesign #StudioLife

Harmonic Design with depth, curiosity, and a love of design philosophy.📚

Just don’t ask how many of those books he’s finished. According to Stephen, it has more to do with hoarding than erudition.

#DesignResearch #ServiceDesign #Harmonica

Shreya and PQ introducing Advancing Service Design

📅 November 19-20 | Virtual

rosenfeldmedia.com/advancing-se...

#AdvancingServiceDesign #ASD25 #ServiceDesign

Shreya Dhawan joins the latest Rosenfeld Podcast with Gustavo Vieira from Livework - Harmonic Design Advancing Service Design 2025 is right around the corner—and this year’s theme, Performance, promises to push our practice further than ever.

🎧 New Rosenfeld Podcast: Harmonic’s Shreya Dhawan joins Livework’s Gustavo Viera to talk Performance — this year’s #AdvancingServiceDesign theme.

👉 thisisharmonic.com/shreya-dhawa...
📅 November 19-20 | Virtual

#AdvancingServiceDesign #ASD25 #ServiceDesign

Meet Shreya — Lead Service Designer
This month:
🎤 Spoke at #CanUX
🎓 Led a sold-out workshop in Barcelona
🧩 Co-curating #ASD2025 on how service design performs across orgs + systems.
Systems thinker, mentor, and community builder through and through.

#ServiceDesign #Harmonica

Big week in Dallas! 🙌
Harmonic was proud to sponsor #SDGC25, hosting a sold-out workshop, joining the debate, and connecting with designers from around the world.

#servicedesign #systemsthinking #SDGC25

Systemic challenges aren’t solved in silos.
At #SDGC25, Parc Masterson and Meghana Srinivasan led a packed room through A Matter of Scale—a hands-on exploration of how to define scale, unbundle complexity, and act together.

#servicedesign #systemsthinking #ThisIsHarmonic

Our workshop: A matter of scale: navigating systemic challenges in practice, in full swing at #SDGC25

Still energized from #BeyondTheMap in Barcelona! 🌍✨

PQ shared how turning service design inward drives lasting org change—and teamed up with Mariah Mills & Shreya Dhawan for a sold-out workshop on journey management & performance engines.

Grateful to be part of this bold, smart community.

Harmonic's CEO and co-founder, PQ @ptquattlebaum.bsky.social, delivers his keynote at Beyond the Map today in Barcelona

Beyond the Logo: SDGC25 Community Voices Special nº013 YouTube video by Service Design Network

James Morelli, COO and Co-Founder, discusses partnership with the Service Design Network and their upcoming conference: www.youtube.com/live/HVYPY3_...

🎤This past weekend at @canuxconf.bsky.social, Harmonic’s Shreya Dhawan broke down what it really takes to move from journey mapping to journey management.

🔍 Data-driven. Contextual. Ongoing.
This is how we make services truly evolve.

#CX #JourneyManagement #ServiceDesign #CanUX

Patrick Quattlebaum, our CEO, is a guest editor in the latest Touchpoint, spotlighting how service design continues to reshape business for the better.
Explore the issue → thisisharmonic.com/harmonic-ceo...

#ServiceDesign #Touchpoint #HarmonicDesign

Harmonic Design CEO Patrick Quattlebaum Named Guest Editor of Touchpoint Journal on Business Transformation - Harmonic Design As service design continues to mature, it’s evolving beyond tools like journey maps and service blueprints to become a strategic driver of human-centered

What happens when service design scales? The new issue of Touchpoint—guest edited by our CEO, Patrick Quattlebaum—explores transformation at every level.

Read more → thisisharmonic.com/harmonic-ceo...

#ServiceDesign #Touchpoint #BusinessByDesign

Creativity, Craft, and the Power of Making — Harmonic Design By: Becky Scheel, Creative and Community Lead

In a world of AI everything, what does craft still have to offer?
In her new blog, Becky Scheel shares why making with care and embracing constraints became the theme of this year’s Practice Week at Harmonic.

“Constraint is not the enemy of creativity; it’s the medium.”

medium.com/@thisisharmo...

👋 Meet Parc Masterson, Lead Service Designer at Harmonic Design—a multidisciplinary designer & coach who helps teams navigate complexity, unlock clarity, and deliver meaningful work. His practice is grounded in participation and powered by frameworks that make complexity actionable.

#Harmonica

Some scenes from @civictechatlanta.bsky.social Atlanta City Camp this past weekend (which we are also proud to sponsor) 💪

#CivicDesign #CityCampATL #DoGoodATL

YouTube video by Harmonic Design A Summer at Harmonic Design: Emily Zhou’s Internship Experience

That’s a wrap 🎬 Our 2025 summer intern Emily Zhou reflects on her time with us at Harmonic Design—projects, lessons, and a little bit of magic ✨

Check it out 👉 www.youtube.com/shorts/x_VAh...

#HarmonicDesign #Internship

Practice Week 2025 has been a powerful reminder of why we make space for creativity and reflection in our work. We’re grateful to everyone who joined and partnered with us for bringing curiosity, play, and care into the week. Here’s a look at some of the moments that made it so memorable ↓

That’s a wrap on Practice Week 2025 🎉 We closed out with a powerful storytelling workshop — the perfect reminder that creativity and craft thrive when shared.

Big thanks to everyone who joined, played, and reflected with us this week 💡✍️ #PracticeWeek

All Hands

✨ Last night we asked: What is civic design? What responsibilities do designers hold? And how can participatory methods help shape more equitable civic futures?

Big thanks to panelists Carl DiSalvo, Sophie Engel, Shaun Mosley & Annie Wolaver 🙌 #CivicDesign

To kick things off, here’s your warm-up challenge: try something new this week!

It doesn’t have to be big—just different:  

🥒 Cook with an ingredient you’ve never used.  
✍️ Write a quick haiku   
🎨 Doodle something playful.  
🛠️ Experiment with a new app or tool.  
🖼️ Create art outdoors

✨ We’re gearing up for #PracticeWeek2025! ✨
This year’s theme: creativity + craft—balancing bold play with deep practice. Creative pursuits fuel our work + well-being, and here’s a glimpse of how Harmonicas makes space for creativity beyond the studio.