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James Higgott

@jiggott.bsky.social

Head of Product for NHS App at NHS England. Expect digital health + culture + cricket + games + low-res puns.

919 Followers  |  309 Following  |  407 Posts  |  Joined: 21.10.2023  |  1.9216

Latest posts by jiggott.bsky.social on Bluesky

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Monthnote: July 2025 This monthnote is a little delayed because I have been on a family holiday in the midlands. I had a lovely time, thank you for asking.

My monthnote for July is mostly about the Government's 10 Year Health Plan and what it means for the NHS App.

jiggott.medium.com/monthnote-ju...

05.08.2025 22:23 β€” πŸ‘ 7    πŸ” 1    πŸ’¬ 0    πŸ“Œ 0
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Monthnote: July 2025 This monthnote is a little delayed because I have been on a family holiday in the midlands. I had a lovely time, thank you for asking.

My monthnote for July is mostly about the Government's 10 Year Health Plan and what it means for the NHS App.

jiggott.medium.com/monthnote-ju...

05.08.2025 22:23 β€” πŸ‘ 7    πŸ” 1    πŸ’¬ 0    πŸ“Œ 0

This is very timely. I'm contemplating the same thing for my 8yo.

31.07.2025 11:48 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

I went a few weeks ago with my kids. I enjoyed it way more than I thought I would.

25.07.2025 12:20 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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In Focus: Black Sabbath 23rd December 2022 Playing Heavy Metal , Rock N Roll, Psychedelic Rock. The true progenitors of the darkest art: heavy metal. Birthed in the industrial fug of 1960s Birmingham, Black Sabbath set themselves apart from ot...

Greatest Hits can be OK too: www.nts.live/shows/in-foc...

22.07.2025 18:24 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

I was a late convert to Black Sabbath. If you need a tribute that isn't your standard Greatest Hits these are great:

Freak Zone Sabbath special: www.bbc.co.uk/programmes/m...

NTS Guide to UK Hard Psych: www.nts.live/shows/the-nt...

22.07.2025 18:23 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

Oof, yes. I spotted that.

15.07.2025 12:15 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

I'm still thinking about the finish to the Test yesterday if that helps.

15.07.2025 11:14 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

There are often comedic touches in otherwise serious(ish) genre things, like:
- The sarcastic robot in Interstellar
- C3PO
- Ship names in Iain M Banks' Culture series

11.07.2025 22:17 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

+1 for Discworld/Pratchett, HHGTG/Adams, Portal, Bill & Ted, Futurama, Garth Marenghi's Dark Place

Unmentioned so far, I think:
- Robert Rankin's Brentford Trilogy
- Some Vonnegut (esp Sirens of Titan, Timequake) are very silly
- Alice in Wonderland

11.07.2025 22:15 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

Release notes are something we have to do as part of app store approvals. They're not a great way of communicating to actual users, and very few users read them.

09.07.2025 10:23 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

They pay out more per stream than any of the others.

09.07.2025 06:34 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

+1 for Qobuz

06.07.2025 11:23 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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Action link - NHS digital service manual Use action links to help users get to the next stage of a journey quickly by signposting the start of a digital service.

Did this user have a view on action links? service-manual.nhs.uk/design-syste...

04.07.2025 11:31 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

I thought I booked in some time with you today but there's nothing in my calendar. Any ideas?

04.07.2025 09:34 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

Dapper. Break a leg, Matt.

03.07.2025 07:40 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

I've just edited it to make that more explicit.

03.07.2025 06:23 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Thanks! We aim for a mix of the 2: what we delivered and the impact it's had. It's sometimes too soon to see the effect but there's usually something you can say on that front.

03.07.2025 06:21 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
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Monthnote: June 2025 This month was all about planning for the next quarter, the NHS 10 Year Plan and how we deal with issues in live on the NHS App.

My monthnote for June contains (yet) more thoughts on portfolio-level planning, how to define the zombie phrase "front door to the NHS" and a warning about unplanned work and interruptions. weeknot.es/monthnote-ju...

03.07.2025 05:32 β€” πŸ‘ 4    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

I didn't take it as such. If I were starting now I'd probably choose Ghost or some sort of roll-your-own. It just takes time to shift.

01.07.2025 14:36 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Ta. And I can fully believe that we came up with the same title independently - it's an obvious-but-good pun.

01.07.2025 14:34 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Thanks, Mary. Getting off Medium is on my to-do list but I've got a busy job and 2 young kids so isn't happening any time soon.

01.07.2025 14:29 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

I'm worried about them in this heat. I keep escorting them back towards the pond when they go astray.

01.07.2025 14:28 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0
Tiny frog on the back of my hand - it's less than half the width of my little finger, and I have slender fingers.

Tiny frog on the back of my hand - it's less than half the width of my little finger, and I have slender fingers.

After a bumper crop of frogspawn we have hundreds of these teeny tiny frogs hopping around the garden. They're so cute.

01.07.2025 13:47 β€” πŸ‘ 21    πŸ” 1    πŸ’¬ 1    πŸ“Œ 1
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β€˜appy now? I’ve been thinking a lot about public sector apps.

I wrote up a pros/cons session on public sector apps - I even used the same 'Appy now? title as you - from a product manager event about a year ago: medium.com/@jiggott/app...

01.07.2025 13:27 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 1    πŸ“Œ 1

No need - I can see we're both free Friday morning.

01.07.2025 13:23 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

Hello Ian. Which bit of the NHS? It's actually been pretty quiet these last 3 years. Just muddling along.

01.07.2025 12:19 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0

All you need is an artfully arranged plate of biscuits.

25.06.2025 20:13 β€” πŸ‘ 1    πŸ” 0    πŸ’¬ 0    πŸ“Œ 0

Yup. Same here, even though I was adjacent to it.

Have you read Dean's history of the NHS design system?

25.06.2025 19:50 β€” πŸ‘ 0    πŸ” 0    πŸ’¬ 1    πŸ“Œ 0

I'm going to be a contrarian and say I have zero opinions on this very mild rebrand. It's lemon and herb at best.

25.06.2025 19:39 β€” πŸ‘ 2    πŸ” 0    πŸ’¬ 2    πŸ“Œ 0

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