London TravelWatch

A train appearing through a tunnel filled with Christmas baubles

This holiday season there will be engineering works taking place resulting in reduced services, station closures and disruptions affecting transport across the capital.

Make sure you check before you travel!

https://www.londontravelwatch.org.uk/news/christmas-and-new-year-travel-disruption/

A hand with painted fingernails and a grey coat selecting a ticket option on a ticket machine inside a rail station

When travelling on public transport, if you don’t have a valid ticket, or haven’t paid using contactless methods, you could receive a fine.

Find out more about penalty fares https://www.londontravelwatch.org.uk/complaints-and-appeals/penalty-fares/

#London #LondonTransport

This is a document titled "Estimates of station usage April 2024 to March 2025" from the Office of Rail and Road (ORR), dated 4 December 2025. It summarises the annual statistical release, noting 1.73 billion passenger rail journeys were made. Table 1.1 lists the top five most used stations by entries and exits: London Liverpool Street (98.0 million), London Waterloo, London Paddington, Tottenham Court Road, and London Bridge. The least used stations mentioned are Elton and Orston in Nottinghamshire (68 entries and exits).

This document excerpt, 2. Station entries and exits, from the ORR's "Estimates of station usage April 2024 to March 2025" report, highlights the most used stations. Figure 2.1 is a horizontal bar chart showing the ten most used stations in Great Britain by entries and exits, with London Liverpool Street topping the list at 98.0 million. The next busiest stations are London Waterloo (70.4 million), London Paddington (69.9 million), and Tottenham Court Road (68.1 million). The text notes that nine of the top ten stations are in London.

A bar chart titled "Birmingham New Street was the most used station outside of London, April 2024 to March 2025" shows the top ten most used railway stations outside London. Birmingham New Street is highest with 36.6 million entries and exits, followed by Manchester Piccadilly (27.4m) and Leeds (27.3m). Other stations include Glasgow Central (25.3m), Edinburgh (22.8m), and Gatwick Airport (21.2m). The chart also mentions the Elizabeth line and its busiest stations in the accompanying text.

A bar chart titled "Six of the ten busiest flows were on routes only served by the Elizabeth line" shows the top ten busiest flows between pairs of railway stations in Great Britain, April 2024 to March 2025. The busiest flow was Tottenham Court Road and London Liverpool Street with 8.7m journeys, followed by London Paddington and Tottenham Court Road (7.2m), and Bond Street and Tottenham Court Road (6.8m). Six of the top ten flows are on Elizabeth line routes.

London Liverpool Street remains Britain’s busiest station with 98m entries and exits, driven by strong Elizabeth line demand. Elton and Orston was the quietest with 68. Birmingham New Street topped usage outside London, followed by Manchester Piccadilly and Leeds, which both saw steady growth.

An aerial view of the city of London, with the Gherkin and other landmarks visible

Each month, we respond to a range of consultations on the transport issues that affect London's travelling public.

Head to our website to see our latest responses and recent successes https://www.londontravelwatch.org.uk/insight-and-advocacy/latest-consultation-responses/

#London #LondonTransport

A train appearing through a tunnel filled with Christmas baubles

This holiday season there will be engineering works taking place resulting in reduced services, station closures and disruptions affecting transport across the capital.

Make sure you check before you travel!

https://www.londontravelwatch.org.uk/news/christmas-and-new-year-travel-disruption/

Everyone has the right to feel safe when travelling on public transport, whatever their background.

If you've experienced a hate crime or incident, or been a witness to one while travelling in London, you can report it to TfL https://tfl.gov.uk/travel-information/safety/report-a-crime-or-incident

We’ve previously shown our support for the DLR extension to Thamesmead so we’re pleased it was confirmed in today’s #Budget that the work will go ahead.

The project which will improve connectivity in this part of south-east London, unlocking new homes and jobs.

#Budget2026

A wide aerial view of central London on a clear, sunny day, showing the River Thames, Tower Bridge, and the Shard.

NEW: Help inform our plans for 2026.

I’m working on the next Budget for London, my plan to continue building a fairer, safer and greener London.

Share your views on what London needs more of next year. Join @talklondon.bsky.social and take the short survey now:

bit.ly/4ocSjEI

Digital bus stop countdown screen

London bus users: have you noticed that bus stop screens and apps are giving less accurate info than usual? Do unexpected buses suddenly appear? Or do they disappear suddenly from apps?

If you’ve noticed more of these issues recently, please let us know www.londontravelwatch.org.uk/feedback-form/

A tube roundel sign reading way out

Our newsletter readers told us their favourite thing about London’s public transport is the Elizabeth line. Do you agree? Tell us the best thing about #LondonTransport below ⬇️

And don't forget to sign up to our newsletter to have your say! https://mailchi.mp/londontravelwatch/sign-up-for-updates

A red London bus waiting at a bus stop on a bright day

The most popular form of public transport in London is the London bus, with 1,842,000,000 journeys taken in 2024 alone!

Find out more about the work we are doing to improve London buses https://www.londontravelwatch.org.uk/campaigns/making-buses-better/

#London #LondonBus #LondonTransport #CTBM25

We're really pleased that, at long last, contactless payments are being rolled out at more stations - including Stansted Airport where we know passengers were receiving fines.

But passengers need to check to make sure they are getting the best fare.

www.londontravelwatch.org.uk/news/contact...

Latest podcast on safety and security on the TfL network - London TravelWatch Safety on the pubic transport network is very important to us at London TravelWatch, and something we have long campaigned for. You can read our research here. To find out more about what Transport fo...

Find out more here www.londontravelwatch.org.uk/news/latest-...

Episode 3 of Talking Transport is live! 🎙️

We speak with Siwan Hayward, TfL’s Director of Security, Policing & Enforcement, about personal security on the network - from active bystanders to tackling VAWG and hate crime

Watch on YouTube or listen wherever you get your podcasts #TravelSafe #VAWG

Don't miss a thing! Keep in touch with our work, campaigns, news and views.

Sign up to our newsletter https://mailchi.mp/londontravelwatch/sign-up-for-updates

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London TravelWatch aims to be the voice of the travelling public in championing measures to improve transport in London.

Find out more about our work and campaigns https://www.londontravelwatch.org.uk/about-us/

#London #LondonTransport #Travel

Planning a visit to #London? There are different ways to pay for your journey ...

https://www.londontravelwatch.org.uk/advice/paying-for-your-journey/

#LondonTransport

Christmas and New Year travel disruption - London TravelWatch This holiday season there are a number of engineering works taking place meaning reduced services, station closures and travel disruption.

T’was a month before Christmas… and all through the city, transport changes were brewing — some small, some not too pretty 🎄✨ 🚆

Stay ahead of the festive shuffle with our Christmas travel guide 👉 londontravelwatch.org.uk/news/christm...

#ChristmasRailWorks #ChristmasinLondon

New lifts give step-free access for passengers at Sutton Station insidecroydon.com/2025/10/27/n... #Sutton #Southern #Thameslink @ldntravelwatch.bsky.social @abcommuters.bsky.social

A hand with painted fingernails and a grey coat selecting a ticket option on a ticket machine inside a rail station

When travelling on public transport, if you don’t have a valid ticket, or haven’t paid using contactless methods, you could receive a fine.

Find out more about penalty fares https://www.londontravelwatch.org.uk/complaints-and-appeals/penalty-fares/

#London #LondonTransport

Everyone has the right to feel safe when travelling on public transport, whatever their background.

If you've experienced a hate crime or incident, or been a witness to one while travelling in London, you can report it to TfL https://tfl.gov.uk/travel-information/safety/report-a-crime-or-incident

Last week we published new research looking into the barriers people face when trying to walk and wheel around the capital 🚶‍♀️ 👨‍🦽

We found that night-time in particular presented its own set of challenges - especially for women and Disabled people #walking #wheeling #walkinglondon

The trains and the strain - London TravelWatch Trevor Rosenberg takes us through the recent problems on the Bakerloo line and what we should expect to see in future.

Read more about the recent problems here ⬇️ www.londontravelwatch.org.uk/news/the-tra...

Our CEO Michael Roberts spoke to the @londonassembly.bsky.social Budget and Performance Committee yesterday about what’s been going wrong on the Bakerloo line lately 🚇 🟤

Hear what he had to say and read the full story in our latest blog ⬇️

The trains and the strain - London TravelWatch Trevor Rosenberg takes us through the recent problems on the Bakerloo line and what we should expect to see in future.

The Bakerloo line’s ageing trains are causing frequent delays. Transport for London says services are improving, but funding for replacements is still lacking. @ldntravelwatch.bsky.social will keep pushing for action and carefully monitoring progress.
www.londontravelwatch.org.uk/news/the-tra...

The trains and the strain - London TravelWatch Trevor Rosenberg takes us through the recent problems on the Bakerloo line and what we should expect to see in future.

Bakerloo line passengers have faced months of strain on its ageing trains 🟤 🚇

We’ve been digging into what’s been going wrong and what TfL says comes next 🔍 🤔

Read what we found:
🔗 www.londontravelwatch.org.uk/news/the-tra...

#BakerlooLine

An image of buses driving in the city of London with the gherkin building visible in the background

Planning a visit to #London? Get the lowdown on the best way to get around the capital https://www.londontravelwatch.org.uk/advice/

#LondonTransport #Travel #LondonBus #LondonUnderground

A blue box with the words: 71 percent say issues such as overcrowding, pavement obstacles, lack of toilets and uneven pavements prevent them from walking or wheeling in London more often. There is a small graphic of a person walking in the top right corner

Today, London TravelWatch has launched new research into walking and using wheelchairs and mobility aids in the capital. The research, ‘Making space’, found that many issues stop people walking and wheeling more often.

Read our recommendations in full www.londontravelwatch.org.uk/campaigns/ma...

October is #BlackHistoryMonth, and we're celebrating the contributions the Black community has made to London’s transport system over the years.

Read more ➡️ https://www.londontravelwatch.org.uk/news/celebrating-black-history-month/

#BHM2025