Trident Group

Image of a man with the text saying "StreetLink connects people sleeping rough to the local support they need. Whether you are sleeping rough or are worried about someone sleeping rough, you can use StreetLink to make an alert to local authorities and outreach teams in your area."

Due to the cold weather the Severe Weather Emergency Protocol has been activated until tomorrow.

If you see someone rough sleeping, please let us know on https://ow.ly/OCm750U7PaF.

📞 In an emergency call 999 for an ambulance 🚑

Learn more at: https://ow.ly/EekN50U7PeP

Worried you may be experiencing damp and mould in your home? 👀

6.5 million households in the UK are affected by damp and mould which can lead to health risks. 😷

Check your home today and contact us if you need support! 🏡

✉️ Customerservices@tridentgroup.org.uk

✨ Need to raise a repair?

With the MyTrident Portal, you can report a repair quickly, efficiently, and at any time — all from the comfort of your home.

🔧 Visit the MyTrident Portal today and manage your repairs in just a few clicks:

👉 https://www.tridentgroup.org.uk/mytrident

💛

January is a challenging financial month for many of us.

With the month ending and rent due for some, we want to let you know we're here to support you!

Speak to your Income Officer by calling 0121 633 4633 or emailing locality@tridentgroup.org.uk for help with budgeting.

Would you like to be able to keep track of your rent balance on your phone? 📲...

Our MyTrident portal puts the power in your hands to manage your finances on the go! 🚶‍♀️‍➡️

Register here today: 👇
https://tridentgroup.org.uk/my-home/mytrident/

We know how important pet ownership can be for maintaining routine and positive wellbeing. 🥰

Understand our policy and how to inform us you want to invite a pet into your home here : https://tridentgroup.org.uk/pets-at-home-our-policy/

One simple habit to keep you fire safe!

It's important to keep your communal areas clear of anything that would prevent an escape in a fire.

Our teams visit sites regularly to do checks and can confiscate items left.

https://tridentgroup.org.uk/keeping-you-safe-keeping-your-communal-areas-clear/

Are you the type to fix something at the first sign of trouble, or do you carry on hoping the issue will disappear?

Take Register my Appliance’s Week’s quiz to see how you handle life’s ups and downs – and remember to register your appliance today!
www.registermyappliance.org.uk/registration/

We want to improve our service so our partners TLF Research have been asking you your opinions.

The video below show how we did between October and December 2025.

Want to tell us how to improve? Get involved at https://ow.ly/S61Q50X5Ibl

January feeling longer than usual? 😞

We know that budgets can feel stretched this time of year but it's important that you make rent the first bill you pay.

We're here to support you so ask to speak to your Income Officer by ringing 0121 633 4633 or emailing locality@tridentgroup.org.uk

Get some free peace of mind by registering your appliances – new or old – so you will know if ever a safety repair is needed. Visit www.registermyappliance.org.uk #regmyappliance2026

We always want you to feel safe in your home...

If you are worried about anti-social behaviour, report it to us by calling on 0121 633 4633 or by emailing us on ASBGroup@Tridentgroup.org.uk

In an emergency always call the Police on 999 or 101.

Today is Houseplant Appreciation Day...🪴

We encourage our residents to have a plant to their home as they brighten a room and lift the mood!! 🏡

Plants really help make a house a home and we would love to see a photo of yours 🥰

6 Simple Ways to Beat the Cold and Protect Your Home This Winter

https://tridentgroup.org.uk/are-you-winter-ready/

Service Update:📢

We’re doing all we can to keep services running as normal, but due to the weather some may be reduced due to demand.

✅ Contact us remotely:

📞 0121 633 4633
📧 customerservices@tridentgroup.org.uk

Thanks for your understanding—we’ll keep you updated! 💙

❄️ With Storm Goretti approaching we’re working with Birmingham City Council to keep people safe and warm in these conditions. 🤝🧣

Read more ⬇️

https://www.birmingham.gov.uk/news/article/1704/birmingham_mobilises_to_protect_people_who_are_sleeping_rough_during_the_severe_weather

January often feels like a long month after an expensive festive period 🤯...

If money is tight, our Income Team can help with budgeting and benefits so you can make paying your rent for the month easier.


Email us today : IncomeManagement@tridentgroup.org.uk 💫

My Trident: Your Resident Portal - Trident Group Our online portal makes managing your home simpler - why not give it a go?

Have you tried the Trident resident portal yet? ⏰

If so, let us know how you found the features? ...

https://tridentgroup.org.uk/my-home/mytrident/

We would love your feedback to make the experience better for everyone!

Image of a man with the text saying "StreetLink connects people sleeping rough to the local support they need. Whether you are sleeping rough or are worried about someone sleeping rough, you can use StreetLink to make an alert to local authorities and outreach teams in your area."

Due to the cold weather the Severe Weather Emergency Protocol has been extended until 9 January.

If you see someone rough sleeping, please let us know on https://ow.ly/OCm750U7PaF.

📞 In an emergency call 999 for an ambulance 🚑

Learn more at: https://ow.ly/EekN50U7PeP

Image of a man with the text saying "StreetLink connects people sleeping rough to the local support they need. Whether you are sleeping rough or are worried about someone sleeping rough, you can use StreetLink to make an alert to local authorities and outreach teams in your area."

Due to the cold weather the Severe Weather Emergency Protocol is in place until 5 January.

If you see someone rough sleeping, please let us know on https://ow.ly/OCm750U7PaF.

📞 In an emergency call 999 for an ambulance 🚑

Learn more at: https://ow.ly/EekN50U7PeP

We couldn't resist joining in on the wrapped meme (sorry!). 🥺

Check out what we have achieved in 2025 and what our resolutions are for the new year here. 💜💚

Happy New Year!

Merry Christmas from all of us here at Trident Group 🎅

💚💜🧡

Our offices are now closed for the festive period re-opening at 9am on Friday 2 January 2026.

If you need to report an emergency repair, please call: 0121 643 6060

For care and support queries please contact your support worker or service team directly.

Image of a man with the text saying "StreetLink connects people sleeping rough to the local support they need. Whether you are sleeping rough or are worried about someone sleeping rough, you can use StreetLink to make an alert to local authorities and outreach teams in your area."

Due to the cold weather the Severe Weather Emergency Protocol is in place until 26 December.

If you see someone rough sleeping, please let us know on https://ow.ly/OCm750U7PaF.

📞 In an emergency call 999 for an ambulance 🚑

Learn more at: https://ow.ly/EekN50U7PeP

Meet Santa's Elves!🎅

Our residents and colleagues at Oakland Village were Santa's Elves this year buying presents for local children who might not have got a gift this year.

They bought over 300 gifts helping bring the Christmas magic!

All 100 Christmas hampers collected today! Local parents were thrilled, and some were moved to tears seeing the support for so many families.

One mum said: “Without Deelands Hall, I wouldn’t have had a Christmas.” ❤️

We are proud of the work of our Deelands Team 🎅

🎅 Our Deelands Hall team know how to do Christmas right!

Packed party, food for all, fab tunes, and a heart‑warming sing‑along. 🎶

Big thank you to the Deelands Team always keeping the community at the heart of everything they do ❤️

As Winter is in full swing, we want to remind you that we are here to help.

If you are worried about damp or mould, please call us on 0121 633 4633 or customerservices@tridentgroup.org.uk

We're here to help!

https://www.youtube.com/watch?v=YNv8KBCoN2s&t=64s

Home insurance may seem boring but it can save you money should the worst happen.

We encourage all residents to get their own contents insurance for rainy days.

You can find why it matters and how companies like Thistle can help or visit https://ow.ly/26VQ50XA0wp

https://ow.ly/e9FB50XA0wn

Domestic abuse is not always physical.

The majority of people affected by domestic abuse experience a form of coercive control from their partners.

For more information and for help, visit https://www.womensaid.org.uk/information-support/what-is-domestic-abuse/coercive-control/

#16Days