Moray Citizens Advice Bureau

A graphic of a brown envelope with the text 'Could you save on your Council Tax?' in the window of the envelope. A white sticker with a yellow circle reading 'check now' is below the envelope window.

Council Tax is one of the most common debts people seek help with each year. That’s why CABs across Scotland are launching a national campaign this Feb–March to raise awareness of Council Tax Reduction, discounts and exemptions. 🧵(1/2)

Next Tuesday afternoon, 10th February we have availability for appointments with our Dufftown Outreach.

📞01343 555163 to book

Worried this winter? You’re not alone – we’re here to help. If you’ve found yourself struggling to keep up with bills this winter, get in touch with your local CAB. Visit our website to find out more 👉 www.cas.org.uk/worried

Five things you need to know today Raising money for a special Christmas Day at Marie Curie and a community centre opening its doors on Christmas Day to everyone

You shouldn’t be asked for money to apply for benefits. Advice and help is free from your local CAB or from Social Security Scotland client advisers. Read more theedinburghreporter.substack.com/p/five-thing... #CitizensAdviceScotland #SocialSecurityScotland #FreeAdvice

Getting on top of your finances? Take a look at moneymap.scot/

Energy debt is out of control across Scotland, and the main reason is simply that energy is too expensive.

Ofgem’s proposed changes to managing energy when moving home could leave many people at risk of being disconnected, which would seriously harm their physical, mental and financial wellbeing.

In this week's #ScamShare bulletin:

🗨️Fake Customer Service Accounts on Social Media
🗨️Warranty/Insurance Scams
🗨️Roofing Scams - 'Extra Work'
🗨️British Gas Scam Emails
🗨️Safe Jobseeking
🗨️Avoiding Cryptocurrency Scams

➡️ https://mailchi.mp/d4367973ea19/trading-standards-scotland-bulletin-22-january

Ofgem’s ‘energy price cap’ is not worthy of the name - TFN David Hilferty: “Again this winter people across Scotland are shivering in the dark”

“Once again this winter, many people across Scotland are left shivering in the dark because they simply can’t afford the energy we all rely on.”
David highlights why this winter could be the toughest yet for vulnerable households struggling with energy debt.
tfn.scot/opinion/ofge...

Resolutions for Universal Credit - TFN Erica Young asks if we can hope for progress on poverty in 2026

Universal Credit isn’t working for the people who need it most. Erica highlights how young people and women are disproportionately affected, with unpredictable payments, long waits pushing many into crisis.
2026 must be the year we push for meaningful change.
🔗 tfn.scot/opinion/reso...

Every Wednesday we'll have themed posts to increase awareness of:

✔️Consumer rights in relation to purchases & contracts

✔️Where to find trusted info on issues such as dispute resolution, trusted traders & reporting problems

Know your rights - Know you're right #ConfidentConsumer

If you're confused about applying for Universal Credit or have had a letter about Managed Migration, we can help.

Call on 0800 023 2581 to speak to one of our Help to Claim experts.

Do you need advice? Don't have time to drop in and see us at Moray CAB? Then why not call our appointments line to see if we can offer you an appointment at one of our Outreach locations throughout Moray👇🏽

📌Our Forres Outreach is full for tomorrow, some availability left in Buckie for this week

Have you experienced a scam?

If you're in Scotland, report it to Advice Direct Scotland on 0808 164 6000 or via https://scamwatch.consumeradvice.scot/

Stay #ScamAware

Are you worried this winter? 1 in 3 people in Scotland say their biggest financial concern right now is their energy bills. We will always aim to make you feel heard and work with you to find a solution, we’re on your side. Visit 👉 www.cas.org.uk/worried

Happy New Year!

Moray CAB are back open as normal. Our opening hours can be found pinned on our FB page and all updates of any closures.

Drop in for General advice -
Monday & Friday 0930-1230
Tuesday, Wednesday & Thursday 0930-1530

Apts for form filling/Outreach - 01343 555163 (AM's Mon-Thur)

📣 Today we’re launching our “Worried this winter?” campaign.
1 in 3 people in Scotland say their biggest financial concern right now is their energy bills, but the Citizens Advice network in Scotland is here to listen and help.
Visit our website to find out more 👉 www.cas.org.uk/worried

From a safe home and healthcare to fairness, freedom and equality, across the Citizens Advice network in Scotland, we see every day how vital these rights are.
🔗https://tfn.scot/opinion/happy-international-human-rights-day

A-Z of scams: QR Code scams

🅿️Criminals sticking codes on top of legitimate QR codes on parking meters/charging points

✉️Notes impersonating delivery companies asking you to scan a QR code to rearrange a delivery

Always review a QR code's URL before opening it

https://www.tsscot.co.uk/a-z-scams/

In this week's #ScamShare bulletin:

💬Amazon Refund Scams
💬Window and Door Discount Scams
💬Compensation Scams
💬Roofing Scams
💬Donate to Charity Safely
💬Gift Card Scams

Please read & share➡️https://mailchi.mp/5ecd8217c0e9/trading-standards-scotland-bulletin-4-december

If you're a single parent in Scotland looking for advice give us a call on our Helpline📲

👩‍👦 Talk to our expert advisors about anything from general worries to budgeting and benefits

Call 0808 801 0323 ☎️

opfs.org.uk/talk-to-us/l...

#SingleParents #Scotland #Helpline #SingleParentSupport #OPFS

Struggling to deal with debt? Our money and debt advice service is free and open to single parents across all of Scotland💸

Find out more and get in touch⬇️
opfs.org.uk/support-and-...

#Debt #Scotland #SingleParents #DealingWithDebt #MoneyWorries

We’re proud that Citizens Advice Scotland’s national data, alongside StepChange data, has been used in this powerful new research. Our data is one of the largest, richest, and most reliable real-time pictures of how people in Scotland experience debt and hardship

➡️Do you have a few spare hours per week?🤔

➡️Do you want to help people in Moray?😇

If you have answered 'YES', then we could be looking for you!

Moray CAB are looking to recruit Board Members and Trainee Volunteer Advisers. See attached poster for more information 👇🏽

We’ve joined 100+ others in calling for the government to fully scrap the two-child limit. Every child deserves the best start in life. By fully scrapping the two-child limit the UK government can deliver a decisive shift in children’s opportunities, and in the UK's potential. 🧵(1/2)

Moray Pathways are holding an event on Tuesday 25th November 👇🏽

It’s #TrusteesWeek!
Without our wonderful and dedicated Trustees working so hard behind the scenes, Moray CAB would not be able to function as well as it does within our community - THANK YOU!!

Wishing our Bureau Manager, Mary Riley, a long, healthy and happy retirement!!

All are invited and welcome to our upcoming AGM, we hope to see you there!